Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,264 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

Write Your review

Tell us how Elite Garages made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been using this garage for more than ten years and they are always professional, friendly and quick. Definitely recommend”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback and for being a loyal customer over the years! Always happy to help.

Posted 2 years ago

“superb service”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“This is the first time I have used Elite Garages, and I won't be going back. It was very easy to book, which was great, but that it is. As a female I am always slightly intimidated by going to a garage, and this garage is an example of why. This is not a friendly family run business. I also think I've been charged for services which I thought were free. And they broke my glove box! As I picked it up in the dark I hadn't noticed the contents of my glove box was on the floor until the morning and that it was broken - and they hadn't said anything. I can't fix it myself, but there is no way I'm going back there to try and get it sorted. Thankfully it was only and MOT and not a full service, which I'll now need to find somewhere different to go.”

Helpful Report

Posted 2 years ago

Hi. We're sorry to read your review. Please email us at enquiries@elitegarages.co.uk with some further information so that we can look into this. Thank you.

Posted 2 years ago

“Always get MOT done here and any repairs needing done. Very friendly, professional and trustworthy. Now all the family use!”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“I would defiantly use Elite Garages Brighton again. They were professional, dealt with my tyre issue quickly and even managed to get my car into the garage that day. Excellent service!”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“The team were very helpful, great communication, great job and were interested in sorting my car. Thanks to Mick & Raymond for their help.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help!

Posted 2 years ago

“Good service and polite staff as always from Elite Garage in Shaftesbury.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Always use this garage . Very polite , helpful and will get the job done as quick as possible .”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Great service, pleasant staff. Situated in the town so you can wander around while some work is being done. I have had an MOT and back tyres fitted. Will continue to be a customer.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help.

Posted 2 years ago

“Always respectful and helpful when phoning or by face to face at the garage. Prices quoted are fair and reasonable and professionally undertaken. Always very happy to deal with this garage.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! Always happy to help.

Posted 2 years ago

“Very helpful and polite Good friendly service and would use again.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Excellent service, kept me updated with outcome of MOT and service. Prompt calls when booking in.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Friendly, efficient and helpful service!”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“I was very pleased with the service I received from Elite garages. They were able to fit in a service and MOT at short notice and both were completed promptly.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Took the car for an MOT. Elite Garages failed it due to side lights flashing at the rear with the hazard lights on. They advised that I contact an auto electrician as they could not work on the 'fault'. They supplied a number. The auto electrician looked for 10 minutes and then said there was absolutely nothing wrong with my car and that was what was supposed to happen and the car should not have failed - he called Elite to tell them this which they accepted. The auto electrician charged £20 for the callout and said Elite should pay this as it was their mistake. They refused. Customer lost. Shocking customer service.”

Helpful Report

Posted 2 years ago

We're sorry to see your 1-star review. Having spoken to our Head Office team, we understand that this has been dealt with directly with you. Apologies again for the inconvenience caused. If you would like to discuss this further, please email us at enquiries@elitegarages.co.uk. Thank you.

Posted 2 years ago

“Much appreciated speedy emergency help on way to Bournemouth w/e from Weymouth when fan belt started to shred and had to be replaced. Thanks!!!”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Really helpful service. Car was ready exactly when they said it would be.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Excellent service as always. I highly rate this garage in every way”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Very pleased with service & help they provided recently . Very reliable garage & they don't rip their customers off.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Professional and polite”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

Elite Garages is rated 4.8 based on 4,264 reviews