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Emergency Assist Ltd Reviews

4.2 Rating 3,470 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
Great value
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(21/03/2016) - Posted 8 years ago
Just purchased the breakdown cover based on the very competitive price and overall cover provided
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(20/03/2016) - Posted 8 years ago
Easy to understand website and booking process. however haven't tested the call outs yet
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(15/03/2016) - Posted 8 years ago
I Recently joined and had the misfortune of breaking down today due to my head gasket blowing... my car head gasket I should say, mine blew a little later in the day! I called for assistance at 13.30 today and was told it would be up to an hour and a half wait due to them being very busy. Bare in mind that we are not experiencing freezing temps nor are we in the middle of a heatwave so there isn't an increase in breakdowns due to severe weather conditions etc. An hour and a half past and reaching two hours I called to chase them up. I was told the driver would be 20mins to half an hour...... half an hour past and I called again to be told they would chase the driver and get back to me. They called me back shortly after to say they could not get hold of the driver.. how very frustrating. Eventually the driver turned up at 17.00 saying 'Sorry, traffic was bad getting here' from there depot 4 miles up the road! The contracted recovery driver was representing his company well, wearing Grey baggy tracky bottoms and trainers with the laces undone.. smart! Disappointing thing is, my sister has recently past her test and started driving and was going to get the same cover as I have here, but as suggested by my father, she is going to pay a little more and go with one of the more well known company's.... well worth the extra I'd say!
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Posted 8 years ago
The purchasing of the breakdown cover was made easy by the simplicity of the web page.
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(21/03/2016) - Posted 8 years ago
very quick and easy to use site, competitive prices
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(21/03/2016) - Posted 8 years ago
what made me chose you was that your site took me through the process simply and clearly plus the price was right!!
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(21/03/2016) - Posted 8 years ago
Only just joined so have not had to use them yet. But found the site easy to use. Also the price is very good for the services that you get
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(21/03/2016) - Posted 8 years ago
Have only just bought cover so I can't comment as I haven't had to use breakdown service yet
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(21/03/2016) - Posted 8 years ago
I have just purchased this breakdown cover so have no idea how efficient your service is. However the website was easy to use and breakdown cover premium was a lot less than the AA/RAC
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(21/03/2016) - Posted 8 years ago
My policy does not begin until next month, The price could not be better, and the policy has more benefits that my existing policy for a fraction of the price. I only hope that the service is as good as the price, should I need to call on it.
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(21/03/2016) - Posted 8 years ago
a bit long getting here but was told initially so happy and the man was soo nice and helpful . a good service always. He also rang and left a message saying hope everything OK and to phone him if not so that was very nice
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Posted 8 years ago
Myself and my partner took out breakdown cover with 2Gether recently and had to use this morning as my car failed to start. At first everything went smoothly up until the guy from Egertons recovery turned up. The first thing I was told was "I'm not sure what I'm going to do if I can't start your car as I been given this. A huge HGV truck and never in all my years of driving have I seen such a thing. After using a battery pack to try to jump start my battery (with no luck) he decided to try with the jump leads from a HGV truck which again didn't work.! Funnily enough the guy had mentioned his boss had walked out this previous Friday and no one knew what they were doing! This company didn't live up to there means and wouldn't except responsibility for recovering my vehicle! I do not recommend this company at all and their customer service and management response was appalling!!!!
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Posted 8 years ago
Haven't used the breakdown service yet. Purchasing online was quite simple and easy.
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(16/03/2016) - Posted 8 years ago
Was very easy filling in the details of the car and what is covered in the policy details having no paperwork sent to me is a bit disconcerting as have no proof or nothing to have in the car to have the relevant numbers to ring or membership number as used to getting a policy or membership card
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(08/03/2016) - Posted 8 years ago
Easy to follow web site instructions. Refreshing that you use standard landline numbers as opposed to premium rate 034/084/087 etc numbers.
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(16/03/2016) - Posted 8 years ago
It was quick and easy to understand and get my breakdown cover for my car. With a 50% off was extremely good value.
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(16/03/2016) - Posted 8 years ago
Would have liked an email just to say everything had gone through OK. Does one get something through the mail?
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(13/03/2016) - Posted 8 years ago
Communication as been very good and friendly, its new yet ,hopefuly I will not have to put your breakdown service to the test I was pleased to have had written conformation as I am not confident with the internet . Thank you
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(08/03/2016) - Posted 8 years ago
Only just found this company but everything appears good hopefully I won't need to use the breakdown service
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(14/03/2016) - Posted 8 years ago
Emergency Assist Ltd is rated 4.2 based on 3,470 reviews