Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,257 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,257 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is new garage in Shaftesbury, I left my car for MOT and engine oil replacement. When I book it, I asked for a price and was told that they will charge me £120 in total (£40 Mot, £80 for oil) but at the end I paid £160. No information about oil density etc (that’s what I had on previous services when changed oil). The general service was ok, friendly staff but I’m not sure why I was charged more than was told. Unfortunately, had no time to go back and ask for explanation. Will call them after Easter.”

Helpful Report

Posted 1 year ago

Hi. Thank you for taking the time to leave us your review. We have investigated your booking to understand the price difference you have mentioned. It appears that the lower price was for an MOT & oil and filter change only. The actual work completed was an MOT and an interim service, which is why the price was higher. Apologies for any miscommunication. If you would like us to look into this further, please email us at enquiries@elitegarages.co.uk. Thank you.

Posted 1 year ago

“Very efficient fast solution to my slow puncture. Felt reassured with advice. I realise it was late in the day and maybe reception team were tired and had a bad day….. but a warm smile and would have been more welcoming and been a 5 star service.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us your review. Your comments will be passed on to the team. Thank you.

Posted 1 year ago

“I have been taking my car to Elite Canterbury (Kent) continuously for the last 11 years and the service has been faultless. Never once have I ever left the premise feeling that I have paid for work that didn't need to be done, and never once have I ever been spoken to in a patronising or condescending manner. I have only ever been treated with respect and professional courtesy, and that's why I continue to take my car back year after year. Thank you to Ian, Peter and the team. Auds!!”

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Posted 1 year ago

Thank you for your positive feedback and for being a loyal customer! Always happy to help.

Posted 1 year ago

“Quick efficient and friendly”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Swift, efficient, service with a smile.”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Very friendly and professional service”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Excellent service provided by Elite Garages as always, see you again next time. Would highly recommend”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Highly recommend Elite... my car failed its mot on a broken coil spring and within 2 days of them having it they had it fitted and I was re-united with my car again. Very quick to fix. I will take my car there in future I think, I was having a tough week too & getting my car back realy made my day, thankyou Elite, Emma 😊”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“What an amazing team! I needed my tires sorted at short notice and the team could not have been more helpful-we were able to go on a much-needed holiday as a result. Thank you so much for everything.”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Very polite. Car was ready early which is always a plus.”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Always excellent service here.”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“MOT done car passed first time”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Excellent service Andy on reception most helpful good quality work on my car.will be returning in future”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“I was pleased with the afficent knowledgeable service . Superb thanks”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Excellent service, very helpful”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us your positive review! If you have any feedback on what we could have done to improve this to 5 stars, please let us know by emailing enquiries@elitegarages.co.uk. Thank you!

Posted 1 year ago

“Fantastic service as always.”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Completely satisfied with service I received, and staff kept me informed with progress from start to finish. Will definitely be using them in the future.”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“These guys are THE BEST!! Halfords told me that tneill cost £600 for discs pads and a calliper. Elite Garages changed my discs and pads for £200 and told me there was nothing wrong with the calliper. Saved me a lot of money. Highly recommend them !!!”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Helpful work was done when they said it would be thanks”

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Posted 1 year ago

Thank you!

Posted 1 year ago

Elite Garages is rated 4.8 based on 4,257 reviews