Elite Audio Ltd Reviews

Name: Elite Audio Ltd
Address: Elite Audio, Unit 10, Comielaw Farm, Anstruther
Rating: 4.99

5.0 Rating 301 Reviews

100 %

of reviewers recommend Elite Audio Ltd

Company Reviews

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5.0

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 464 7274

Email:

info@eliteaudiouk.com

Elite Audio Ltd 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and a none-salesy approach, which is refreshing. Highly recommended.”

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Posted 1 year ago

“Two things: the product I bought (an AudioZen Embrace Integrated Amplifier) and Elite Audio's performance were both superb. The amplifier was to replace a failed 25 year-old unit. Coupled with reasonable speakers, the old one had never sounded that good, which I assumed was more or less entirely down to the speakers - Sonus Faber Grand Piano Home - not being up to snuff. EA talked it through with me at length, and suggested that there should be a significant improvement. My response: maybe, but I might as well invest the money and try. It turned out that the result was vastly better than I expected - improved bass but particularly treble, and with a feeling that the amp was fully in control. It's easy to listen too whereas it used to be tiring. This is maybe the fifth or sixth time I've bought from Elite Audio. On each occasion, before and after sale, apart from being unfailingly supportive and enthusiastic, they are completely professional. The advice is always good, they're conscious of budget issues, and everything to do with the delivery is fast. And the prices are often mega-attractive (on this occasion, the AudioZen Embrace was second-hand, in perfect condition and practically unused - and at a serious reduction on the price new). TBH, I'm not sure how the company does it... Thanks, Andrew.”

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Posted 1 year ago

“Here are my thoughts about Elite Audio Ltd well it’s always been a positive experience for my enquiry stage to visit for demo to purchase of component to after care 5 star service, this level is managed from top down Mark and his team of HIFI experts are always there for advice and set up demo of products now if you have never visited the store in an amazing part of the world such a great location for the store it is alway a good visit and you’ll be met by smiley face and a tea or coffee”

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Posted 1 year ago

“These guys are awesome! I bought a headphone amp - it arrived the very next day, in perfect condition. On top of that, the team is super friendly and nice to deal with! I would always buy from them again!!”

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Posted 1 year ago

“I live the opposite end of the country down south and used them a few years back first when I was looking for streaming kit as I saw online an item that interested me. I really had no idea what I needed or how it all worked. I received exceptional advice and got a great deal. I’ve been back for all my hifi needs ever since and more recently for analogue kit . These guys always go out of their way to make sure you are happy and when things are not quite right for you, they go above and beyond to make it right. I Highly recommend Elite Audio an easy 5 plus out of 5 !”

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Posted 1 year ago

“Recently purchased a pre-owned amplifier. Andrew (Elite Audio) has been very helpful. The condition of the amplifier is as described and the price is indeed good. Would buy again from Elite Audio. K H Chan”

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Posted 1 year ago

“I bought eversolo dmp a6master spoke to Andrew who was very helpful. Nice to have someone at the end of the phone instead of website only very genuine proper audio people would definitely use again”

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Posted 1 year ago

“I watch a lot of YouTube videos regarding hifi and a few times I posted my problem with having different DACs but never hearing any difference even with some costing many hundreds of pounds. After many posts, Mark at Elite Audio contacted me with advice and a solution using an Ethernet filter to block out the background noise associated with digital signals. Mark even posted out a loan filter and a 7 port Ethernet splitter plus the cables at no cost to me and it worked amazingly with the sound exploding in clarity and a very wide soundstage, bass very tight and precise and the vocals coming right at you with the sound enveloping you. I was totally gobsmacked. I can now hook up all my Ethernet equipment hard wired which is so much better than Wi-Fi. Can't thank them enough for the perfect solution.”

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Posted 1 year ago

“I've dealt with Elite Audio for a number of years now and although I have to deal with them from hundreds of miles away, they are great people to deal with. They are very responsive to email, know their stuff and the 30 day trial helps if there are any doubts about equipment. Pricing is competitive and trade in easy if needed. Thank you.”

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Posted 1 year ago

“Grea price on a used DirectStream DAC, very happy.”

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Posted 1 year ago

“I believe that the advice given by the sales team has been great and I have made my purchases and upgrades on this advice. I like to rely on a single company generally for this service. But I have to admit that the last purchase, the after service was I hate to say sloppy, with the remote issue being a thing and still is.”

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Posted 1 year ago

Hi Graham I wanted to check you had received the correct remote now? The remotes are so similar that we put the wrong one in the box. I know Martyn had tried to contact you and I believe you now have the correct remote? Kind regards Mark

Posted 1 year ago

“I hadn’t had any previous dealings with Elite Audio Ltd But I noticed a sale item, that was perfect for my home/office system. Shipping was lightning fast and the item was in perfect condition. I’m very impressed with their service and good humour. Highly recommended.”

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Posted 1 year ago

“My latest purchase from Elite Audio (there have been quite a few, which says a lot!) was recommended as 'a great opportunity'). This was Paradigm Founder 120H Speakers, which needed to overcome a less than ideal room. Also living room, small, square, positioned close to a wall. These speakers are pretty exceptional, packed with technology, importantly in my situation active bass with room correction from 300 hz down. Imaging and soundstage are incredible and they are drop dead gorgeous to look at. Within a very short space of time they were professionally installed by Andrew, ARC software included. As usual, great product (real bang per buck), impeccable customer service, generous trade-in for the old speakers. Yes, Mark indeed 'a great opportunity'........again!”

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Posted 1 year ago

“I have been dealing with Elite Audio for last couple of years now and every time has been a plesure, getting some fantastic deals to suit my budget and getting what I really wanted.”

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Posted 1 year ago

“Elite audio smashed it out the bag again, very happy with new purchases, and really can’t stop listening to music on the Audio Physic Codex new speakers. A pleasure to do business with them and defo again in near future.”

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Posted 1 year ago

“Very friendly, extremely helpful and highly professional. Every time I have approached the guys at elite audio they have bent over backwards to help.I would ( and have done !) Recommend elite audio to anyone looking for great service and advice.”

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Posted 1 year ago

“Top-class people at Elite Audio. They source superb products and stand by them. I have bought two classic Preloved amplifiers and they are loved by me now.”

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Posted 1 year ago

“I have dealt with Elite Audio for many years. It is refreshing to deal with a company that continues to provide such a consistent high level of service and always provides good advice . Recent purchases were Innuos streamer and Gato amplifier. Both delivered quickly and exactly as described. They are always the HiFi retailer I looked to first for any purchases.”

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Posted 2 years ago

“Excellent service from Elite. Very good after sales service Super part exchange deals Excellent Web-site”

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Posted 2 years ago

“Music is more than a pastime for me and listening through the best equipment possible is a joy to behold. Over the years I have purchased from many dealers on the upgrade trail usually with satisfaction. Elite Audio surpass them all. Great brands, service & after sales plus the fairest part exchange deals around. I thoroughly recommend!”

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Posted 2 years ago

Elite Audio Ltd is rated 5.0 based on 301 reviews