Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,252 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,252 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regret to report that although correct tyres fitted I can now see (after the rubber lube gunge has been wiped off) that each of my previously perfect very expensive rims has been damaged by the fitting machine or tyre lever. I have taken it to Porsche and their technician pointed this out to me prior to their work. I will call in with photographs as after a very long association with the Eastbourne depot I am very upset by this.”

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Posted 9 months ago

“Out standing service from Portsmouth and Mark will help you with anything we have used them for many years”

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Posted 9 months ago

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Posted 6 months ago

“Efficient and professional”

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Posted 9 months ago

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Posted 6 months ago

“Helpful, quick and professional service.”

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Posted 9 months ago

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Posted 6 months ago

“Helpful efficient friendly”

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Posted 9 months ago

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Posted 6 months ago

“Always a very good service”

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Posted 9 months ago

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Posted 6 months ago

“My second visit and I was very pleased with the service. good reception area to sit while I was waiting for my vehicle. Reasonable price-wise.”

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Posted 9 months ago

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Posted 6 months ago

“Work all done well and on time. Having diagnosed the problem, they phoned to confirm the price and then completed the work”

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Posted 9 months ago

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Posted 6 months ago

“All good, except parking onsite”

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Posted 9 months ago

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Posted 6 months ago

“I needed a tyre fixing and the chaps did it really quickly and really well. They were all very friendly and helpful.”

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Posted 9 months ago

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Posted 6 months ago

“Good service well happy thanks”

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Posted 9 months ago

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Posted 6 months ago

“Aways happy to help very good prices wouldn't use Anybody else”

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Posted 9 months ago

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Posted 6 months ago

“I had a emergency puncture repair done on a Saturday morning. When they were quite busy and shortly closing at lunchtime. Fitted me ,did a good job, cost reasonable. Another star if they accepted ladies have cars and provided a few magazines to read whilst waiting, other than magazines on car tyres!!!”

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Posted 9 months ago

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Posted 6 months ago

“Efficient and good service”

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Posted 9 months ago

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Posted 6 months ago

“The team was very efficient and friendly in sorting a flat tyre and an issue on my steering wheel. Really pleased with the service recieved and will use this garage again.”

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Posted 9 months ago

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Posted 6 months ago

“A great local garage. Always helpful, with even the smallest jobs. Always reliable and good value. Service and advice on tyres is excellent. Recommended.”

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Posted 9 months ago

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Posted 6 months ago

“I've used Elite twice now and both times they have been very professional and polite. Definitely will be using them again.”

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Posted 9 months ago

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Posted 6 months ago

“The online booking was easy, and MoT was performed at the price quoted and within the booked time slot in the middle of the day. It is good that we can now pay by card in this bit of the garage rather than the old system where previously we had to go to the filling staion shop. The staff could do with thinking on the possibility of signage to the parking further back, keeping the forecourt clearer, rather than assuming a customer would know of it, and in how they greet people - the look I got and grumpy attitude at book in did not incline me to feel my custom was in any way welcome. Things were slightly better at pick up, but still the idea that that they might be civil to someone handing over money seemed alien.”

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Posted 9 months ago

“Great customer service, really helpful completed the required work quickly and I’m very happy”

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Posted 9 months ago

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Posted 6 months ago

“Good job done, not too customer service oriented though, grumpy staff member on drop off and pick up…”

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Posted 9 months ago

Elite Garages is rated 4.8 based on 4,252 reviews