Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,269 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an MOT at Elite Garages, it was booked in at 9.30 and by 11.30 I still hadnt received a call to say it had been done. I phoned and they said it was still on the ramp. Around 12 Noon I then got a call to tell me the car had failed, however, they were unable to find the fault!!! They suggested I take the car back to Hyundai, then said that it could be their machine so would test another car and get back to me. 15 minutes later they phoned to say that it was their machine and therefore my car had passed. When I collected the car I was given the paperwork with a failed MOT certificate and the pass certificate together with the paperwork to show the car had failed one of the tests. I asked for the paperwork to show that it had now passed this test and they said they couldnt give me that until the machine had been fixed. My annoyance with this whole scenario is why was a fail MOT put through the system when they were testing the machine on another car!!! I am not happy about that at all.”

Helpful Report

Posted 3 years ago

“Fixing of the tyre was very good. The politeness of the office staff was poor”

Helpful Report

Posted 3 years ago

“Initial help very fast but once they had the car up on ramps a lot of tea drinking went on which in my opinion delayed the procedure quite a long time. Good price though.”

Helpful Report

Posted 5 years ago

“Had 4 tyres fitted at Eastbourne branch. Waited a long time almost 2 hrs . staff were swearing at each other and winding each other up right in front of me not a pleasant place to wait for tyres”

Helpful Report

Posted 5 years ago

Really sorry to hear about your recent experience at our Eastbourne branch. Rest assured this is not the usual high standard that Elite pride ourselves in. I will be investigating this matter to ensure it does not happen again.

Posted 5 years ago

Elite Garages is rated 4.8 based on 4,269 reviews