Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,255 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,255 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

Write Your review

Tell us how Elite Garages made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very reasonable prices. I booked my car for an MOT and short service, and dropped it off at 8.30 am. I wandered around Newport for a little while, expecting that I would not hear anything until late afternoon and would have to bus home to Cowes and back later. At 10.30 my phone rang, all finished! Very accessible location with shops and cafes nearby to pass the waiting time. Polite staff- and excellent price. I will definitely be back.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“Great service really helpful staff”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“I have used Elite for my servicing and MOT and have always found them to be courteous, professional and efficient over the last 10 years or so”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Always really helpful. Had a puncture and they repaired it straight away while we waited. Also needed an MOT at short notice on my daughters car recently and they did it the same day.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Had a MOT done, courtesy and friendly service, thank you”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Really lovely helpful people who are efficient and good value for money.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Very honest always let me know what needs doing before undertaking any work. Never had a problem with Elite and I would recommend them.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Very nice and always perfect”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“The tyre was rapidly fitted, really professional and friendly people at Elite Garages Pulborough. Highly recommend.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Nothing is to much trouble for the Shaftesbury branch. They have some very personable staff that know how to treat customers- such an asset to Shaftesbury town. I called in with a puncture and they only had one lad working and he was extremely busy but they made sure they could help. Other local businesses could learn from this team.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help.

Posted 2 years ago

“Staff were polite pleased with the work”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Excellent service, the chap at reception was very polite, I will definitely be using them again”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“Great service.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Always great to deal with”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Cracking service from when I called with my enquiry to attending the garage. Superb service fixing my tyre but they also checked over the others. Great news for me as they fixed it rather than having to replace! Thank you 🙏”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Good efficient service”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“The service was all it should be... Caution to leaving any valuables or personal items in your car as when you return they may not be there as someone has sticky fingers.”

Helpful Report

Posted 2 years ago

Hi DRK. We’re really sorry to see your comments and this is the first we have heard of this complaint. Please email us at enquiries@elitegarages.co.uk with some further information regarding your visit so that we can look into this. Thank you.

Posted 2 years ago

“I have had problems with tyre pressure on three occasions now, but the guys at Newport branch have been very helpful and reassuring. Would definitely recommend.”

Helpful Report

Posted 2 years ago

“I have had problems with tyre pressure on three occasions now, but the guys at Newport branch have been very helpful and reassuring. Would definitely recommend.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Best family run business ever! Amazing service, kind, polite, helpful and they also understand people with hidden disabilities. You are all amazing!”

Helpful Report

Posted 2 years ago

Thank you for your lovely feedback! Always happy to help.

Posted 2 years ago

Elite Garages is rated 4.8 based on 4,255 reviews