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Emergency Assist Ltd Reviews

4.2 Rating 3,470 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
The price was very reasonable, luckily I haven’t had to use you yet and here is hoping I never have to buy good to know I have peace of mind
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Posted 6 years ago
Although I have cover, I have never had to call you out, so I'm unable to give a review of that service, however I do think it's very unfair I have just renewed my policy with you and if I have a breakdown within the 1st 48 hours I'm not covered even though my membership with you as been active for at least one year.
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Posted 6 years ago
I had to wait 3 hours for assistance. No one called me to keep me updated so i had to keep calling for an update. Didnt even get apology once they arrived.
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Posted 6 years ago
Quick and low cost
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Posted 6 years ago
I had to wait 3.hours for recovery not the 90 mins as told But when the man arrived he was very friendly and helpful so was happy with his service
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Posted 6 years ago
Real bargain...over 100% savings, easy set up. Hope it lives up to the bill.
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Posted 6 years ago
Just renewed - they came to my assistancevonce last year - my first year so not really able to predict how satisfied or not I might be this year! Hopefully, will not need to call them out at all
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Posted 6 years ago
Your sub contracted sub contractor got me home. I think I was dirtier after travelling in his vehicle, which was slightly cleaner than a half full dust bin. If it had of been raining I would have been drenched, as the door closed but was still open at the top due to the damage on it, the gap at the top was big enough to put my fingers through. The last oil change was done on the passengers side floor. Anyway poor quality and not what I expected as a represtation of a professional organisation.
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Posted 6 years ago
A good price
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Posted 6 years ago
Polite prompt service, highly recommend
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Posted 6 years ago
Fantastic service ,friendly helpful and very quick . Really happy with this company
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Posted 6 years ago
Not helpful... too many questions when asked for help.
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Posted 6 years ago
I broke down on a dark country road at night. Not a pleasant experience for a woman on her own! I was notified that assistance would be there within 40 minutes and the truck arrived within 20 minutes. The recovery guy was really helpful and friendly and did everything he could to get me back on the road. Unfortunately my car had to get towed in the end but I feel he really tried everything possible to fix my car.
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Posted 6 years ago
Bought the cover online, documents were received immediately.
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Posted 6 years ago
Quick and easy to redeem voucher.
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Posted 6 years ago
Absolutely brilliant service, very friendly and helpful.i highly recommend
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Posted 6 years ago
They attended the scene at a very quick time and carried out an outstanding job....
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Posted 6 years ago
I logged an emergency call at 12.20pm todsy. Its 4pm still waiting. Anthony took the call at 2.09pm on my follow up to call back and update. Still waiting. At 3.30pm Sam picked up the call and adjed me to hold on he needs to make enquiries and hung up. I am sitting in this freezing weather with my elderly mother since 12 O clock. I still have a long journey ahead. Now you decide if you want to be humiliated like this ?! .
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Posted 7 years ago
Made an emergency call out at 12.25pm today. Its 3.45pm still waiting. Phoned twice for a follow up Anthony picked up to call back and update. No call backs teceived. Phoned after another hour, Sam took the call to say please hold on Ill check and hung up!! In this freezing temperature waiting with my elderly mother. You decide if you want to go ahead with this humiliation?!!!
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Posted 7 years ago
Recently Emergency Assist took over 2Gether breakdown cover. They attempted to collect my premium with no advice of the amount due, did not answer my phone calls and ignored my e-mail. I have now purchased cover from another company
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Posted 7 years ago
Emergency Assist Ltd is rated 4.2 based on 3,470 reviews