Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,258 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,258 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked in for an MOT which was done very quickly with no problems and the staff were all very friendly and helpful”

Helpful Report

Posted 3 years ago

Thank you!!

Posted 3 years ago

“Reception chap was very busy but fitted the tyres ok. Apologised for delay but not a problem. Good service.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Good polite and professional service I received while my car was worked on. no complaints and would recommend to anyone”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“The people at this garage were super helpful and directed me the right way when I was looking for a diesel specialist, shortly after I went there for four replacement tyres for my van. The service is friendly and courteous, well fitted tyres good price. Better service and prices than Protyre next door.”

Helpful Report

Posted 3 years ago

Thank you for your positive feedback! We're always happy to help!

Posted 3 years ago

“As usual great service , tho v busy, & sorted both our car tyre problems only disappointed that you could no source my wife’s VW Pirelli tyre? 🙁”

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Posted 3 years ago

“Fast and efficient”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Took my Van for a full service, which was completed within half a day at a cheaper rate than they originally quoted. Win win”

Helpful Report

Posted 3 years ago

Thank you for your positive feedback!

Posted 3 years ago

“Excellent service friendly staff”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Excellent service. Repaired a puncture in an hour and called me to say it done. Would definitely use Elite again.”

Helpful Report

Posted 3 years ago

Thank you for your positive feedback! Always happy to help.

Posted 3 years ago

“Great helpfully staff”

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Posted 3 years ago

Thank you!!

Posted 3 years ago

“Nothing else to say but excellent”

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Posted 3 years ago

Thank you!!

Posted 3 years ago

“Took 1 and a half hours to replace 2 front tyres and was over charged for the work done until I pointed out being charged too much and then refunded the correct amount.”

Helpful Report

Posted 3 years ago

Apologies for any inconvenience caused. We are glad this has now been resolved. If you have any further questions, please email us at enquiries@elitegarages.co.uk. Kind regards, Elite Garages

Posted 3 years ago

“great service snt a good proce”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“excellent work and professional service Reliable and Helpful at all times Reasonable rate. I recommend this garage.”

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Posted 3 years ago

Thank you! Always happy to help.

Posted 3 years ago

“Staff are always polite and friendly. I don’t feel like I am ripped off or that work is done unnecessarily just to make money. I have recommended them to friends and not been disappointed.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Booked in for full service and MOT, they reminded me by text which is useful. Booking was easy over the phone; queries answered on type of service due and prices. On the day dropping off my car was easy, I was informed it may take many hours but to my pleasant surprise car was ready to collect at lunch time. No waiting, easy bills to understand and pay and car was left easy for me to drive out in with MOT papers and service book stamped. Will book in next year when they text to remind me. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for your positive feedback! We're glad the MOT text reminder was useful! Always happy to help.

Posted 3 years ago

“Once again the work undertaken by Elite was first class. They continually kept me informed of the issues and quickly resolved them.”

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Posted 3 years ago

Thank you! Happy to help.

Posted 3 years ago

“Tyre change via Blackcircles. Quick, efficient, polite and knowledgeable. Great service. Thanks.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Really good prompt service. All of the staff were helpful and polite.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Excellent Customer Service Very Friendly Very quick Easy Service. Fitted 2 new tyres. Informed me about brakes and discs.”

Helpful Report

Posted 3 years ago

Thank you for your positive feedback! Always happy to help.

Posted 3 years ago

Elite Garages is rated 4.8 based on 4,258 reviews