Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,255 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,255 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

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“A really great garage! Both times I have visited they have been really friendly. Completed my MOT and work in one day.”

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Posted 2 years ago

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Posted 2 years ago

“Always professional, honest and good value.”

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Posted 2 years ago

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Posted 2 years ago

“I am delighted with my first experience with Elite Garages,Eastbourne. Excellent service & very good advice. They even pointed out I didn't actually need 4 new tyres but needed only 2 as other 2 were just fine so saved me £200! The entire team, Andy,Adam et al are terrific. Will certainly be bringing both vehicles here for all my servicing in the future. James.”

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Posted 2 years ago

Thank you for your lovely feedback! Always happy to help!

Posted 2 years ago

“Air Con problem: not working. Told needed new fan (£300) plus labour (£400). Went to another garage - no gas in cylinder! Regassed for £60 and works perfectly. At same time needed new tyre: quoted £117 which was same as identical tyre from tyrefitters (including disposal, balancing etc). Went ahead and bill was £152. Complained and was told "sorry we should have quoted the all inclusive price instead"”

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Posted 2 years ago

We're sorry to read your 1-star review. Please email us at enquiries@elitegarages.co.uk with some further information so that we can look into this. Thank you.

Posted 2 years ago

“Great Service as normal !”

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Posted 2 years ago

“Super friendly team - everything explained clearly. Clean and tidy waiting room as well! Would recommend 100%!”

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Posted 2 years ago

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Posted 2 years ago

“Efficient and helpful service 'while-you-wait'.”

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Posted 2 years ago

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Posted 2 years ago

“Had 4x new tyres fitted, so just an average job. Appointment was booked for 14.30, i left the garage around 5pm. I expected it to take around an hour to fit, not 2.5 hours. I grew up in the motortrade/mechanic industry, so I am well aware how long most jobs usually take based on complexity etc. I'm a little disappointed with how long it took to fit them but reality is the 4 tyres are on the car, my alloys are intact (still mint) and I won't have to refit for a while, so I'm not overly bothered - it is what it is. Mechanics were all very friendly and polite. I would have liked to give a better rating, buy it wasn't exactly a complicated job, and should not have taken so long.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. If you would like us to look into this, please email us at enquiries@elitegarages.co.uk with some further information. Thank you.

Posted 2 years ago

“Very helpful staff and always a great job done”

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Posted 2 years ago

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Posted 2 years ago

“I had an unknown overheated engine took it to elites & they found the fault straight away it was a faulty switch to do with the fan belt it was rectified. The charge was very reasonable. Thankyou elites. Phil”

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Posted 2 years ago

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Posted 2 years ago

“Very good Garage!!!”

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Posted 2 years ago

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Posted 2 years ago

“Able to get wheels rebalanced quickly. Friendly helpful staff”

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Posted 2 years ago

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Posted 2 years ago

“We’ve never used anyone else locally in 20 years. Always ready to help, even with the smallest of issues. Elite are trustworthy and carry out work to the highest quality.”

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Posted 2 years ago

Thank you for your kind words and for being a loyal customer for 20 years! Always happy to help.

Posted 2 years ago

“Dealt promptly and effectively with a puncture that turned out to be a much more serious and expensive tracking and steering issue. Excellent service.”

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Posted 2 years ago

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Posted 2 years ago

“Very friendly, explained exactly what was to be done and the job was complete when stated.”

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Posted 2 years ago

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Posted 2 years ago

“First class service as always. Friendly and honest too.”

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Posted 2 years ago

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Posted 2 years ago

“Always helpful and a great bunch of guys to deal with. Alway helpful too!!”

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Posted 2 years ago

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Posted 2 years ago

“All the staff were very friendly and the work was carried efficiently and in the time frame given. The cost was good value for money. All in all I am very satisfied with the experience I had at Salisbury elite garage.”

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Posted 2 years ago

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Posted 2 years ago

“Friendly and courteous service, reasonably priced. I needed an emergency repair as I was due to travel abroad in my car that evening. Elite were able to fit me in and get me on the road again and able to travel and see my family. Thanks very much.”

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Posted 2 years ago

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Posted 2 years ago

“Always give fantastic service”

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Posted 2 years ago

Elite Garages is rated 4.8 based on 4,255 reviews