Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,252 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,252 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

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“Efficient and helpful 10/10”

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Posted 1 year ago

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Posted 1 year ago

“I am the Transport Manager for our Company and use Elite Garage in Lottbridge drove for MOT tests and general work on Company and personal vehicles. I find the work to be carried out efficiently and fairly quickly and the Manager and staff have always been surprisingly helpful with advice and in other ways not directly connected with the current Job. I have been pleased to recommend Elite Garage to several family, friends and business contacts over the past 2 years. Keep up the good work.”

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Posted 1 year ago

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Posted 1 year ago

“I bought 4 new khumo (non run flat) tyres online from your website (recommendation of tyres via my numberplate), for my 730d. Booked a slot and took time away from work to drop the car off in the morning. Upon taking the car in, I was told that they couldn't be fitted because the current wheels had run flats on them (and that they cant fit tyres they dont recommend). I said I was aware but the tyres were not runflats, but they where listed as recommended for my car online on your website. The chap then said they obviously make cars from the factory with runflats or non runflats but they can't fit either, if it differs to what is on the car, even if the customer requests and they are recommended via the website provided by yourselves. So this then left me with four new tyres and fitting services declined. No rebate was given off the price for not fitting the tyres, "tyre fitting is included free" so I was told. leaving me with four tyres at the original price that I had to take to a rival garage to get fitted at a extra cost of £80 labour (they had no issues fitting non runflats, they said they would only not fit them if you where trying to put a Non run flat on the same axle as a run flat, which is fairly standard logic). Point being, no where on the website or in the store does it say the policy you wont fit non run flats to a car that currently has run flats or viceversa.”

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Posted 1 year ago

“I was told a new bulb had been fitted in rear fog light as a result of MOT but it did not workand still does not work.Otherwise good personal service.”

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Posted 1 year ago

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Posted 1 year ago

“I have used Elite for years and always recommend them for their outstanding customer service and any work that might need doing. Very professional but friendly too.”

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Posted 1 year ago

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Posted 1 year ago

“Friendly, efficient, and finished on time.”

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Posted 1 year ago

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Posted 1 year ago

“Excellent service as ever”

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Posted 1 year ago

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Posted 1 year ago

“Very good service really appreciated help 👍”

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Posted 1 year ago

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Posted 1 year ago

“simple, no hassle and 'does what it says on the tin'”

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Posted 1 year ago

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Posted 1 year ago

“I’m still having the problem with my break pads.”

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Posted 1 year ago

“I stopped at Elite garage Pulborough due to a warning light re a tyre and had the best service from start to finish. My husband had recently used them and had an excellent service as well.”

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Posted 1 year ago

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Posted 1 year ago

“Really helpful guys , I had a problem with a 12v battery on a plug in hybrid EV , they sourced the correct battery for me and fitted it , really good price and great service .”

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Posted 1 year ago

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Posted 1 year ago

“Really helpful staff, my car was ready the same day and communication was excellent.”

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Posted 1 year ago

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Posted 1 year ago

“Recently had a gold service, excellent.”

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Posted 1 year ago

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Posted 1 year ago

“Excellecnt service prompt efficient at a reasonable price”

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Posted 1 year ago

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Posted 1 year ago

“This garage has restored my faith in there are still descent honest machanics. They went above and beyond with my car and Mark on the front desk is caring and attentive. I can highly recommended them and my family and I will be going there for the future. Superb service. Thank you Elite Bournemouth. Debbie Saunders”

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Posted 1 year ago

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Posted 1 year ago

“I have 3 work vehicles that I take to Elite, the service they provide is exceptional they are professional, courteous and very reliable. Plus the price for the service is excellent value for money. I would highly recommend to anyone”

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Posted 1 year ago

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

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Posted 1 year ago

“Trustworthy, Professional and Reliable. Those are the 3 words that come to mind immediately. I drive 25-30,000 miles a year and rely on Elite to keep me on the road and legal. I've been a customer for 5 years since I moved here.”

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Posted 1 year ago

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Posted 1 year ago

“My Audi had air conditioning which was no longer going cold. I booked into Elite for an air conditioning service and they had it recharged and fully sorted out in less than 2 hours. Perfect service.”

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Posted 1 year ago

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Posted 1 year ago

Elite Garages is rated 4.8 based on 4,252 reviews