Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,258 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,258 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service”

Helpful Report

(Shaftesbury, SP7 8AR) - Posted 2 years ago

Thank you!

Posted 2 years ago

“No offer of a receipt for the work done.”

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Posted 2 years ago

Hi, We're sorry to see your 3 star rating. Please email enquiries@elitegarages.co.uk with further information if you would like us to look into this for you. Thank you.

Posted 2 years ago

“Good service. And mot. Engine light has come back on but said to call back in if did so.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Having been dropped in it by another garage regarding my MOT .Elite Garage Soton Road , Salisbury were able to fit my car in for its MOT at less than a days notice on a Saturday morning . Efficient friendly and prompt service on the day , something that many other garages need to learn . I shall go back again . Thank you .”

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Posted 2 years ago

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Posted 2 years ago

“Superb and quick service as always. Highly recommend. Thanks 👍🏻”

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Posted 2 years ago

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Posted 2 years ago

“Ordered my tyres through black circles which I’ve done many times before, it asks what day and time you’d like them fitted which it gave me the option am or pm along with a day, I got an email through saying “First come first serve” so what was the point in choosing a day or time you chose it for me basically. The guy in the garage seemed like the most unenthusiastic person I’ve ever met border line rude. Tyre fitting was fine along with the tracking. After it was completed and I went to collect my keys I expected an invoice of some sort to say the work was completed which I got told the printer isn’t working so you can’t have one, so I asked it to be emailed to me and they said they can’t, I mean really it’s 2022 and you can’t email an invoice?, what was the point of taking my email then?. Then I had to wait longer for them to verify I paid which was done at the start and I had to wait again. Just a rough process, the only reason I chose this garage was because it was the closest time to get my tyres fitted but I can assure you I won’t be coming back as it was a pain in the backside. I think you need to change the first come first serve process, people have busy lives and I don’t want to be hanging around or not knowing when my car is going to be finished, and the invoice situation needs to be updated as well. It’s not hard to send an email is it?.”

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Posted 2 years ago

“The guys at Elite Garages in Maidstone have taken care of my Ford for the last two years. Very pleased with them.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Always Honest, good value and quick with repairs. Highly reliable”

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Posted 2 years ago

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Posted 2 years ago

“Many thanks to Elite Garages - Deal for changing the 2 front tyres and resetting the front tracking on my VW Golf on Tuesday Morning of 15 February. The service was excellent and was performed within the stated timeframe of two hours. Would be very happy to use them again. Richard H Local Resident”

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Posted 2 years ago

Thank you for your positive feedback John! Always happy to help.

Posted 2 years ago

“Very nice Staff and good service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“I have been using Elite Pulborough for about 8 years for service and mot. they have not let me down yet. i did use another local company but walked away un happy. The only question i have is when will they start to service electric cars? Service, value for money and don't carry out unnesary work. I recommended them to a freind and they now use them”

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Posted 2 years ago

Hi Adrian. Thank you for your lovely review and for recommending us to a friend! We are able to service electric vehicles, so please do get in touch if this is of interest to you! Thank you.

Posted 2 years ago

“Was very pleased with the service on my car. This is the second year I have used Elite and the standard hasn’t dropped, well done.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Excellent service, polite helpful staff and no long waiting times.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Efficient and helpful service. Reasonable prices compared to other local tyre suppliers. No waiting, just drove into vacant bay and tyre was replaced straight away though this has not always been my experience.”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Very polite, very helpful, kept us informed of what needed to be done, would go back.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Andy and the team never disappoint! Consistently good service over the years, friendly, knowledgeable and all at a fair price. Highly recommended!”

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Posted 2 years ago

Thank you for your lovely feedback! Always happy to help!

Posted 2 years ago

“Is very good service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Having started to leave for shift discovered I had a puncture. Attended garage for repair or replace. Damaged was irreparable so new tyre. Quick service and back on road to work thanks guys”

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Posted 2 years ago

Thank you!

Posted 2 years ago

Elite Garages is rated 4.8 based on 4,258 reviews