Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,255 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,255 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had two tyres replaced the service I received was very good I’ve used this garage several time and always received excellent service”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“I called for a puncture repair,having gone round 3other places,you managed too fit me in ,very grateful,great staff”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“A very friendly garage with helpful, cheerful staff. The tyre replacement was very reasonably priced and the job was carried out quickly and professionally. I have been looking for a local garage since moving to West Sussex and am minded to take all my business to Elite. I thoroughly recommend Elite garages.”

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Posted 2 years ago

Thank you for your positive feedback! Always happy to help.

Posted 2 years ago

“Knowledgeable and helpful staff who give honest advice and carry out work at a very reasonable price.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Elite Garages Mannings Heath were great when I had my tyres fitted. The staff were all friendly and polite even I trick circumstances (they had no internet) no fault of their own. I was still treated in a professional manner. Thanks for the great service, I would highly recommend you and will use again .”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help.

Posted 2 years ago

“Unfortunately really disappointed with the results of having new tyres fitted to my car. I can live with the wheels being filthy as I can clean them but what I find unacceptable are chips and scratches to my alloy wheels. I have used Elite Garages for many years and this standard of work is disheartening and regrettably will stop me from using their services in the future.”

Helpful Report

Posted 2 years ago

We're sorry to see your 1-star review. We had not been made aware of any damage caused until we read this review. Please email us at enquiries@elitegarages.co.uk with some further information so that we can look into this. Thank you.

Posted 2 years ago

“Good helpful service, I like the way they show you the tracking work being carried out on the screen in the office”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Overall I’m happy with the service elite garages gave me and we’re happy to help me and confirm my booking quickly and even got me booked in quick. I will be using this company again.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“Very efficient & comprehensive full service & MOT. Kept me informed at all times and always courteous and helpful”

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Posted 2 years ago

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Posted 2 years ago

“Was a very quick friendly service. Only phone up 15 mins before and they squeezed me in to fix the puncture. The young gentlemen behind the counter was very friendly and made us feel at home while we waited.”

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Posted 2 years ago

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Posted 2 years ago

“First time using this garage for an MOT and really impressed. Easy to book, they were very polite and gave me a time slot (which they kept to). Will definitely be using them again.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“I have used Elite for nearly 15 years for a variety of my families cars, I find them helpful, knowledgeable, accommodating and fairly priced.”

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Posted 2 years ago

Thank you for your positive feedback and for being a loyal customer! Always happy to help.

Posted 2 years ago

“Great service, very efficient, very happy”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Always on time, friendly and good service and nothing to much trouble,”

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Posted 2 years ago

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Posted 2 years ago

“First time used Elite Newport Isle of Wight for service and Mot, all done, good service, friendly front of shop, very reasonable prices. Will use again.”

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Posted 2 years ago

Thank you Peter!

Posted 2 years ago

“Job done quickly, courteously and efficiently.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“I dropped my car off at the agreed time with no hassle. Elite were providing an affordable MOT & Full service. They advised the process would take roughly around 2 and a half hours but no guarantees. The staff were friendly and helpful over the phone and in the garage. They phoned me later on as there had been a delay with a previous customer's MOT which had a knock-on effect. It was good of them to let me know but this did mean I waited for an extra or so on top. I understand there wasn't much that could be done. I picked up my car again without issue. The paperwork they provided could have gone into detail about what was completed in the full service and this would have been nice for records. This is the sole reason I am giving 4 stars instead of 5. Otherwise I would recommend Elite Garages.”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Fast thorough professional service”

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Posted 2 years ago

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Posted 2 years ago

“Service & MOT completed on the appointed day. Pleasant, cheery customer service. Well pleased.”

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Posted 2 years ago

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Posted 2 years ago

“Great customer Service”

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Posted 2 years ago

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Posted 2 years ago

Elite Garages is rated 4.8 based on 4,255 reviews