Emma Hardie Reviews

Name: Emma Hardie
Address: 1210 lincoln road, peterborough, Cambridgeshire
Rating: 4.61

4.6 Rating 640 Reviews

91 %

of reviewers recommend Emma Hardie

4.6

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Location:

1210 lincoln road,
peterborough
Cambridgeshire
pe4 6nd

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Emma Hardie 5 star review on 2nd March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 weeks after placing my order, I've still not received it. I have had an email stating that it's due to staff shortages, and then another stating that there have been an over sale and some items may be different from what I ordered, but other than that, nothing. I still don't know when I'm getting my order, or even what it is. The products are 5 stars, but whilst I do get that Covid has affected every part of our lives, the customer service on this occasion only gets a 2 I'm afraid.”

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“Unfortunately, I placed my order on the 2nd January and I have yet to receive any product, which has made my experience of shopping with this company not one I wish to repeat.”

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“Ordered on 3rd jan, 3 weeks later still haven’t received it and no response to my messages.”

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“I still have not received my order! To be honest I thought I had been scammed and accessed a dodgy website but receiving this email I can see that’s not the case. Can you let me know when I can expect delivery please?”

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“I placed my order on 3rd January, it is yet to arrive, today being 23rd January. I have had to chase to make sure it hadn’t been forgotten and received a generic email to say how busy you are, COVID being an issue etc. I then received a further email to say that you had oversold and would be sending me an alternative instead. As said at the beginning this still hasn’t arrived. I would love to give a glowing review as the one Emma Hardie item I have tried was wonderful, but the customer experience hasn’t been great so far.”

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“Ordered 2/1/2022 not delivered until 21/1/2020 received an email to say due to low stock my goods may not be the same but similar items would be sent and due to the inconvenience I would receive a free gift, sadly no free gift was sent.”

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“Ordered 3 weeks ago, money taken from bank but still no goods. Have had no correspondence at all - appalling service.”

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“I ordered a few sale items ages ago and still haven't received them. Even after an email saying they couldn't sell me what i had ordered and were going to replace the items ....so random and no option to cancel...”

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“The perfume and texture make for a luxurious feeling treat. Effective too Thanks also for the frequent updates during supply problems.”

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“I havent received my order yet so can't review it”

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“Still not received the products I ordered & no response to the emails I have sent chasing this!”

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“I am still to receive this order despite ordering on the 3rd January 2022. Emails to customer services remain unanswered. What a shame as their Moringa cleansing balm is one of my favourite products.”

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“I am still waiting to receive my order of 04/01/22. I am hugely disappointed with this performance. I would like the products originally specified please.”

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“Lovely textures and smells, skin looks and feels healthy”

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“3 weeks later I’m still waiting for this to be delivered!”

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“Still have not received my order.”

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“I would like to review the items I ordered but they do not exist! Still waiting on them to be delivered. A very unhappy customer”

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“I ordered the radiance kit on 2 January 2022 but have still not received my order 😞”

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“Wonderful products and beautiful packing. Will be back!”

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“I absolutely love the skincare and I have since reordered some of your Midas touch face cream but through lookfantastic as it took 20 days from ordered for me to recieve my items through this website. Someone rang from head office to ask if they could send me the items- I then received products wirh labels as though they are samples or something. Not happy with this.”

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Emma Hardie is rated 4.6 based on 640 reviews