Elite Audio Ltd Reviews

Name: Elite Audio Ltd
Address: Elite Audio, Unit 10, Comielaw Farm, Anstruther
Rating: 4.99

5.0 Rating 301 Reviews

100 %

of reviewers recommend Elite Audio Ltd

Company Reviews

Metrics

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5.0

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 464 7274

Email:

info@eliteaudiouk.com

Elite Audio Ltd 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After driving over five hours to audition the Eversolo DMP A8 Streamer, the question I might have asked myself was, "was it worth it?" And the answer is absolutely. Not only is the A8 an amazing piece of hifi, that does everything it says on the tin and more, the experience was greatly enhanced by Andrew and Martin at Elite Audio. Not only were they courteous and knowledgable they, Andrew especailly, were willing to put up with my strange choice of music during the 2 hours of audtioning, and even introducted me to a new selection of music too. I cannot praise the service, equipment and set up highly enough. If you are in the market for quality hifi, then you would be hard pressed to find a better hifi specialist than Elite Audio, and thank you again.”

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Posted 8 months ago

“Super-friendly, expert advice on a wide range of High-end audio equipment. The company is especiialy good at keeping customers up to date on the progress of your order. Very reassuring to be able to talk tmmediately with an expert without having to battle through telephone answering bots etc. Dealing with the company was real pleasure because of their attention to detail with all aspects of the ordering and delvery process.”

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Posted 9 months ago

“A great company to deal with. Everything from product recommendation to structuring a deal to fit your budget and delivery.”

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Posted 9 months ago

“No matter who I spoke to or emailed at Elite Audio, the team members were always friendly, knowledgeable, gave great information, made effective communications and answered my questions well. Nothing was too much trouble. Although they are the opposite end of the UK from me, I had every confidence in them and a lovely Lyngdorf TDAi3400 arrived safe and sound. I am really pleased with this new addition to my HiFi. I highly recommend Elite Audio.”

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Posted 9 months ago

“I first met Mark Cargill and his team at the 2024 Bristol Hifi show and was impressed by their warm welcome and enthusiastic approach to Hifi. Two months later, I was ready to make my first tentative steps into the world of music streaming, and Mark was very helpful in putting my mind at rest about integrating a streamer into my vintage system. I subsequently ordered the Eversolo A8 streamer (arrived the next day), and am very pleased with the product as well as the fantastic service provided by Mark and the team at Elite Audio. I highly recommend Elite Audio for their quality of service. Stuart Currie Southampton.”

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Posted 9 months ago

“Very pleased with Elite Audio.Very helpful and speedy delivery of the Luxman sacd player I bought. Would definitely recommend.”

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Posted 9 months ago

“It was a pleasure dealing with the elite team.. they have a great range of products and also have a very cool trial option if you’re undecided between two similar otems. I’ll be back for more!”

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Posted 9 months ago

“Excellent service and products from Elite Highly recommended Hope to deal with Elite again”

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Posted 9 months ago

“What can I say? It was all very straightforward. The Eversolo DMP A8 arrived promptly and in good condition. I am very happy with it and from personal experience I can say that it is definitely two steps up from the A6 - even the Master Edition version. Using it as both a streamer, DAC and a pre-amp into a Class D power amp so it is good value for money.”

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Posted 9 months ago

“The professionalism, knowledge, and willingness to go the extra mile impressed me tremendously with the team at Elite Audio. Personal thanks to Andrew Forsyth for taking the time out of his hectic schedule at the Bristol HiFi Show to fit a Hana ML cartridge to my turntable! The improvement in sound to my whole system has been exponential thanks to the recommendations from the Elite Audio team.”

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Posted 11 months ago

“Wow! From a vast range of Products to choose from on the Companies Website to an extremely knowledgeable team who are PASSIONATE about the Hi-fi who are Not Pushy in any way and so so helpful too Andrew, Barry etc and the Man himself, Martyn who deals with the Logistics and Amazing Packaging too ( Do you want to do my Christmas 🎁 presents...haha🤔🤗.) To the Use of Great Couriers and one's Purchase being delivered! You can make a Purchase knowing that : If it's Not for you and doesn't meet your expectations - you can return for a Full Refund within the 14 day period! All- in - all a Brilliant Company to Deal with😁👍 A Big Thank you to All @ Elite Audio🤗”

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Posted 11 months ago

“Exemplary service from Elite Audio. Purchased an Eversolo DMP-A8 on recommendation from Mark which has surpassed all my expectations. I had three streamers in mind and after discussing my system with Mark and also meeting with him and his team at the Bristol HiFi show we settled on the A8. Good old honesty and customer service is hard to find these days, it’s very apparent that is the ethos at Elite Audio. Many thanks!”

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Posted 11 months ago

“Bought some Musical Fidelity stuff from Elite Audio UK and although not in stock at the time of ordering they send their demo unit out for me to try whilst I waited on my new unit to arrive. After my new unit arrived I didn’t take to it and they agreed to collect and refund or exchange without hesitation. Subsequently I found alternative products I wanted and they sourced these for me, offered a terrific deal and I could not be happier. Andrew, Mark and Martyn have kept me informed and answered every email promptly and professionally. The level of customer service from these guys is second to none and I would seriously urge anyone looking for hi fi equipment to check Elite Audio UK. You will not be disappointed.”

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Posted 1 year ago

“There was a small issue with a pre-owned item I bought but Andrew dealt with it quickly and fairly. Otherwise item was exactly as described. I would have no hesitation in buying from them again.”

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Posted 1 year ago

“I’m a music fan not an audio obsessive. I upgrade only once in 20 years but when I do, I want to hear the music not the sound system. Several years ago I stumbled across the team at Elite. I’m hardly on their doorstep. I’m in Hertfordshire and they are in Fife! But no matter. From the off they seemed to understand my priorities and my budget. I’ve bought a no of separates from them over several years. I could not be happier with their knowledge, friendliness and their prices are competitive too. I run my own small business. It’s tough competing but good service always wins through. Highly recommended”

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Posted 1 year ago

“Wow, what a team at elite audio I’m returning customer and having watched one of the videos I was so impressed I bought one of the products kept me. Informed. Communication was superb. The product arrived via DPD and the service was stunning. Nothing short of brilliant, especially at this busy time of year Christmas, thank you guys, you are simply the best as the song goes”

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Posted 1 year ago

“Excellent communication and provision of additional photos and information. Regular updates regards the prompt delivery and item arrived in good condition and as described.”

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Posted 1 year ago

“I have been buying from Elite Audio for several years now, so writing this review is long overdue. I've always had an excellent experience throughout the entire purchasing journey. Be that through receiving impartial advice, interesting recommendations or competitive deals. Plus, coupled with speedy and reliable deliveries, and sensible after-sales care, well you are onto a winner using them. No doubt I'll buy again when budget permits.”

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Posted 1 year ago

“We were looked after extremely well by Andrew who is friendly, enthusiastic, and very knowledgeable. We came to the showroom with very little audio experience and a 1970s turntable inherited from a great-grandparent. Andrew checked the turntable over, introduced us to the audio world, and helped to find an audio set-up suited to our needs and budget. Could not recommend Elite Audio more highly. Thank you very much.”

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Posted 1 year ago

“Due To Marks Premium customer ethics, I have been able to Upgrade my speakers (Verity Otellos a Beautiful beguiling engaging musical tour de force- I would encourage anyone looking at speakers to consider Verity- a lifetime purchase!! ) Special mention to Barry who hand delivered and unpacked ,Otellos, packed up my trade in and setup. An absolute Gent and credit to Elite. Suffice to say they aren't called Elite for Nothing !!! Thank You.”

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Posted 1 year ago

Elite Audio Ltd is rated 5.0 based on 301 reviews