Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.20

4.2 Rating 3,470 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trying to get started on line was a bit of a nightmare you go through all the stages then when you want to pay no details available but when you ring up and speak to someone it is very good thank you”

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(20/08/15) - Posted 9 years ago

“I have only just become a new client and have to say your fees are more than reasonable. Hopefully I wont have to call on your services but if I do then hopefully, there will be no problems”

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(19/08/15) - Posted 9 years ago

“I can not comment on how good the actual service is because I have yet to use it, but the price is very good for what is offered and the website is client friendly and efficient.”

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(20/08/15) - Posted 9 years ago

“The rating of Very Good is given purely on the process of buying the breakdown cover which was smooth and easy - I can't comment on their breakdown service as I haven't used it. Like all first-time breakdown cover, the price was excellent; however, if, when renewal time comes the price triples, then I shall look elsewhere.”

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(18/08/15) - Posted 9 years ago

“Purchasing was easy. Otherwise, until i need the service, i can't really comment”

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(18/08/15) - Posted 9 years ago

“I recently bought car breakdown to cover two cars at a fantastic price. I have used 2gether car breakdown before and found them to be reliable. I would reccommend.”

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(17/08/15) - Posted 9 years ago

“have only just taken out breakdown cover but so far been very impressed.”

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(19/08/15) - Posted 9 years ago

“I started to fill the policy application while online but didn't finish it. The next day I received an e mail offering a 50% discount if I followed through, so I did and got the discount. Great policy for a great price. Now I will see what kind of service I receive in the event of any breakdown. PS. documents were sent immediately with no delay.”

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(19/08/15) - Posted 9 years ago

“The site itself was very easy to use, and the price was fantastic. I hope I will never need to call you out, and if I do, I will be able to give you even more positive feedback.”

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(18/08/15) - Posted 9 years ago

“very easy web site to use even for me”

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(19/08/15) - Posted 9 years ago

“Very helpful company and excellent prices.”

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(17/08/15) - Posted 9 years ago

“Good service, easy to understand ..”

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(18/08/15) - Posted 9 years ago

“Mark, contract number 2185639 Very unhappy. Found breakdown cover through comparison website search, wanted to cover Two of my cars and the quotes seemed reasonable. Returned to website to sign up and pay but after filling the forms in again and paying for One car I was unable to add the other car. Next day received confirmation of cover but was not given promised cashback, or access to add second car. So I called the help line number and was told tough luck, if I wanted promised discount and to be able to add second car I must cancel contract and re buy direct from them, BUT I would lose £10 as part of their terms and conditions. Why advertise on cashback and comparison web sites if you cant fullfill all the promises??. So I asked for leniency on the grounds that this was not made clear while I was trying to get both cars covered, which I was unable to do. No chance of FULL refund on single car so that I could add second car, so was advised to email customer service to see if they could help, still not had a reply so I`m cancelling the contract and writing off my £10. Will still look for cover for Two cars. Any comments from 2gether would be constructive ?. 20th August update. Received the reply from 2gether and it would appear it was a comparison site glitch that caused the errors which 2gether are looking at clearing up to prevent future probs. Did a re quote directly on the 2gether website and was not only allowed to put my 34 year old Classic car on the policy but got a great price too, inc the promised discount. Then I have also had contact directly from 2gether, who have been great and in the circumstances they have promised to refund ALL my original charges. Good outcome and I`m hoping not to have to use the breakdown insurance.”

Helpful Report

(14/08/15) - Posted 9 years ago

Mr Wilson, Thank you for your comments. Firstly, with regard to the cashback, this is the responsibility of the cashback website in question to issue, and they do so, but due to the processes involved this generally takes 30 - 60 days. As for the ability to add a second vehicle, as the method you found us through only allows one vehicle at a time, the only option to add a second would be to go through the same channel and create a new policy as opposed to adding a secondary vehicle the existing policy. Regards 2Gether Motor Breakdown

Posted 9 years ago

“Very good price for everything I needed. Very easy to buy online.”

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(18/08/15) - Posted 9 years ago

“Very good service and very quick and efficient and the price is very acceptable”

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(18/08/15) - Posted 9 years ago

“Very competitive pricing. Quick response the Question asked and full reply sent. would recommend to others.”

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(18/08/15) - Posted 9 years ago

“Will have to wait and see, but hope I won't have to find out, but for peace of mind. Shame does not cover mis-fuelling just in case?? have never done it yet but who knows might be me or someone allowed to drive my car. Hope not though. But seemed straight forward enough, always confusing terms I think on any insurance. But as long as I get home if broken down that's what matters, as on my own when driving normally, so can be late. thanks”

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(18/08/15) - Posted 9 years ago

“Very easy to use service offering VFM over the bigger breakdown operators, all you should need included in one simple package.”

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(18/08/15) - Posted 9 years ago

“I bought the policy because it came up with a good price I have no idea what the service is like because I havent yet had the need to use it.”

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(17/08/15) - Posted 9 years ago

“The policy offers very good value for money and covers the important aspects for peace of mind motoring should a breakdown occur.”

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(17/08/15) - Posted 9 years ago

Emergency Assist Ltd is rated 4.2 based on 3,470 reviews