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Emergency Assist Ltd Reviews

4.2 Rating 3,462 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
These people are disgusting, thieving vile animals who have just charged and elderly lady and her husband with dementia, 860.00 to recover her car. Shame on you!!
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Posted 1 year ago
Two days ago I couldn’t start my car as the battery was flat. I did leave the lights on but they switches off automatically as soon as I lock it. So the lights weren’t on! Called to the company and was refused to help as an assistant said ‘It’s your fault’. I sorted it out with a stranger who pushed my car and the engine started. Today I couldn’t start my car again! I this time I definitely didn’t leave any lights on. Called to emergency assist and was refused to help because I reported about this issue two days ago and didn’t take the car to the garage. Well, your assistant told me it was because of the lights I left on!!! So I made sure I never leave them on anymore. It’s unbelievable.. they make you reassure that it’s all your fault and next time when you call them and tell that their assistant was wrong and now I have this problem again, they still insist it was all my fault!! I had extremely stressful two days. I just needed to start my engine today so I could drive it to the garage. My emergency assist company supposed to help me, that’s what I pay for! But everything they’ve done so far it’s added me more problems. Very, very disappointed! Would never recommend this company!
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Posted 1 year ago
Not good I unfortunately renewed with them again. Big mistake the police is not worth the paper it's written on.I didn't need there help in the first year. But thus year I did. I was on a dark county road on my own rang them to say I thought my car was going to go up in flames I was shaking so much and was scared as black smoke was coming out. I found out after my spring had gone on my wheel. Which can go at any time. But I was told can't help you you have had a collision with a speed bump ring a insurance company. Please dont use this company so many good one's that will come straight out to help you. Iam now will AA please don't buy of Groupon like I did I think when they no you bought it through them they will do all they can not to come out to you.
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Posted 4 years ago
Very pleased with the prompt renewing of my policy. Phone call dealt with my renewal questions.
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Posted 5 years ago
good fast response
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Posted 5 years ago
I have only just purchased the policy
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Posted 5 years ago
Easy to purchase got a great price through TopCashback
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Posted 5 years ago
Good fast efficient
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Posted 5 years ago
Great price for a vehicle that is more than 10yrs old. I haven't had to call them out so can't comment on that aspect.
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Posted 5 years ago
Simply didn’t want it to renew without my input and discussion. My written request was completely ignored and automatically had money taken from my account. Not a Happy Bunny!!!
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Posted 5 years ago
Have been a member for 2years but have never called them out but it gives you peace of mind at a very reasonable price ..
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Posted 5 years ago
Easy to set up. Not had to use their services yet !
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Posted 5 years ago
Unable to comment on breakdown service as I have not had a breakdown. But when providing information on Groupon, you should advise customers that cars more than 10 years old will be charged more. This happened to me but I wasn’t aware until I had bought the groupon code.
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Posted 5 years ago
very easy renewal, had no breakdowns yet so can't comment on service
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Posted 5 years ago
Haven't used yet but process was easy to use
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Posted 5 years ago
I have used you once on breakdown and I was soo impressed with you.. a prompt response on the phone and I only waited 40 minutes until the recovery team turned up. I would highly recommend you.
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Posted 5 years ago
Excellent all round
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Posted 5 years ago
In my second year with emergency assist ,have been lucky not to have had to use them yet
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Posted 5 years ago
Very good response from lady who took my phone call and am happy to continue with you for another year.
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Posted 5 years ago
Non-nonsense value for money
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Posted 5 years ago
Emergency Assist Ltd is rated 4.2 based on 3,462 reviews