Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.20

4.2 Rating 3,470 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the price of the product. Will not hesitate to recommend the service.”

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Posted 6 years ago

“I was driving on the m6 motorway when my warning light came on so i stopped the car and rang your company. I was told the only option that i had was 2 have a breakdown vehicle recover the vehicle to my home at a cost of £115.00. The woman that i spoke to gave me no alternative but to pay the money or i would have been left there ! I thought the whole idea of breakdown cover was to have roadside assistance by a mechanic but since speaking to one of your managers he has informed me that you only send mechanics for punctures and flat batteries ! I feel very dissapointed and let down by you !”

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Posted 6 years ago

“i had 2 calls outs from two different people and they told me the incorrect information about my car and when I spoke to the supervisor he was really rude and hanged up on me, he had serious bad customer service.”

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Posted 6 years ago

“The price. We haven’t had to call them yet. But had to call Customer service to arrange a renewall and they were very Effie they and friendly.”

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Posted 6 years ago

“Quick and easy”

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Posted 6 years ago

“First it took over 10 minutes on the phone to get through to someone. Then I was told response time would be 60-90 minutes but I had to wait almost 2 hours. However once he got there he was efficient and helpful”

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Posted 6 years ago

“The advisor on the helpline told me exactly what to do as I’ve never had to call a breakdown service before. He assured me that a mechanic would be with me within 60 to 90 minutes and would tow me to a garage of my choice. The friendly mechanic arrived within an hour and made me feel at ease. He towed me to my requested garage for a new tyre & I was back on the road 30 minutes later! Excellent service all round thankyou. Highly recommended this company.”

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Posted 6 years ago

“First rate service. Polite and helpful phone service and roadside recovery. Straight forward effective renewal process and good phone app. Timely efficient roadside recovery.”

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Posted 6 years ago

“Emergency Assist had someone with me within an hour and a half with no problems. Efficient service and kind telephone operators.”

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Posted 6 years ago

“I could not use Emergency Assist or rather I did and paid for it all myself with your staff making up the costs on their fingers and toes.....disgusting!! They eventually sent out a recovery vehicle for me after wasting about 3 hours with me by the roadside by saying and contradicting each other on every call. My payment went from £98 to £334 to get back to Dorset over that time....If your calls are recorded I could take you court as the furst guy Pedro stated £198 to Dorset as first 25 miles free.......I sat and tried to get cheaper but when I went back to confirm I need recovering they said minimum of £334. In the end a journey of 25 miles cost me £170.......scandalous....”

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Posted 6 years ago

“Very please to get recovered, just a shame it took the truck a couple of hours to get to us. Very happy with the technician from Red House, John did a great job and offered good advice too”

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Posted 6 years ago

“Brilliant quick service, didn’t wait long for roadside assist to turn up”

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Posted 6 years ago

“The breakdown cover they offer is very good value for money, although i have not used them yet ! and the reminder for renewal came in plenty of time for me to make a decision .”

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Posted 6 years ago

“The man who came out was really helpful and went above and beyond to help me out, thank you!!!”

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Posted 6 years ago

“Extremely helpful”

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Posted 6 years ago

“Brilliant service man was polite and helpful. Recommend to everyone”

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Posted 6 years ago

“They did exactly what I expected of them, picked me up and dropped me off at my garage. The driver was efficient, polite and good company on the journey.”

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Posted 6 years ago

“Response was quite good, almost within the stated waiting time.”

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Posted 6 years ago

“GREAT service Arrived within time and took much car to my preferred mechanic no issues and ran like clock work very happy customers :)”

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Posted 6 years ago

“Helpful polite friendly man phoned first to arrange time coming, purchased this for me and my daughter, very happy 😊”

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Posted 6 years ago

Emergency Assist Ltd is rated 4.2 based on 3,470 reviews