Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,264 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

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“Good machanics fair priced Highly recommend”

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Posted 1 year ago

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Posted 1 year ago

“Excellent service and good value for money. Very knowledgeable about car details and make it clear what they can and can't do. Even when they can't do the work they give good advice about what to do next. They repaired my 19 year old Ford which the local Ford dealer was unable to do as they were unable to source rear brake parts. Genuine, trustworthy car enthusiasts who are helpful.”

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Posted 1 year ago

“Went to garage with tyre pressure issue saw me straight away I had a puncture they put on another tyre , very friendly and helpful staff even when extra busy and quality of work is excellent, great local garage”

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Posted 1 year ago

“always helpful, on the ball and good value”

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Posted 1 year ago

“Excellent service. Thankyou to Nathan for identifying the rattle on my car and fixing it. You have looked after my car for 10 years + and I am always happy with the service I receive. Many thanks.”

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Posted 1 year ago

“Elite garages managed to completed my puncture reapir really quickly. The staff are super friendly and honest.”

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Posted 1 year ago

“Friendly, reliable service. Can recommend.”

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Posted 1 year ago

“Excellent responsive and informative manager and staff”

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Posted 1 year ago

“Booked for a certain time and when I got there the guys started straight away on replacing the tyres on my car. Booked to also have the tracking checked and adjusted but was informed and shown that one of my track rod ends was split and needed to be replaced. Tyre technician suggested deferring the tracking until after the repair. A very polite and good service.”

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Posted 1 year ago

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Posted 1 year ago

“Excellent and trustworthy service.”

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Posted 1 year ago

“I visit whenever my car is having little issues. Jeff is always really helpful, polite, funny and friendly.”

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Posted 1 year ago

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Posted 1 year ago

“Had my MOT carried out at Elite Newport. Very pleased, quick, to cost and the advisories fully explained by a very friendly and knowledgeable fitter.”

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Posted 1 year ago

“Efficient and helpful 10/10”

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Posted 1 year ago

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Posted 1 year ago

“I am the Transport Manager for our Company and use Elite Garage in Lottbridge drove for MOT tests and general work on Company and personal vehicles. I find the work to be carried out efficiently and fairly quickly and the Manager and staff have always been surprisingly helpful with advice and in other ways not directly connected with the current Job. I have been pleased to recommend Elite Garage to several family, friends and business contacts over the past 2 years. Keep up the good work.”

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Posted 1 year ago

“I bought 4 new khumo (non run flat) tyres online from your website (recommendation of tyres via my numberplate), for my 730d. Booked a slot and took time away from work to drop the car off in the morning. Upon taking the car in, I was told that they couldn't be fitted because the current wheels had run flats on them (and that they cant fit tyres they dont recommend). I said I was aware but the tyres were not runflats, but they where listed as recommended for my car online on your website. The chap then said they obviously make cars from the factory with runflats or non runflats but they can't fit either, if it differs to what is on the car, even if the customer requests and they are recommended via the website provided by yourselves. So this then left me with four new tyres and fitting services declined. No rebate was given off the price for not fitting the tyres, "tyre fitting is included free" so I was told. leaving me with four tyres at the original price that I had to take to a rival garage to get fitted at a extra cost of £80 labour (they had no issues fitting non runflats, they said they would only not fit them if you where trying to put a Non run flat on the same axle as a run flat, which is fairly standard logic). Point being, no where on the website or in the store does it say the policy you wont fit non run flats to a car that currently has run flats or viceversa.”

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Posted 1 year ago

“I was told a new bulb had been fitted in rear fog light as a result of MOT but it did not workand still does not work.Otherwise good personal service.”

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Posted 1 year ago

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Posted 1 year ago

“I have used Elite for years and always recommend them for their outstanding customer service and any work that might need doing. Very professional but friendly too.”

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Posted 1 year ago

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Posted 1 year ago

“Friendly, efficient, and finished on time.”

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Posted 1 year ago

“Excellent service as ever”

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Posted 1 year ago

“Very good service really appreciated help 👍”

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Posted 1 year ago

Elite Garages is rated 4.8 based on 4,264 reviews