Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,257 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,257 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, friendly staff, well located, and MOT done almost before we'd finished our coffee.”

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Posted 1 year ago

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Posted 1 year ago

“As always Gary & his team came up 100% once again as they always have done over the last seven years or so. Thank you once again for looking after my family making sure our car can take my son & wife to their destination and home again safe every day. Trust is everything. Thank you. XX”

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Posted 1 year ago

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Posted 1 year ago

“The staff were very nice and very helpful. They managed to do everything on my car quicker then I had expected which was a bonus! Prices were very reasonable. Would recommend to friends and family.”

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Posted 1 year ago

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Posted 1 year ago

“Absolutely disgusting service I took my car there for MOT and when I wen back to pick it up my dash cam was on the floor broken, my phone holder was on the pasager seat on top of my jacket with the gloue stuck to it so I had to bin that as well never ever go there if you like and respect your belongings!”

Helpful Report

Posted 1 year ago

Hi. We're sorry to see your 1-star review and were surprised as we had not been made aware of any issues before we read this review. Please email us at enquiries@elitegarages.co.uk so that we can look into this for you.

Posted 1 year ago

“Very good service, efficient and helpful.”

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Posted 1 year ago

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Posted 1 year ago

“Very efficient, thorough and trustworthy as always! My car had it’s MOT again this time it failed and I was without it for a bit as they were so busy. But still as busy as they were I had it all done and back to me a day earlier than expected. Which I don’t mind as I trust them and know it will be all safe to drive on return. Thank you all very much 😊. I do appreciate all you did.”

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Posted 1 year ago

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Posted 1 year ago

“Efficient service, in town, squeezed me in which was very helpful. Thank you.”

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Posted 1 year ago

Thank you for your positive review. If you have any feedback on what we could have done to improve your rating to 5 star, please let us know by emailing enquiries@elitegarages.co.uk. Thank you!

Posted 1 year ago

“Excellent service as always”

Helpful Report

Posted 1 year ago

Thank you Gasson for your 4 star rating of Elite Garages! We really appreciate your positive review. If you have any feedback on what we could have done to improve your rating to 5 star, please let us know by emailing enquiries@elitegarages.co.uk. Thank you!

Posted 1 year ago

“Yet again it's a year since my last visit for my annual silver service and Mot. Easy booking,mid morning call about renewing my spark plugs. Mid afternoon collection with a MOT advisory on rear tyre. Thus I quickly had, from stock, replaced. All round great service and price. Full communication for me is paramount on car Servicing and a big plus.”

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Posted 1 year ago

Thank you for your 4 star rating of Elite Garages! We are delighted to hear that we met all your expectations during your silver service and MOT. We're pleased that our easy booking system helped to make your experience hassle free.

Posted 1 year ago

“Excellent work”

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Posted 1 year ago

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Posted 1 year ago

“Went to elite garages southampton to change my 4 tyres. Got them all changed within an hour as they were busy which us totally fine, when I got handed the car I was in a bit of a rusg so I just left straight away but the next day noticed one of the alloys had a big new mark around the rim which was made during the process, so I am guessing either the tyre machine was not adjusted properly and hit the rim or lack of focus when changing that one. My alloys were full of kerb marks which and I plan to have them refurbished soon and that is why I have not formaly complaint but if I had brand new alloys and this happened I would have been fuming. Understand they work under pressure but some jobs have to be done slowly and carefully.”

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Posted 1 year ago

“Had not done and failed. The guys rather than trying to charge me for things not needed to past they tried the cheapest options 1st which worked...very friendly and honest service.A+++”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Took my car in for a MOT, it was a quick easy process with helpful staff.”

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Posted 1 year ago

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Posted 1 year ago

“I have used Elite for several years with great satisfaction. I had one problem this time. On booking, I requested that the wind down window control be fixed and a noise from beneath the car on starting the engine be investigated. Neither of these problems was fixed”

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Posted 1 year ago

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Posted 1 year ago

“Superb, professional and friendly staff. Great communication and quality workmanship.”

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Posted 1 year ago

Thank you so much for the 5 star rating! It is great to hear that you have experienced our professional and friendly staff and that the workmanship and communication was top quality!

Posted 1 year ago

“I have been using Elite for several years and have always found them friendly, efficient and above all absolutely trustworthy. I would not take my car anywhere else.”

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Posted 1 year ago

Thank you for your positive feedback and for being a loyal customer!

Posted 1 year ago

“Elite offer a friendly professional service and they’re competitive and honest regards anything that needs doing. Trust them and Matt is always really helpful booking my cars in.”

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Posted 1 year ago

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Posted 1 year ago

“I have always found that Elite have always been very helpful. I had my MIT done and also my brakes and tyres were checked ready for the winter months. Very polite and friendly.”

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Posted 1 year ago

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Posted 1 year ago

“Very good, very helpful,professional people”

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Posted 1 year ago

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Posted 1 year ago

“Polite, helpful and prompt!”

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Posted 1 year ago

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Posted 1 year ago

Elite Garages is rated 4.8 based on 4,257 reviews