Emma Hardie Reviews

Name: Emma Hardie
Address: 1210 lincoln road, peterborough, Cambridgeshire
Rating: 4.61

4.6 Rating 640 Reviews

91 %

of reviewers recommend Emma Hardie

4.6

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Location:

1210 lincoln road,
peterborough
Cambridgeshire
pe4 6nd

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Emma Hardie 5 star review on 2nd March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EH products are amazing and suit me. I have been a devotee for years.”

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“high quality”

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“I have tried many face creams but my go to is Emma Hardie at the moment & has been for quite a while now, I love all the products I have tried, the cleansing balm is a fantastic start & end to my day ... I use the face oil & moisture boost vit c cream in the day then face oil and Midas touch cream in the evening, my skin feels great.”

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“My new favourite, friends have commented on my complexion since using. I have dry sensitive skin and this makes it feel comfortable with absolutely no negative reaction. Just lovely!”

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“I recently purchased the instant radiance set and it is absolutely beautiful! The Moringa cleansing balm is utter heaven to use especially for my dry skin. Removes makeup effortlessly and smells incredible! The facial oil is utterly divine! I love it as a night treatment ot mix Into my moisturiser to help my face stay dewy and hydrated all day! An incredible set!”

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“Beautiful products.”

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“Dreadful customer services that don’t reply to emails. Waited ages for my order and was offered a free gift which never arrived. Some products substituted as sold out but half the size as the ones ordered and charged for.”

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“I ordered 4 mini sets on sale, the wrong items have been sent, have tried contacting EH for replacement and no response. Very disappointed.”

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“Love this cream - very hydrating and gentle on the skin”

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“Totally love Emma Hardie products. The Moringa cleansing balm is absolutely gorgeous, smells divine and use it with the cleansing cloths makes my skin look so refreshed and soft. My favourite cleanser”

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“Lovely natural products that smell absolutely gorgeous!”

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“Lovely products that leave skin feeling and looking great.”

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“Absolutely love!!”

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“Edit: I have now received my order and I can't fault the product - It is lovely. I'm just disappointed with the lack of communication from the customer support team as to the reason for the delay in dispatching my items. I've been asked to write a review on a product that I haven't received. This is despite ordering and paying for it on 5th January and emailing the company several times to ask where it is. No response from them - Shocking customer service. Very disappointed. If there is insufficient stock then it should state it on the website!”

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“This review is based purely on bad customer service. I have received the email to review a product that 1. I haven’t even received as yet 2. I won’t be receiving it as it has sold through and I am supposedly receiving an alternative, but as yet no one can confirm what that is! Still waiting on response from the customer service team who advised I would have an update ASAP over 24 hours ago.”

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“The Moringa cleanser is beautiful, it has a lovely texture and smells divine !! Knocked one star off for their Customer Service, took 4 emails and 2 calls before my order arrived. An explanation was given for delay so will order again and hope it improves :)”

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“Poor delivery (23 days after placing order), lack of sufficient updates and product not as expected.”

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“I love the product but my delivery came far later than the date given and was actually a different product due to shortages.”

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“I am unable to comment on the products ordered.I placed an order on 02/01/2022 with my bank account debited on 04/01/2022. To date I have not received the items. Having received no communication from customer services I emailed them to be told the order would be despatched last week. No apology or explanation for the delay offered. Very poor experience to date.”

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“You have sent me an email asking to review a product that I ordered on 6th January. I can’t review this product because I haven’t received my order yet.”

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Emma Hardie is rated 4.6 based on 640 reviews