Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.20

4.2 Rating 3,470 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use, clear and understandable information”

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(29/02/2016) - Posted 8 years ago

“Excellent prompt service and great value for money. Regards, Neil”

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(29/02/2016) - Posted 8 years ago

“Signed up for breakdown cover and got a great price.. but since then, iv had no Confirmation of my policy! im not sure what I'm even covered for! Maybe an email or letter Confirming these would be great/better!”

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(10/02/2016) - Posted 8 years ago

Miss Ogborne, The documentation was sent to you via email upon completion of your purchase. We have, however, resent this to your email address. Regards 2Gether Motor Breakdown Team

Posted 8 years ago

“Excellent website and easy to apply”

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(29/02/2016) - Posted 8 years ago

“hi extremely pleased with the cover as very competative. just would like a copy of agreement and where to ring ect as at the moment got nothing. could you email me please thku so much mrs s callaghan”

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(17/02/2016) - Posted 8 years ago

“Text me to say would be slight delay due to traffic, excellent swift service from repair man. Very pleased!”

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Posted 8 years ago

“King 10 minutes early not the 90 minutes predicted got me started quickly quickly that would have loved to have seen the arrival with in 60 minutes to be perfect”

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Posted 8 years ago

“Found on comparison site, you were cheapest, but seemed reputable after varifying with multiple review sites”

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(24/02/2016) - Posted 8 years ago

“Very easy to use website and very very cheap, The same UK cover from one of the big companies AA RAC Greenflag would have cost me 3 times the price and no thats not an exaggeration its really would have cost 3 times the amount i paid. I haven't had to call them out yet so i suppose thats were the real test lies.”

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(22/02/2016) - Posted 8 years ago

“Found out relay home is not covered only after paying and that is something I need . Then told it cost $10 quid to cancel. Website not clear that you only go to nearest garage.”

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(22/02/2016) - Posted 8 years ago

“I have had breakdown insurance for quite a while. Its the first time I have had to call them out. Starting with the initial phone call which was answered promptly they took basic details and then rang me back for full details all done very quickly and efficiently. The repair vehicle arrived about 15 minutes later I can tell you that felt brilliant. The driver assessed the situation again efficiently and was able to get the car going again. He then made further checks and measurements and told me what needed doing to fix the problem for good. He didn't leave until I was on my way again. Just one word to say Brilliant.”

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Posted 8 years ago

“Purchased policy online but I was not automatically sent my policy documents. I had to call a week or two later and request they be emailed to me.”

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(21/02/2016) - Posted 8 years ago

“very easy to use”

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(16/02/2016) - Posted 8 years ago

“Clear service. Great value.”

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(16/02/2016) - Posted 8 years ago

“Too early to tell. Seems very good so far”

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(17/02/2016) - Posted 8 years ago

“I have just joined & downloaded the documents with the call out number. So far the process has been stright forward. Lets hope I don't breakdown to test you further.”

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(16/02/2016) - Posted 8 years ago

“Unbeatable value cannot be matched .”

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(16/02/2016) - Posted 8 years ago

“I find the site very good with excellent sevice”

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(17/02/2016) - Posted 8 years ago

“2Gether Motor Breakdown Insurance have asked me to write a review when I only took the policy out last night ! Ok, here goes .. What's the sense of asking someone for a review, when they have not had sufficient opportunity to make a judgement regarding how beneficial your service is. It would be far better if you sent your customers an invitation to make a review immediately after they had experienced their motor vehicle breaking down. That is the time when it will be apparent how good the service really is. No complaints regarding the price. It's very competitive for a national recovery and repair service with home start. PS - Happy to give you a higher score once I've used your service (if you'll let me).”

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(17/02/2016) - Posted 8 years ago

Mr Rimmer, Thank you for your comments. As you will note, the email sent to you states: "We appreciate you may have only just bought the policy, perhaps you are renewing your cover, or have recently called upon the service, but all feedback is welcome and valued." Additionally we actively ask for feedback if/when our service is called upon. Customer engagement has led us to obtain client feedback at all points of the 'client journey', right through from initial purchase and enquiry, to renewal, and claim stage where applicable. This then gives consumers a very accurate indication as to a businesses overall customer satisfaction levels, without focusing on a specific area or part of the journey. Regards The 2Gether Motor Breakdown Team

Posted 8 years ago

“Just joined so can't really say how good breakdown covet is”

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(17/02/2016) - Posted 8 years ago

Emergency Assist Ltd is rated 4.2 based on 3,470 reviews