Emma Hardie Reviews

Name: Emma Hardie
Address: 1210 lincoln road, peterborough, Cambridgeshire
Rating: 4.61

4.6 Rating 682 Reviews

92 %

of reviewers recommend Emma Hardie

4.6

Based on 682 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Location:

1210 lincoln road,
peterborough
Cambridgeshire
pe4 6nd

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Emma Hardie 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have sent me an email asking to review a product that I ordered on 6th January. I can’t review this product because I haven’t received my order yet.”

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“3 weeks after placing my order, I've still not received it. I have had an email stating that it's due to staff shortages, and then another stating that there have been an over sale and some items may be different from what I ordered, but other than that, nothing. I still don't know when I'm getting my order, or even what it is. The products are 5 stars, but whilst I do get that Covid has affected every part of our lives, the customer service on this occasion only gets a 2 I'm afraid.”

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“Unfortunately, I placed my order on the 2nd January and I have yet to receive any product, which has made my experience of shopping with this company not one I wish to repeat.”

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“Ordered on 3rd jan, 3 weeks later still haven’t received it and no response to my messages.”

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“I still have not received my order! To be honest I thought I had been scammed and accessed a dodgy website but receiving this email I can see that’s not the case. Can you let me know when I can expect delivery please?”

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“I placed my order on 3rd January, it is yet to arrive, today being 23rd January. I have had to chase to make sure it hadn’t been forgotten and received a generic email to say how busy you are, COVID being an issue etc. I then received a further email to say that you had oversold and would be sending me an alternative instead. As said at the beginning this still hasn’t arrived. I would love to give a glowing review as the one Emma Hardie item I have tried was wonderful, but the customer experience hasn’t been great so far.”

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“Ordered 2/1/2022 not delivered until 21/1/2020 received an email to say due to low stock my goods may not be the same but similar items would be sent and due to the inconvenience I would receive a free gift, sadly no free gift was sent.”

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“Ordered 3 weeks ago, money taken from bank but still no goods. Have had no correspondence at all - appalling service.”

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“I ordered a few sale items ages ago and still haven't received them. Even after an email saying they couldn't sell me what i had ordered and were going to replace the items ....so random and no option to cancel...”

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“The perfume and texture make for a luxurious feeling treat. Effective too Thanks also for the frequent updates during supply problems.”

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“I havent received my order yet so can't review it”

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“Still not received the products I ordered & no response to the emails I have sent chasing this!”

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“I am still to receive this order despite ordering on the 3rd January 2022. Emails to customer services remain unanswered. What a shame as their Moringa cleansing balm is one of my favourite products.”

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“I am still waiting to receive my order of 04/01/22. I am hugely disappointed with this performance. I would like the products originally specified please.”

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“Lovely textures and smells, skin looks and feels healthy”

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“3 weeks later I’m still waiting for this to be delivered!”

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“Still have not received my order.”

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“I would like to review the items I ordered but they do not exist! Still waiting on them to be delivered. A very unhappy customer”

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“I ordered the radiance kit on 2 January 2022 but have still not received my order 😞”

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“Wonderful products and beautiful packing. Will be back!”

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Emma Hardie is rated 4.6 based on 682 reviews