Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.84

4.8 Rating 4,264 Reviews

97 %

of reviewers recommend Elite Garages

Company Reviews

Metrics

Info

4.8

Based on 4,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages operate from 19 locations covering the whole of the south and south-east England. Recently the company celebrated 50 years in business.

We have grown as a family business, with 3 generations working together. From humble beginnings at a petrol station in High Wycombe, Elite Garages can proudly claim to be one of the leading fast fit retailers in the country and through it’s membership of Group Tyre represents in excess of 15% of the total tyres sold in the UK. With over 1 million tyres in stock across the group we pride ourselves on having excellent availability for all your tyre needs.

Elite is not owned in any way by any tyre manufacturer and therefore can offer the best unbiased, professional advice and bring value for money from top-leading brands all the way through to economy brands. We are able to meet all your tyre requirements including Run Flats, motorsport, track day, high performance, off-road, 4×4, budget winter and all season tyres. We have tyres to meet all needs, from a wheelbarrow to a Rolls Royce.

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

Write Your review

Tell us how Elite Garages made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Elite Garages 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“I turned up in the pouring rain with a puncture, and they were able to sort out a new tyre within an hour. Great service!”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“🤩 Absolutely brilliant - can highly recommend. Kind, helpful and professional team. 🤩”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“They provide an excellent, thorough and professional service from communication with customers to getting the job done well. They are the best!”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“My car is running smoothly after their premium service. Price are accessible and customer service is 5*”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“First class, service, friendly, helpful, professional at all times”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“My car had an MOT they started it promptly and was ready within the hour. Everyone was very friendly and helpful. Had no problems at all.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Great service. Cold, rainy morning and a puncture! Elite replaced my tyre and got me going in no time at all.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Always polite good helpful service”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Booked MOT online - worked perfectly. Very helpful & friendly.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“About 6 months and 1,000 miles ago the dealer I bought my car from advised I should keep an eye on my front tyres because of low tread. For second time, today, I have taken the car in to Elite to have new front tyres fitted. This was refused because tread depth was more than adequate on all wheels. What a difference and you can guess where I shall be going in future for servicing, etc.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback Brian! Always happy to help.

Posted 2 years ago

“Cannot fault them for the assistance they gave us storing our car over Christmas and fitting new tyre on first day of opening. All sounds good? Well unfortunately not quite all good as tyre pressure light still on when collected and told it would go off with use. It didn’t and we had to make another stop to increase the pressure in the tyre. A bit more care would have been appreciated to check the pressure!”

Helpful Report

Posted 2 years ago

Hi. We're sorry to see your 3-star rating. Please email us at enquiries@elitegarages.co.uk with some further information if you would like us to look into this. Thank you.

Posted 2 years ago

“Really pleased with the work you did. You were extremely good on communicating any work and options that were needed.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Excellent service, staff were friendly and efficient.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“The garage team were friendly and very efficient. The price they quoted me over the phone was the same as the price I paid, so very rare these days, always hidden extras. I would highly recommend them.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Very professional, tidy and quick. Well done gents.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Very helpful and reasonable. Will continue to use their services and recommend them :)”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“As always a very good service. Good communication and helpful”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“the Elite garage in Haywards Heath is excellent. I have recently, due to serious potholes in the road, visited the Garage twice. Each time they were brilliant and very quickly solved my problems. Also, the staff are very friendly. My wonderful Mini and I thank you very much. Geoffrey”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Very pleasant and helpful staff, work done quickly and efficiently”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

Elite Garages is rated 4.8 based on 4,264 reviews