Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,258 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,258 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been an Elite customer for 5+ years and I’ve only ever had positive things to say about them. The Elite team always provide a speedy service. Faultless.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Been going here for years. Great service. They never do unnecessary work. Wouldn’t go anywhere else!”

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Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“Fitted me in at short notice to check possible slow puncture. As per a recent MOT advisory they also noted slight cracking and damage to tyre. They were happy to inspect further in case a new tyre was not totally necessary. However, I decided on a new tyre that was fitted in no time. I was pleased that I was given an honest assessment and not given the ' hard ' sell on buying a new tyre. Thanks to Andy and his team for good service.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Took my car here and unfortunately it failed it’s MOT but the guys were super helpful and honest and ensured that I all the info I needed ti make the right decision. Was back on the road the same day.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“An excellent service. Efficient, faults found during MOT resolved without delay. Updates throughout. Very helpful staff.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Quick & efficient no frills service”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Had booked in for a replacement shock absorber… given a quote in advance. No courtesy car available so I was assured the job could be done while I had a coffee if I booked a specific time. All done, as planned, just time for coffee with a short look at the paper in the Grosvenor. Price as agreed.”

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Posted 2 years ago

Thank you for your positive feedback Alison! Happy to help!

Posted 2 years ago

“Excellent personal service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“They are reliable and there service is outstanding”

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Posted 2 years ago

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Posted 2 years ago

“Mechanics and the staff at the front desk were great, helped get what I needed and offered great service.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Very happy with MOT service. No one wants to get stitched up and I find Elite Garage in Brighton to be fair and reliable”

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Posted 2 years ago

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Posted 2 years ago

“Very good garage ,good price and very good staff”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“excellent service. Very friendly and polite staff”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“I had m car booked for an MOT I was told they couldn’t find my booking but would fit me in that day. I waited 24hrs and never heard a word I went next day and was told my car was ready why no phone call supposing I had been a Doctor, I have been with Elite for ten years or more I now have my doughts,”

Helpful Report

Posted 2 years ago

Hi, We're sorry to see your 3-star rating. Please email enquiries@elitegarages.co.uk if you would like us to look into this further. Thank you.

Posted 2 years ago

“Have taken my vehicle here for the past four years. Always polite and professional service. Raymond is excellent and although I know nothing of the workings of a combustion engine, Ray always spares the time to explain what needs to be done.”

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Posted 2 years ago

Thank you for your positive feedback!

Posted 2 years ago

“As always great service from the guys at Elite.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Thanks again to Andy at the Caterham workshop. He has been a real asset to the team there all these years and sorry to see him retire last week. I trust they will employ someone at the customer counter with the same knowledge, wisdom and calm that Andy brought!”

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Posted 2 years ago

Thank you for your positive feedback!

Posted 2 years ago

“It was the first time I have used Elite Garages and am very impressed with the service I received. The reception and workshop staff were extremely helpful in getting a new tyre fitted and my vehicle back on the road. Would highly recommend them, pricing was also competitive.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“Very matter of fact reception when I arrived in a very busy forecourt. But was happy with the information received and when dealing with my car, and a quick turn around was much appreciated.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Very happy with the service, and the polite and cheery way that greeted me on my first visit. The family, will without doubt return with our other cars. Well done and thank you.”

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Posted 2 years ago

Elite Garages is rated 4.8 based on 4,258 reviews