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Emergency Assist Ltd Reviews

4.2 Rating 3,469 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
It was easy to apply on line. Very cheap compare to other companies to whst i wanted on the cover.
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Posted 6 years ago
I have just taken out policy with you and see how works and performance Was recommend by friend
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Posted 6 years ago
Very disappointed that when I rang to negotiate my new breakdown cover I was told that it would have to remain the same, but when I told the operator that you were offering a 10% discount on line I immediately got a reduction. This is happening time and time again and it is annoying that you do not look after your existing customers as well as the new ones you are trying to attract.
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Posted 6 years ago
My clutch went they came and sent a breakdown recovery truck that took me from Lincoln to Skegness was happy with service and nice friendly people
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Posted 6 years ago
Amazing value. Very helpful staff
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Posted 6 years ago
Rang before 0800 and no response it was to get assistance changing tyre so what would have happened in a real emergency.
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Posted 6 years ago
Have just purchased this recovery service, have held the same service last year but thankfully did not have to use your service but it good to know that it’s there if required
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Posted 6 years ago
I finally had to use breakdown cover this year and Emergency Assist Ltd were up to it. Well down and I will recommend you to anyone. Thanks
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Posted 6 years ago
Only used their service once last year - but as a single lady driver - the response was very Speedy with very good service.
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Posted 6 years ago
Good customer service
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Posted 6 years ago
Amazing customer service. So efficient in the office and so efficient on breakdown. Fab company
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Posted 6 years ago
Got a message whilst away on holiday to say that you had been unable to take payment for my renewal. When I got home I realized that this was probably because I lost my debit card last year and it has been replaced with a new number. Phoned to sort this out. Person I spoke to was very clear (I am hard of hearing) and quickly processed the renewal using my new card over the phone.
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Posted 6 years ago
excellent value for peace of mind on my travels. only used once and got help within 30 mins.
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Posted 6 years ago
Very good can't complain
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Posted 6 years ago
Received an email with an attachment that said I'd cancelled the policy I have never cancelled the policy when I emailed you to tell you about the cancellation letter I never received a reply. My first renewal letter did not include my car details which you amended when I emailed them to you but I also received the policy cancellation letter too.It would of been nice to receive an apology for your mistake
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Posted 6 years ago
Have had to call out several times. From minor problems to major. They have been more than helpful and always professional. This is my second year and can honestly say they are as good as the major recover services if not better!
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Posted 6 years ago
Very professional, good value easy to use.
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Posted 6 years ago
Never needed to use them in my 3 years but the staff and renewal team our lovely
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Posted 6 years ago
We have used this service for a puncture once, the only criticism I would have is if the vehicle some how starts or repairs it self you have to pay if you cancel the call out, surely it makes sense if you no longer need there service they can move on to the next breakdown?
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Posted 6 years ago
Used it once and could not fault the service.
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Posted 6 years ago
Emergency Assist Ltd is rated 4.2 based on 3,469 reviews