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Emergency Assist Ltd Reviews

4.2 Rating 3,469 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
Second time i have renewed with no documents received
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Posted 6 years ago
Fast service
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Posted 6 years ago
Excellent service from my first call to recovery vehicle arriving. Contact constant from Emergency Assist support service and recovery service
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Posted 6 years ago
I would recommend using Emergency Assist as this was a very easy process and very competitively priced
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Posted 6 years ago
My only concern is the amount of time it took me to get through to your customer service. I tried on four different occasions, each time I was put in a Que but when the phone rang no one answered and I was put back in the Que. Over the four occasions I was on hold for nearly an hour. This is not a goog customer service. When I did get through your operator was very good, very efficient and very professional.
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Posted 6 years ago
I initially had trouble making telephone contact but once I got through the service was on time as specified, efficiently and courteously dealt with.
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Posted 6 years ago
Prompt help, were with me within 15 minutes.
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Posted 6 years ago
Got through and spoke to a friendly man, explained I couldn't get my car started, had a text within 10 mins to tell me they would be less in an hour, engineer came started my car and off I went, great service, highly recommend.
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Posted 6 years ago
the only time I called you out in three years, you did not respond. Even, when I tried to renew my cover, I had long waits and customer services did not seems to appreciate the custom.
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Posted 6 years ago
Fantastic service good price what more can I say
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Posted 6 years ago
I can only comment on setting up my breakdown and renewing it which for me was quite easy and quick to do. I've been very lucky and haven't had to use my cover but if I have to hopefully will get a good response
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Posted 6 years ago
Haven’t had cause to use them yet, the service is very good and the price which being a pensioner helps very much.
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Posted 6 years ago
Haven't had to use yet! But good price and quick to apply for
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Posted 6 years ago
The lady I spoke to on the phone was polite, professional and very helpful.
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Posted 6 years ago
Decent price from Emergency Assist Ltd and they give you plenty of warning at renewal time if you wish to change your mind.
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Posted 6 years ago
I can’t say much at this time as I haven’t used the services yet but from the good reviews I have read I hope they are as good as they seem
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Posted 6 years ago
needed breakdown cover this fitted the bill and was easy to arrange many thanks
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Posted 6 years ago
very satisfied with the service provided
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Posted 6 years ago
Waited 13 mins for call to be answered
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Posted 6 years ago
Very long time on hold when I phoned. Once I was connected the call handler was very helpful. I would be concerned if there was this much delay if I had needed roadside assistance though I am not sure if there is a different number to call and if the waiting time would be quicker
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Posted 6 years ago
Emergency Assist Ltd is rated 4.2 based on 3,469 reviews