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Emergency Assist Ltd Reviews

4.2 Rating 3,470 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
Easy to use web site - competitively priced. Time will tell if the breakdown service is as promised. No reason to think it will not.
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(31/07/2016) - Posted 8 years ago
easy to join not broken down yet so hard to give full review
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(01/08/2016) - Posted 8 years ago
I have just purchased my policy and found the service very good ,but not had to call them out so cant comment on the call out service hopefully I will nit need to call them out.
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(01/08/2016) - Posted 8 years ago
one call out in two year, person on the phone was a bit short with me like I was trying something on but she did her job ok and the guy that came out was great, very helpful sorted out the problem and escorted me to get a part I needed.
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(01/08/2016) - Posted 8 years ago
Simply, easy and cost effective service on cost comparison websites to sign up as a new customer. Hopefully I won't have to use your service, but if I do the breakdown cover will be fit for purpose. It would be useful to know which number to call in the event of a breakdown?
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(31/07/2016) - Posted 8 years ago
A good scope of coverage particularly as home start is included at a very competitive rate.
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(31/07/2016) - Posted 8 years ago
It's early days so far have not needed to use the service
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(01/08/2016) - Posted 8 years ago
at this moment in time the price was excellent As to the service if I had a breakdown that is something only time will tell as I have just took out the policy. Hopefully I will not ever need to do a review as I hope to not call you out.
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(31/07/2016) - Posted 8 years ago
I felt very disappointed in the service! I had to make a second call out for the same fault, and although the fault was with the garage, I was still alone and stranded on a motorway junction in need of recovery, However to be recovered by yourselves would have cost me an extra £159. While I now understand this was in the small print, your policy in this matter put me in a very difficult and unnecessary situation. I found the extra fees to be excessive and unaffordable, Fortunately a friend was passing who was able to assist in getting my car to a safe place, I also as a result had to put on other people and disrupt their day in order to sort out the problem, which they were were willing to do. I would also like to point out the stress created by the amount of adverts. Were I to write a comedy scetch, I could do no better than to have an 'emergency' help line with 15 mins of adverts at the beginning. If you are reading this I'm sure you can empathize with how I feel. Having your helpline in our car gives me no reassurance whatsoever.
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Posted 8 years ago
Ruth, Thank you for your comments. Whilst we apologise that you feel let down by the service, as you highlight, the policy wording specifically excludes second call outs for a repeat fault where no action, or inadequate action, has been taken as in this instance. We hope that the initial attendance was to your liking and that this provides reassurance as to the quality of the service. Regards 2Gether Motor Breakdown Team
Posted 8 years ago
He knew what he was talking about. Very helpful , the best breakdown man I have met in over 60 years on this planet. Great man, I wish all call out men were of the same quality.
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Posted 8 years ago
The mechanic came after waiting only 30 minutes, (I had been quoted an hour). He was efficient and sociable.
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Posted 8 years ago
quick and easy when broke down to get recovered and home
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Posted 8 years ago
Easy access for applying for breakdown cover, simply set out & easy to understand.
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(24/07/2016) - Posted 8 years ago
The breakdown mechanic arrived in less than half an hour. He was very friendly and professional and my car was fixed swiftly. Only negative point was the wait on the phone to get connected.
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Posted 8 years ago
Very easy straight forward to join.just waiting for confirmation & policy paperwork to follow.
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(24/07/2016) - Posted 8 years ago
Easy and quick to insure car
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(24/07/2016) - Posted 8 years ago
by providing the cheapest quote
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(24/07/2016) - Posted 8 years ago
Great , thanks
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Posted 8 years ago
recovery vehicle arrived within the estimated time
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Posted 8 years ago
Excellent value, good on-line support.
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(25/07/2016) - Posted 8 years ago
Emergency Assist Ltd is rated 4.2 based on 3,470 reviews