Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.20

4.2 Rating 3,470 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I broke down and tried all contact numbers for this company for 3 hours straight, no answer, no messages, nothing! My wife and 4 children under 9 had to come and collect me in sub zero temperatures and the roads were extremely dangerous given the snow and blizzards that afternoon. Spoke to to them the following week to be told they had their phone lines changed that day, emailed them also and have had no reply.”

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Posted 6 years ago

We apoligise that you experienced issues in contacting us. We have indeed upgraded our telephone system recently and all member we emailed in advance of this and given an alternate number to call in the event of any outage. Rest assured this was a one time event and usual service was resumed after a period of 4 hours. Regards Emergency Assist

Posted 6 years ago

“Following my telephone call a rescue vehicle was with me within 30 to 40 mins The problem was a flat battery which was soon rectified I was then advised to drive the car for 30 mins to fully recharge the battery Excellent service would not hesitate to renew my membership in April 2018 Carol Alexander”

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Posted 6 years ago

“I was very pleased with the help I received, especially the mechanic who came out and towed me home. If I had any criticism, it would be the 90 minute wait.”

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Posted 6 years ago

“I use the service only once but the assistance arrived very quickly and was very helpful”

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Posted 6 years ago

“Very quick response the first time I've used them and they had to return 15mins later and came straight back very pleased with the service”

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Posted 6 years ago

“Admin process for new customer good”

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Posted 6 years ago

“offered a good price for 2 cars in our family”

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Posted 6 years ago

“I put 18 month old petrol into a half full tank in my wifes car. Ths car was running perfectly well before I did this, so I assumed that the fuel was too old and 1 should not have done this. I have home start as well as fuel drainage so I contacted your any for assistance. I can quite easily drain the fuel myself but as I had paid for this service I thought id leave it to your engineer. a guy came round to assist but all I got was him turning over the engine endlessly. fuel was getting through, it did start momentarley but ran lumpy. he than used my diagnostic machine, but this showed no codes. he didn't think it was the old fuel that was causing this to happen, but the injectors may be at fault. I fail to see that this was the answer but agreed to book somebody in who he recommended to get this car started. He then left. I am only pleased that this problem occurred in the middle of no where, because It is not my car, but my wifes.. I expected more from your company but the 'service' she's got is way below your competitors are offering. I just hope that when I get this car functioning I don't have any other breakdowns, because I have had negative results right from the initial phone call to the so called mechanic that came round. this car has done only 20000 miles that's probably the reason you only take younger cars and not ones older. However it seems you cant even get the younger one going.”

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Posted 6 years ago

“Ok but I hav rang and still waiting to get copies of my docs”

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Posted 6 years ago

“Luckily I haven't had to use this service as yet but the renewal process was really easy and straight forward and at a great price too!!”

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Posted 6 years ago

“I have just purchased a policy. Very quick and professional service.”

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Posted 6 years ago

“Very quick to come out to me. Very friendly staff. Would recommend to anyone needing breakdown cover”

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Posted 6 years ago

“Competitive European breakdown service which was easily applied for and provided immediately. Am still to experience their service on an actual breakdown.”

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Posted 6 years ago

“Very efficient service. Mechanic arrived at time stated and was very helpful and polite. Thank you”

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Posted 6 years ago

“excellent service by email and phone .prompt reply to questions .polite staff and very helpful”

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Posted 6 years ago

“It is very straight forward and very good value for money”

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Posted 6 years ago

“Very straightforward process. Competetive quote.”

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Posted 6 years ago

“Did not have to wait long gentleman who attended was friendly diagnosed problem fixed it immediately car still running okay”

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Posted 6 years ago

“By offering a great service at a bargain price”

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Posted 6 years ago

“My phone call was dealt with quickly and efficiently”

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Posted 6 years ago

Emergency Assist Ltd is rated 4.2 based on 3,470 reviews