Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,252 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,252 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car was sorted quickly and efficiently and customer service was excellent”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“everybody I met was very helpful surface excellent thank you very much”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Dan Brown sorted the problem with a brake caliper really quickly and efficiently, even when the wrong part had been supplied, allowing me to travel safely and quickly! Fantastic service!!”

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Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“Fantastic service as always”

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Posted 2 years ago

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Posted 2 years ago

“Can’t recommend this garage enough just had another service and as always they are quick reliable, efficient and my car is driving %100 better so back here soon for an mot”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Raymond and his team at Elite in Haywards Heath are the best.”

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Posted 2 years ago

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Posted 2 years ago

“Excellent service the staff are very courteous and polite a credit to your company well done to the garage in Salisbury”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“I have been using Elite for over 10 years now and have always found Matt and the team very polite, helpful and professional. Prices for tyres, services and repairs have always been competitive with others in the area and the teams helpful attitude to the customers needs are what tips the scales.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“We can always rely on Graham and the Elite Pulborough team, fast friendly service, and always ready to get things sorted for you. P. Virik”

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Posted 2 years ago

Thank you for your positive feedback. Always happy to help!

Posted 2 years ago

“Very helpful and will give you a price that no where else can match and give better service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Exceeded expectations! Very courteous and they did the job quickly.”

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Posted 2 years ago

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Posted 2 years ago

“I have used them for a number of years. They will only recommend what is needed.”

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Posted 2 years ago

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Posted 2 years ago

“Always use because of polite happy and helpful service, good flange of services and always finish up with best price for my tyres amongst other things.”

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Posted 2 years ago

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Posted 2 years ago

“Need a better timed booking in system as most garages give you a time not just turn up in the morning or after and wait am or pm does not work . I booked an am slot and when I turned up they said it would be a 2.5 hour wait till they could start it the second time it was a 2 hour wait . Maybe give people time slots so they know what time to turn up and it will be done”

Helpful Report

Posted 2 years ago

Hi. We're sorry to see your 3-star review. Our tyre fitting system is on a first-come, first-served basis and we don't offer specific time slot bookings. Apologies for any inconvenience caused. Please email us at enquiries@elitegarages.co.uk if you would like any more information. Thank you.

Posted 2 years ago

“Good response to all queries ,work done in a professional manner on time and as per quote no sudden extras.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Replaced my van tyre for me after getting a bad puncture on the day so fair enough. They didn’t have any choice on tyres so had to get the only one they had to offer - budget range. The guy I dealt with mostly was actually fine (can’t remember his name) but he was bald. Other old grey guy at the desk was very miserable and borderline rude. Won’t be going here again. Could do with a lesson in customer service to be honest.”

Helpful Report

Posted 2 years ago

Hi. We're really sorry to read your 2-star review and will be investigating your visit. Please email us at enquiries@elitegarages.co.uk if you would like us to look into this further. Thank you.

Posted 2 years ago

“Excellent would not go anywhere else”

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Posted 2 years ago

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Posted 2 years ago

“I had two tyres replaced the service I received was very good I’ve used this garage several time and always received excellent service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“I called for a puncture repair,having gone round 3other places,you managed too fit me in ,very grateful,great staff”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“A very friendly garage with helpful, cheerful staff. The tyre replacement was very reasonably priced and the job was carried out quickly and professionally. I have been looking for a local garage since moving to West Sussex and am minded to take all my business to Elite. I thoroughly recommend Elite garages.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help.

Posted 2 years ago

Elite Garages is rated 4.8 based on 4,252 reviews