Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.20

4.2 Rating 3,470 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

Metrics

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

Write Your review

Tell us how Emergency Assist Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So prompt on getting to me, so very relieved. Was dealt with so courteously and given options to best suit me. Was a loyal member of RAC for 12 years and price just kept increasing, no point in paying so much more when I got excellent service here for a fraction of the cost. Would highly recommend to everyone.”

Helpful Report

Posted 6 years ago

“My car would not start and after I made the call, someone came to sort it out in about 40minutes!”

Helpful Report

Posted 6 years ago

“Price was good thank you”

Helpful Report

Posted 6 years ago

“My car would not start and they came and got me going and diagnosed the problem. Also so very reasonably priced.”

Helpful Report

Posted 6 years ago

“they fixed my burst tyre and the breakdown man who came to fix it was very pleasant and friendly”

Helpful Report

Posted 6 years ago

“I've had the unfortunate consequences, when I've had to use this service in the past. The service was efficient and on time given. I hope I do not have to use you in the coming 12 , months, but, I have the confidence in you, that if required, you will be there for me, if not required, not an excessive premium for peace of mind.”

Helpful Report

Posted 6 years ago

“Never use yet.Good value for money,shall see in future if need too.”

Helpful Report

Posted 6 years ago

“This is the third year I have taken out breakdown cover and gladly I haven't had to call on their assistance for a breakdown yet, this is one reason why I gave a rating of good. What is refreshing is although I purchased the original cover through Groupon when it comes to the renewal date you are still offered the current Groupon offer price, even though it does upgrade you to premium, this is still cheaper than their competitors, and they don't try and sell you expensive cover now they have you, so thank you Emergency Assist for that and I hope the loyalty continues,this is the second reason why I awarded GOOD and hopefully if I did have to call for help in need of a breakdown then the service is very good!.”

Helpful Report

Posted 6 years ago

“Cannot really comment as I have not needed to call on your services so far but no problems joining and renewing my membership.”

Helpful Report

Posted 6 years ago

“Got better deal on car insurance without packaged breackdown cover and then bought Emergency Assist cover for the car seperately, which worked out £80 or so cheaper.”

Helpful Report

Posted 6 years ago

“It was only a phone enquiry, not a breakdown. I waited a very long time for somone to answer, eventually when she did, I was cut off after about 10 minutes. I rang back and again I waited ages for her to answer, it was the same woman. She did sort part of my enquiry out, but then gave me an alternative password to use, because I'd lost my previous password, and lo and behold it didn't work when I tried to log in, so i was so frustrated I just left it.”

Helpful Report

Posted 6 years ago

“I purchased 3 emergency assist. I filled out the form for my husbands vehicle 58 plate to be informed that as it was over 10 years old it could not be covered. It’s not quite 10 years old, but I think this should be advertised before people buy, not after.”

Helpful Report

Posted 6 years ago

“Policy renewed at a good price”

Helpful Report

Posted 6 years ago

“Was on hold for 40 minutes whilst waiting to renew my breakdown cover, was about to give up and go elsewhere when I was eventually answered, The same number is used for breakdowns, so in the unfortunate event of a breakdown, waiting 40 minutes on hold would not be acceptable”

Helpful Report

Posted 6 years ago

“I have not had to use the service for a breakdown, however when I telephoned to renew my policy (which was still extremely competitive when compared on a comparison website) the lady was very efficient and the renewal took less than a couple of minutes.”

Helpful Report

Posted 6 years ago

“Terrible comunication. My elderly mother had to wait hours for help. Problem allegedly fixed but it wasnt, refused to come out agin without paying nearly £100. Rude call centre staff, that's if you can get them to actually answer the phone.”

Helpful Report

Posted 6 years ago

“Quick response within 30mins and wheel changed promptly”

Helpful Report

Posted 6 years ago

“it is more reasonable price have not had a reason to use it yet”

Helpful Report

Posted 6 years ago

“value for the money best deal going”

Helpful Report

Posted 6 years ago

“Documents should be posted,many of us don't have printers. A card to keep in vehicle would help.”

Helpful Report

Posted 6 years ago

Emergency Assist Ltd is rated 4.2 based on 3,470 reviews