Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,264 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

Write Your review

Tell us how Elite Garages made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Due to an unfortunate tyre puncture on the M20 near Ashford, our recovery service from Green Flag arranged for the faulty tyre to be replaced at Elite Garages in Maidstone. Green Flag had communicated the request by e mail, but due to a very busy morning, Elite had not read the e mail and were not expecting us. However the staff were helpful and quickly arranged work schedules and accommodated the tyre replacement very quickly. The only issue was there was no choice of tyre manufacture available ,but a suitable tyre was sourced and fitted promptly”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Efficient service, good value, and very useful advice.”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Efficient and courteous service. Communication very good.”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Very friendly and helpful. Great value for money and easy to contact . Will be back when needed .”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Great service - well done all”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Re-gassed my air con quickly and efficiently with no fuss”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Quick and efficient service, replacing four tyres.”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“local and very happy to help with the problems even if it cant be that day they can book you in in a couple of days”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“On time and polite,overall effecient.”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Been using this garage for years and they are great. Friendly, professional service and reasonable prices. Definitely recommended 👍”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Friendly, great turnaround on service”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“We misunderstood our booking time, but they very kindly fitted us in anyway and then we’re happy to do the work within 24 hrs to get my car through the MoT. We have used them for four MOTs now. Very good.”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Replaced my tyre while I waited. Good customer service as usual.”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Fitted 3 tyres to a Defender. Super timely job”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Very friendly and helpful. Work done promptly. Competitively priced. Will definitely use again”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“Very friendly and very efficient! We are not from the area but had a slow puncture, as they dont' take bookings we simply rocked up! We were greeted by Ken who said it would take no more than 45 mins to sort out. We had a pint at the pub next door and picked up our motor after exactly 45mins! Great team and great work!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Elite Garages!

Posted 1 year ago

“Tyres weren't in stock but arrived quickly, and were fitted efficiently. My only slight comment is that the tyre pressures were set very high, so I always feel it's necessary to double-check pressures after having tyres fitted.”

Helpful Report

Posted 1 year ago

Thank you

Posted 1 year ago

“I recently had my brake discs and pads replaced again after 13 months,after explaining the problem I'd had they didn't charge me for the work(only cost of parts).I was told the brakes are ok but unfortunately after coming home from holiday 10 days later I only just managed to get back to the garage with smoke coming from the front wheels,on inspection I've been told they don't know of the cause but best take it to Perrys. Not too happy .”

Helpful Report

Posted 1 year ago

Hi. We're sorry to see your 2-star rating. Please email us at enquiries@elitegarages.co.uk with some further information including your vehicle registration so that we can look into this. Thank you.

Posted 1 year ago

“Fantastic in all areas..I will be go back again …”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Elite Garages! We are delighted to hear that you had such a fantastic experience in all areas. We truly appreciate your great review and are glad you want to come back again!

Posted 1 year ago

“Andy, the manager, makes his customer immediately feel at ease. He gives good considered advice and discusses the options available. The mechanics are friendly and efficient. Thank you Elite.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Elite Garages! We are so grateful for your loyalty - it means a lot to us. We will pass your lovely comments on to Andy and the team.

Posted 1 year ago

Elite Garages is rated 4.8 based on 4,264 reviews