Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,255 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,255 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

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“Very good will use again”

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Posted 2 years ago

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Posted 2 years ago

“I enquired about getting some new tyres as I was told they would need to bd changed sooner rather than later the young lady on the desk was very helpful booked me in for the next day. This job was completed fairly swiftly, no faults at all”

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Posted 2 years ago

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Posted 2 years ago

“The staff at Elite , Haywards Heath, are always very helpful , polite and efficient . I wouldn’t go anywhere else for tyres .”

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Posted 2 years ago

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Posted 2 years ago

“I recently had two cars serviced and Mot tested, my own and sons. Both sadly failed on first test. However the prompt contact and clear review for the reasons for the failures was quickly resolved within the working day and passes on both cars.”

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Posted 2 years ago

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

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Posted 2 years ago

“Had a MOT done very straightforward & easy to book.”

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Posted 2 years ago

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Posted 2 years ago

“Excellent as always Gary and his team are dependable, hard working and professional in all respects.”

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Posted 2 years ago

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Posted 2 years ago

“Very friendly and helpful. I have been going to them for quite a few years now.”

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Posted 2 years ago

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Posted 2 years ago

“Really polite and helpful. Always weary of garages as a female, but didn’t once feel I was being talked down to. Would use again.”

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Posted 2 years ago

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Posted 2 years ago

“Really helpful, friendly & efficient service by all, thank you.”

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Posted 2 years ago

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Posted 2 years ago

“Good service and accommodating. It is good we have Elite Garages here in Haywards Heath.”

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Posted 2 years ago

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Posted 2 years ago

“Very helpful service. Also very kind approach - nice to come across that.”

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Posted 2 years ago

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Posted 2 years ago

“I brought the car in at 8.30 for MOT and Service. At 2.30pm, the car had not been serviced and was still waiting. I was under the impression that bringing the car so early, it would be completed before lunch. I was told that another car had taken longer but at no point did someone call me to advise of this. The MOT was passed but with 2 advisories: 1.) front brake pads and 2.) front and rear bushes. 2 days later I took the car to a local garage to get serviced instead as I could not afford to take another day out to come to Canterbury. They replaced the brakes but on inspection of the bushes, they said there were very minor splits but they would not have written this up as an advisory. I was very disappointed overall with the lack of communication, inconvenience and extra cost I incurred having to pay the full MOT price without getting an MOT + Service package price.”

Helpful Report

Posted 2 years ago

Hi. We're sorry to see your 2-star review. Please email us at enquiries@elitegarages.co.uk if you would like us to look into this. Thank you.

Posted 2 years ago

“Booked Late, service is quick and accurate. Thenks.”

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Posted 2 years ago

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Posted 2 years ago

“Dave the manager is very knowledgeable and is a credit to your company first class service and advice at a competitive price. Always recommend your garage to friends and family”

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Posted 2 years ago

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Posted 2 years ago

“Excellent service provided by this garage in portsmouth.. will use them again in the future”

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Posted 2 years ago

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Posted 2 years ago

“Excellent service, well mannered staff, Put in for MOT 8.30 am Car ready to pick up one hour later”

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Posted 2 years ago

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Posted 2 years ago

“Friendly people, great customer skills and didn’t take long to fit one of my wheels on my car”

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Posted 2 years ago

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Posted 2 years ago

“Great service and really friendly staff. I needed a slow puncture repaired and although they were busy they got me back on the road in a short space of time. Would highly recommend as good value for money as well.”

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Posted 2 years ago

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Posted 2 years ago

“Friendly, professional staff. Used them for years.”

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Posted 2 years ago

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Posted 2 years ago

Elite Garages is rated 4.8 based on 4,255 reviews