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Emergency Assist Ltd Reviews

4.2 Rating 3,469 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
Great customer service, I phoned to change the start date of my policy and I didn't get charged, and they were very polite.
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Posted 6 years ago
Reasonable price and serious company, used 3 times for different cars and helped me quick to transport my car to my address or a garage choose by me. Perfect option for a breakdown cover.
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Posted 6 years ago
Fortunately, I've never used the call out service, but its an inexpensive peace of mind service, well worth the money. One point though, my automatic renewal was due in December and I didn't notice that that the payment had not gone out of my bank, until early January. I had made several long journeys in that period and if I had broken down, I would not have been covered. So, it would be better if the company could email the customer if the payment has failed to go through.
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Posted 6 years ago
The service from this company is brilliant. I had to call them out and was given an arrival time of 45 mins, which I thought was reasonable but then the breakdown crew rang to say they would be with me in 15 mins, and they were! The guy was completely professional and diagnosed problem very quickly. An excellent service that I can highly recommend.
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Posted 6 years ago
Breakdown number should be a free number and not 090 number Haven't used so don't know
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Posted 6 years ago
As i haven't had to use the services i can only comment on how easy it was to deal with website when renewing my subscription.
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Posted 6 years ago
Just took out breakdown cover. Website was easy to use and my documentation came through quickly. I hope this efficiency is continued if and when I need a call-out.
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Posted 6 years ago
We needed to replace our breakdown cover as we got rid of package bank account that supplied it. I was recce-mended this product by a friend. not used the service yet (hopefully shouldn't need to any time soon). But offer and price through Groupon for level of cover was exceptional. Was extremely easy to set up and all documents were available instantly for download. Very Happy and would almost certainly reccemend to people
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Posted 6 years ago
Had one call out the service was excellent.....second to none
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Posted 6 years ago
Advice given to me over the phone was incorrect and therefore I couldn't use the service.
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Posted 6 years ago
Not used too often but when I have, speedy service! Well Done
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Posted 6 years ago
Very good they keep you waiting not telling you enough information while you are waiting
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Posted 6 years ago
Still have not received my paperwork of membership from the 12 th dec
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Posted 6 years ago
exellent service and staff!!!
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Posted 6 years ago
this person was very polite and helpful and he soon fixed the problem with my car.
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Posted 6 years ago
I have only had to use them twice in 2 years but both times have been good service.
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Posted 6 years ago
I was made aware of when my renewal was due, my only criticism is I wasn’t aware it would come out direct debit without being told and before I had decided to renewal it.
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Posted 6 years ago
I just bought it by looking at online search. I haven't used the service yet so can't comment.
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Posted 6 years ago
I have been member on and off 2-3 years. I have had no problem but on the other hand I have had no need to use the service. The price is very competitive. The rating I have given is neutral as I cannot be certain how good the service would be if I had to use it.
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Posted 6 years ago
First time user can’t give any opinion “sorry”
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Posted 6 years ago
Emergency Assist Ltd is rated 4.2 based on 3,469 reviews