Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,269 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, efficient and helpful service!”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Services not bad”

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Posted 2 years ago

Thank you

Posted 2 years ago

“I've use this garage three times this year, with three different family cars. Yet again fine service and different communication with advisory (MOT) future problems. Cannot fault the service”

Helpful Report

Posted 2 years ago

Thank you

Posted 2 years ago

“I have been using this garage for at least 5 years. The staff are always very polite and helpful.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback!

Posted 2 years ago

“Very good service and nice staff to help out with any questions i had.”

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Posted 2 years ago

Thank you George!

Posted 2 years ago

“Quick service and reasonable price, great customer service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Friendly garage with lots of availability, my only criticism is the first come basis that operates regarding your time slot. I’d rather have an appointment time. I booked a pm slot, arrived at 12.30 and was told I had an hour and half wait before my tyre could be fitted. As it happens within half an hour work was under way. Thank you”

Helpful Report

Posted 2 years ago

Thank you

Posted 2 years ago

“I have been using Elite for over 10 years now and have always found Matt and the team very polite, helpful and professional. Prices for tyres, services and repairs have always been competitive with others in the area and the teams helpful attitude to the customers needs are what tips the scales.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“Overall I’m happy with the service elite garages gave me and we’re happy to help me and confirm my booking quickly and even got me booked in quick. I will be using this company again.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“I dropped my car off at the agreed time with no hassle. Elite were providing an affordable MOT & Full service. They advised the process would take roughly around 2 and a half hours but no guarantees. The staff were friendly and helpful over the phone and in the garage. They phoned me later on as there had been a delay with a previous customer's MOT which had a knock-on effect. It was good of them to let me know but this did mean I waited for an extra or so on top. I understand there wasn't much that could be done. I picked up my car again without issue. The paperwork they provided could have gone into detail about what was completed in the full service and this would have been nice for records. This is the sole reason I am giving 4 stars instead of 5. Otherwise I would recommend Elite Garages.”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Great customer Service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Great service but they need a receptionist as you have up wait for a mechanic to come and book car in etc”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Very helpful guys helped with questions I asked and even went a bit further”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“2 x Michelin Pilots purchased via Black Circles and fitted at Elite in Mannings Heath. Staff were courteous and helpful throughout and I only had to wait just over an hour for fitting. Highly recommended and I would have given then 5 stars if they had coffee & tea facilities whilst I waited.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Polite helpful and friendly. I didn't have to wait long before my car was finished.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Two tyres fitted professionally and efficiently in a clean environment. Had a problem with a censer which after it was reported was very soon corrected. Nothing too much trouble.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Friendly approach by staff to me a regular customer, work carried out efficiently and satisfactorily.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Fast, friendly and good value. Didn't provide initial quote for work but seems this was an oversight.”

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Posted 2 years ago

Thank you

Posted 2 years ago

“The staff were friendly and efficient”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Friendly and trustworthy”

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Posted 2 years ago

Thank you!

Posted 2 years ago

Elite Garages is rated 4.8 based on 4,269 reviews