Empire Supplies Ltd Reviews

Name: Empire Supplies Ltd
Address: Empire Supplies, Unit 1, River View Business Park Shore Wood Road, Bromborough, Wirral
Rating: 4.38

4.4 Rating 837 Reviews

85 %

of reviewers recommend Empire Supplies Ltd

4.4

Based on 837 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Empire Supplies Ltd:

Empire Supplies was established in 2010 with our mission to supply high quality catering products at great, affordable prices. Our products range from refrigeration, cooking appliances, stainless steel fabrication, such as sinks and tables, dishwashers, food preparation equipment, trolleys, shelving, beverage machines and much more. We are also the biggest supplies in the UK of our ECO - friendly grease traps which are required in every new commercial kitchen or cafe. We are constantly growing and put our success down to; • Low Prices - We are committed to supplying catering equipment to all our customers at a low price. If you find a lower published price on the same terms, we will try our best to beat it. • Customer Service - We take hundreds of orders every day, and our specialist teams have been trained to give every call and order the attention our customers deserve. • Next Working Day Delivery - We pride ourselves on next working day delivery on 95% of our items.

Visit Website

Phone:

01516016220

Email:

feedback@empiresupplies.co.uk

Location:

Empire Supplies, Unit 1, River View Business Park Shore Wood Road
Bromborough, Wirral
CH62 3RQ

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Empire Supplies Ltd 5 star review on 12th February 2025

Juliane Sabrina Magalhães Do Nascimento

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The greenhouse table looked big in the picture but when it came was a small table and delivery was poor said they was delivering at a time and delivered before time but I wasn’t there. Said on the box £11.99 but I paid £67. Never again”

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“Great service customer service was amazing delivery was great and even delivery driver rang us when he couldn’t reach our office due to a low bridge! Can’t fault amazing from start to finish and the fridge is fab! :)”

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“fridge looks and works very well”

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“delivered on time well done”

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“Great service and the best price.”

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“Quick delivery smooth transaction. Worked perfect when plugged in and a great price too”

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“Good service”

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“dealt with all our requirements first class”

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“Customer service - 10 / 10 Advice 10 / 10 Goods purchased 10/10 Cost 9 / 10 Delivery 10 / 10 Overall service 10/10”

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“Great service, great prices and the staff, when you call, are so helpful and friendly. I would highly recommend them and will be using them again.”

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“Great communication, On time delivery, Great Customer Service, Great Product, what else do I need to say!”

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“Reallly happy with the fast efficient service.”

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“Ordering was easy and delivered immediately.”

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“After being scammed by an on line supplier i was very cautious in using another on line company. I need not have worried Empire contacted me reassured me, told me everything i needed to know. Gave me advise on what i needed and i placed my order. Delivery was fast and efficient and the items were as described. I will be using Empire as my go to supplier for all my catering supplies.”

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“I ordered several items online, one of which was out of stock. This company went out of their way to source me a gas griddle that I wanted at a fantastic price. Delivery was within two days. I will not buy any goods for my cafe anywhere else from now on. Excellent value, Excellent service. particular thanks to Kelly for her help in sorting fast delivery”

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“very fast delivery”

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“Ordered on-line and service was very prompt.”

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“Because my freezer me find broken and I talk some body she told me send photos and we sent photos but still 10 days nobody contact with us”

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“the ice cream machine was despatched promptly well packaged and the price was less than I expected to pay. Very good service”

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“Great price, efficient delivery. Definitely recommend.”

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Empire Supplies Ltd is rated 4.4 based on 837 reviews