Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.20

4.2 Rating 3,470 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were very helpful and easy to deal with, the breakdown cover offerd more than all the leading competitors for a fraction of the price, wasn't a difficult decision”

Helpful Report

(25/01/2016) - Posted 9 years ago

Spot on review, it is exactly that , our product offers all what our competitors do at a substantially lower price :-)

Posted 9 years ago

“***** service”

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(25/01/2016) - Posted 9 years ago

“The site explained everything it offered and was easy to purchase, i am very happy with buying car breakdown through 2gether.”

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(24/01/2016) - Posted 9 years ago

“I have only just purchased this breakdown cover and actually hope I never have to make use of the service! However I can say a few things about how easy it is to use the company sign up website. During my initial checking of the product I was offered two discounts to encourage me to purchase, so I did - not wanting to miss a seemingly good bargain! I can recommend the very low price I paid for my cover package. If the time comes and I have to avail myself of the breakdown service I would be willing to make a review of the event”

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(26/01/2016) - Posted 9 years ago

“Easy site to understand and very reasonable prices”

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(25/01/2016) - Posted 9 years ago

“Nice and easy very straight forward and easy to follow all questions,good price all together very pleased”

Helpful Report

(25/01/2016) - Posted 9 years ago

“Orpington Call to use 'Home start' as my daughter's car wouldn't start. Wanted £90+ to send a breakdown vehicle.. Reason given was that my daughter may have drained the battery when she was cleaning the car?? More of less accused me of fraud as she only took out the cover a week ago. I did tell them that car has been cleaned before without battery going flat! But supervisor wouldn't budge. Apparently it was my daughter's fault for not turning off the inside light when she was hoovering her little Corsa.. This was even before reason for non starting was even identified!! My advice.. Dont let the cheap initial cost sway you.. What you pay is what you get.. I have since cancelled the policy which cost me £10 but still worth it for peace of mind because I would hate for my daughter to be stuck some where and then having to turn to this company for help.”

Helpful Report

(20/01/2016) - Posted 9 years ago

Mr George, Thank you for your comments. We regret you feel this way regarding the service and product you purchased, however under Section B of the policy wording issued to you, it states: "The following is NOT covered: Lights, radio, chargers left on resulting in a flat battery" Unfortunately, even though unintentional, if your daughter was hoovering her car, the internal light left on for a period of time which resulted in a flat battery, this would fall under the above exclusion. Our policy wordings clearly state the benefits and exclusions accordingly and would have been made available for you to view prior to purchase. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“Very happy for what I got for the price I paid, very cheap thanks”

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(24/01/2016) - Posted 9 years ago

“They don't confirm after policy buy payment is thought but don't have email communication like send contract copy and confirm, just on-screen order no only”

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(24/01/2016) - Posted 9 years ago

Mr Patel, Thank you for your comments. When purchasing a policy through us a confirmation email is automatically sent on each occasion to confirm this and the relevant information pertaining to the cover. If you are in absence of this, please let us know, and we are more than happy to reissue this for you. Regards 2Gether Motor Breakdown Team.

Posted 9 years ago

“The gentleman I spoke to was very polite and helpful, nothing was too much trouble and the price he arranged for me was exceptional.”

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(25/01/2016) - Posted 9 years ago

“Rating is based on the experience so far because I can't rate the service as I've only just taken out a policy. It does seem to offer great value for money if it delivers what it promises but reading some reviews today I'm not holding out much hope. Time will tell though and I was willing to take a punt.”

Helpful Report

(25/01/2016) - Posted 9 years ago

“Cannot make a comment , the cover I purchase commence on Feb.1; online info is good; actual use of breakdown service still remains to be answered. Price is very good base on info also no extra charges for call-outs.”

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(24/01/2016) - Posted 9 years ago

“Very easy to buy a policy.”

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(25/01/2016) - Posted 9 years ago

“It was easy enough to use the website. Sadly all the documents and reply went into Spam.”

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(24/01/2016) - Posted 9 years ago

“I am very happy with my 50% off received for signing.”

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(25/01/2016) - Posted 9 years ago

“i have been a member before but not last year as breakdown cover was included in my car insurance, on this years membership I rang and spoke to an advisor and explained that my cover start date is 14th feb 2016 and I was changing vehicle at the end of feb or march and asked if I should wait until then. they told me oh no just ring us and we'll change your details,simple as that. these are a top class service and I'm proud to be a member.”

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(21/01/2016) - Posted 9 years ago

“Easy to navigate round the website of this car breakdown service. Hope not to use but you never know!!!”

Helpful Report

(20/01/2016) - Posted 9 years ago

“Contacted 2gether breakdown and was replied to straight away took a policy out easy and competitive for the policy I wanted”