Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,258 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,258 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast and cheap.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“On arriving at the garage, I was greeted with ‘ we have no record of your order and then told they had 1 tyre and not 2. Eventually, my order was found. To be honest, I was not over impressed with the service. Either this was a fault of the garage or black circles. The garage was of the view it was black circles error with not informing them of my order. Can I be assured this will not happen again? Thank you.”

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Posted 3 years ago

“Helpful, speedy work and reasonably priced. All good.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“I had misremembered when my car's MOT ended and needed some work done to the suspension immediately. The manager suggested I leave my car at the garage and they would fit it in as soon as they could. He gave me an estimate of the cost of the work. The work was completed the following day as they had a cancellation and the cost was considerably less than the estimate. Amazing service.”

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Posted 3 years ago

Thank you for your positive feedback! Always happy to help.

Posted 3 years ago

“Did the MOT at the booked time in the advertised time, efficiently dealt with the failure. Would recommend.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Good work, completed in time as predicted. Good team Glen. Thanks for getting me back on the road.”

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Posted 3 years ago

Thank you for your positive feedback! Always happy to help!

Posted 3 years ago

“Good service...but expensive ! Compared to other places”

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Posted 3 years ago

Thank you

Posted 3 years ago

“Good service kind friendly and helpful”

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Posted 3 years ago

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Posted 3 years ago

“Very efficient and friendly service.”

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Posted 3 years ago

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Posted 3 years ago

“OK but could improve customer service.”

Helpful Report

Posted 3 years ago

Hi. We're sorry to see your 3 star review. We'd love to know what we could have improved on. Please email us at enquiries@elitegarages.co.uk with further information so that we can look into this for you. Thank you.

Posted 3 years ago

“Had James do my MOT this last week - he was great. gave me really good advice about maintenance I needed to do ...He's been working on my various cars at Elite Garages for years and I always have great trust in him”

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Posted 3 years ago

Thank you for your positive feedback! Always happy to help!

Posted 3 years ago

“Gotta love Andy and the team at Elite! Friendly, welcoming and always service with a smile and ready to help. Wouldn't go anywhere else. ☺”

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Posted 3 years ago

Thank you for your lovely feedback! Always happy to help!

Posted 3 years ago

“I always take my car to elite because they are the best . And secound to none. 110% the best”

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Posted 3 years ago

Thank you for your positive feedback! Always happy to help!

Posted 3 years ago

“Always very efficient. Have taken all my cars here, Citroen, Lexus and Bentley! Our kids also take their cars here confident that they'll get a fair and decent service”

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Posted 3 years ago

Thank you for your positive feedback! We really appreciate it. Thank you for being a loyal customer!

Posted 3 years ago

“Pleasant, helpful & friendly. Will use again.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Always excellent with my car but not so with my son's car, hence 4 stars I will continue to support my local garage, thank you”

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Posted 3 years ago

Thank you

Posted 3 years ago

“Really professional and speedy service”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“My MoT was east to book online, the guy on the desk was pleasant and polite and called me when the car was ready for collection. All very smooth and pleased to say that my car passed with flying colours!”

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Posted 3 years ago

Thank you for your positive feedback! Always happy to help!

Posted 3 years ago

“Always helpful and polite. Never had a problem with this service!”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Great local garage and very accomodating. As a woman that still doesn't know my number plate I totally trust Elite to be honest and trustworthy and thank them for their patience! My dog rates them too as there's often a treat waiting for him. We've been using them for over 10 years!”

Helpful Report

Posted 3 years ago

Thank you for your positive feedback! Always happy to help!

Posted 3 years ago

Elite Garages is rated 4.8 based on 4,258 reviews