Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.20

4.2 Rating 3,470 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been impressed with the way my application was conducted. It was efficient and effective. I have not used the service yet and hope not to be used - if possible. But I trust that if and when I need to be helped - it will prompt and equally impressive.”

Helpful Report

(12/01/2016) - Posted 9 years ago

Helpful Report

(12/01/2016) - Posted 9 years ago

“Very easy to purchase on line, the cost was very competitive giving us a good amount of cover. The proof how good the policy is will come if we make a claim. So far excellent. Thank you.”

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(11/01/2016) - Posted 9 years ago

“I was having problems completeing application on line so rang in. Assistant was very helpful and even managed to get the online quote sorted over the phone. Excellent price for multivariate cover, definitely recommend.”

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(12/01/2016) - Posted 9 years ago

“Didn't receive a receipt for the payment made to your company.”

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(12/01/2016) - Posted 9 years ago

“I took out my policy on the 8th of Jan, on the 9th of Jan i had a break down where my drive shaft snapped, clearly I was unaware this was going to happen but because my policy was less than 48 hours live I was not covered dispite me being charged from the 8th of Jan. You get what you pay for in this world, cheap doesnt mean best, unfortuantly.”

Helpful Report

(08/01/2016) - Posted 9 years ago

Mr Edwards, Thank you for your comments. Our policy wording and quotation engine make it perfectly clear that there is a 48 hour inception period before you are able to call upon our service. It even goes to the point of ensuring a declaration is read to this effect and acknowledged prior to you obtaining a quote in the initial instance. Regards The 2Gether Motor Breakdown Team

Posted 9 years ago

Hi Mr Edwards, We haven't had a revised review which is a little disappointing, our cover clearly states a 48 hour inception period and this is quite common within the motor breakdown market. We do feel it is unfair to provide a negative review on something that is clearly stated prior to your purchase, we would appreciate your comments. 2Gether Motor Breakdown Team.

Posted 9 years ago

“Unable to make any comments as only just signed up.”

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(31/12/2015) - Posted 9 years ago

Hi Alan, Yes I understand, perhaps it may be better to remove any rating or review until your feel you are in a position to review us, hopefully you will not encounter any problems with your vehicle if however you do rest assured we are here to assist 24/7 - 2Gether Motor Breakdown Team.

Posted 9 years ago

“New customer hoping to receive a high standard of customer service from 2gether. Its bias to ask a cklient for breakdown rating if its not being used and it refuses to submit the review, if it's not rated.”

Helpful Report

(07/01/2016) - Posted 9 years ago

Thank you for your comments. Whilst we appreciate you may have just bought the policy, we actively collect review data from client's across the policy spectrum, including those who have used the service. The point of a review platform is to rate the product/service, so unfortunately your comments are unable to be posted unless you do so accordingly, and fulfill the purpose as such. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“2gether is one of the cheapest covers i could find online, I have saved £100 can't thank 2gether enough. BIG THANX.”

Helpful Report

(10/01/2016) - Posted 9 years ago

“I am a little at a loss as to knowing quite what cover I have. Obviously the price is tip top, but given the options of what will happen (should I have a breakdown). Looking at the options listed can I take it that my car will be taken to the nearest garage(used by yourselves) or will I have the chance of a return to my home address or my local garage....I feel this is not clear.”

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(08/01/2016) - Posted 9 years ago

“Quick and easy to join , simple instructions , returned confirmation within minutes ,”

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(05/01/2016) - Posted 9 years ago

“This is the first time I have come across 2gether Motor Breakdown. I thought I was getting a good deal with my current Breakdown provider, but on asking for a quote from 2gether I was totally amazed that the same cover I have with my present Breakdown company, is much cheaper with together. An offer I couldn't turn down. Hence, 2gether are now my preferred Breakdown provider. Of course I haven't yet had a breakdown so can't comment on the response time or quality of service, but for the price and cover included, it's a must have. At this point, I am a very happy person.”

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(10/01/2016) - Posted 9 years ago

“have been ripped off never mind wont loose any sleep for a tenner”

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(09/01/2016) - Posted 9 years ago

Mr Smith, Could you please advise how you have been "ripped off", we are an ethical company and do not work like this, if you unhappy with what you have purchased please contact us in order for us to rectify. Regards - 2Gether Motor Breakdown Team.

Posted 9 years ago

“Quick to do and seems a good price Hope we get the same service if we need to use you ?”

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(10/01/2016) - Posted 9 years ago

“It was a pleasant experience - had no issues - very straight forward - many thanks Ron”

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(09/01/2016) - Posted 9 years ago

“my battery was flat&i was told it would be 100£ to stat my car so I had my garage friend come & start it in 2mins please reply”

Helpful Report

(09/01/2016) - Posted 9 years ago

Mr Bird, Thank you for your comments. Looking into this I can see the reason for your flat battery was due to you leaving your lights on. As noted to you on the telephone, and outlined within our policy wording, this is a specific exclusion and no cover is in force should this occur. We are, however, able to attend on a paid basis at a cost in addition to that of any premium paid. I hope this addresses your query. Regards The 2gether Motor Breakdown Team

Posted 9 years ago

“Compared to other quotes, this has certainly been more realistic and is as I would have expected. I don't anticipate any problems, but if the breakdown service is as good as what I have already had in setting this up, I will be happy. Thank you.”

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(09/01/2016) - Posted 9 years ago

“very good no problems at all”

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(06/01/2016) - Posted 9 years ago

“Early days, only just joined but speaking to the staff, they seem very polite and friendly, may add a couple more cars later”

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(05/01/2016) - Posted 9 years ago

“Only an inquiry about my breakdown policy was very impressed with the the young lady who gave me all the information I needed thank you”

Helpful Report

(06/01/2016) - Posted 9 years ago

Emergency Assist Ltd is rated 4.2 based on 3,470 reviews