Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,258 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,258 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“swift and efficient service , had the car back in hours , which helped keep my driver on the road will be using you again”

Helpful Report

Posted 3 years ago

Thank you! Happy to help.

Posted 3 years ago

“Really impressed! Read good reviews online and now can see why. Fast, efficient and couldn’t be more helpful. I will definitely be back. Thank you Dave and team!”

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Posted 3 years ago

Thank you for your positive feedback! We really appreciate it!

Posted 3 years ago

“Very kind, polite and competent crew. Job always done at the fair price.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Consistently professional, efficient and 5*”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Excellent service from Glyn and the team at Elite, Mannings Heath. I needed a new tyre after a long screw had destroyed the previous tyre. Although the tyre was a slightly unusual size they managed to find one on their system and had it delivered to branch and fitted within a couple of hours. No complaints at all and the price was very fair.”

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Posted 3 years ago

Thank you for your positive feedback! Always happy to help.

Posted 3 years ago

“Very friendly and efficient service from the Elite team.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Trustworthy, reliable and reasonable value.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Every one a superb service”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Brilliant service. Very honest and expertise. Would recommend”

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Posted 3 years ago

Thank you Penny! Happy to help.

Posted 3 years ago

“Graham was very helpful and professional at his job.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Have used for several years now. Always reliable”

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Posted 3 years ago

Thank you for your positive feedback and for being a loyal customer! We really appreciate it.

Posted 3 years ago

“Very helpful and professional garage. Regularly use this garage. Especially like to mention Graham.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Excellent service from Glenn who managed to squeeze in new tyres and brakes immediately, ps Linda volunteered to walk to pick up the car lol. Thanks again and we’ll definitely be back.”

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Posted 3 years ago

Thank you for your positive feedback! Always happy to help.

Posted 3 years ago

“Very helpful and efficient.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Time for mot again, still fantastic service at as time to suit me. Very happy customer.”

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Posted 3 years ago

Thank you for your positive feedback and for returning to Elite Garages!

Posted 3 years ago

“Great service from a friendly team. Even gave some advice on something else on the car that needed fixing.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Phoned yesterday to ask for availability to fit two tyres of my own. Advised to go today in the morning. Went there, just to be told its their company policy not to fit partly worn tyres. Fair enough, but this policy is not mentioned anywhere on their website I wasn't told on the phone either, when I said I am asking to have my owb tyres fitted. And the only thing that makes my tyres distinctive from new, was the absence of stickers and a bit of dust. But the guy couldn't even be bothered to have a look at them first, before sending me away. Even though they're supposedly offering free tyres health check.”

Helpful Report

Posted 3 years ago

At Elite Garages, we only fit brand new tyres due to safety issues. We do offer free tyre health checks. During a tyre health check we inspect the tyre condition, tread depth and pressure and advise accordingly. This is different to tyre fitting. Apologies if you felt we did not make this clear. Please provide us with further details, including which branch you visited, so that we can look into this for you. Our email is enquiries@elitegarages.co.uk. Kind regards, Elite Garages

Posted 3 years ago

“Nothing is too much trouble 10/10 from me 👍”

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Posted 3 years ago

Thank you!!

Posted 3 years ago

“Moat impressed at your excellent service. The staff are courtious, thoughtful, honest and we were delighted with the help they gave to us when we had problems.”

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Posted 3 years ago

Thank you!!

Posted 3 years ago

“Ordered a new front tyre and found the website easy to access and easy to use. The tyre was fitted the following morning as promised. One very satisfied customer. JLG”

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Posted 3 years ago

Thank you! We're glad you could make use of our website to order your tyre - Always happy to help.

Posted 3 years ago

Elite Garages is rated 4.8 based on 4,258 reviews