Name: Elite Audio Ltd
Address: Elite Audio, Unit 10, Comielaw Farm, Anstruther
Rating: 4.99

“I began evaluating HiFi upgrade options several months before I first spoke with Elite Audio, doing lots of on-line research and reading, and also visited several high end audio dealers. One thing I learned quickly was 'who I bought from' was going to be every bit as important as what equipment I ended up selecting - I had a budget that meant there were no bad choices, but selecting components that fitted with each other, fitted with the way we like to enjoy music and worked well in our house and visually enhanced the room (not a dedicated listening room) was not a trivial exercise! With this in mind it was initially alarming when I found out that one of the components I thought could be the corner stone of the upgrade only had one dealer in the UK, based 400 miles away in Scotland! When I first called them, I had low expectations - I just didn't see how the distance could work, but I can honestly say that first call was probably that most helpful I'd had. The person I spoke to listened to what I was trying to achieve and engaged constructively with thoughtful questions, without once 'steering' me. There were several follow up emails and calls working through my many questions, not always with the same person, and each time I came away more convinced. At the end of all this I'd landed on an Streamer/DAC/AMP, a pair of speakers plus cables, power supply etc. and was ready to bite the bullet and undertake the 800 mile round trip to conclude the deal - but It was then that the team at Elite Audio convinced me that wasn't necessary, and we could make this come together remotely! Long story short, this is exactly what we did - with a 60 day no quibble return option and clear understanding of how they'd support me during set up and configuration I committed to the purchase - but slightly holding my breath! Suffice it to say I'm thrilled - the system I've bought is simply awesome and getting better as it burns in, and the support from Elite Audio has been everything they promised and more. Thanks Guys.”

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Posted 1 week ago

“Purchased quite a few HiFi items over the years from EliteAudio and love them. Always willing to go the extra mile, after sales support is epic and wouldn't shop elsewhere Great service and highly recommend company”

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Posted 1 month ago

“This was my third purchase from elite audio over years I had asked for a recommendation for a cd player within my budget as I had before with other sources Once again they had done me proud with the Electrocompaniet mkv cd player recommendation I was happy and impressed with the player Thanks for the excellent service”

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Posted 2 months ago

“I have just dealt with Elite Audio for the first time this last couple of weeks and I can say without any hesitation that this will not be the last time I buy from them. The whole team have been an absolute pleasure to deal with throughout the whole process. Mark’s knowledge and honest advice right from the outset put me at ease even though I am dealing with him from a distance. Once a decision was made the process of placing the order right through delivery was as smooth as you will ever get. I got regular updates about the item coming into stock and then being quickly despatched out to me via courier. What a fabulous service and a brilliant team they have. Thanks to Mark, Barry, Martyn and Cathy. If you are considering purchasing any HiFi equipment please give them a call first. I would wholeheartedly recommend Mark and his team. First class service.”

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Posted 3 months ago

“Remember the old Carlsberg advert, if Carlsberg did....? Well if they did top end hifi it would be Elite Audio! This is not some High St store, they take a bit of finding, but pick a nice day to go and not only do you end up in a HiFi sweetie shop where you will genuinely start to drool when you walk through the door, you have a chance to visit a beautiful (and often ignored) part of Scotland. Inside, Mark, Barry and the rest of the team will offer you a warm welcome, give you genuine intelligent advice and be ready with a cloth to wipe up the slathers (for non-Scots, that's drips) from your mouth when you see everything on display. They will look after you and do everything they can to ensure you get the bit of kit that suits your tastes, requirements and budget, they certainly have for me. A REAL store, with REAL people, HIGHLY recommended.”

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Posted 4 months ago

“Well what can I say? Absolutely First Class Company to deal with. I have had the great pleasure of purchasing 4 Expensive ( ......my Bank Manager is on Tranquillisers, joke ) pieces of Hi-fi products from them......all blind - just seeing them on their Website. Then upon phoning and speaking for more information, products details, quality,performances , sounds etc I made my decisions. All the Information given was : Clear, concise and totally unbiased- no pushy selling in the least! You rarely find Companies with such an Overall Professionalism . The First 3 products have worked seamlessly in my System ( major upgrades ) but, as ever been a Hi-fi enthusiast like many others...... appreciate the 'finer things in life ' and would like more! So, I was on the lookout for some more Speakers that would not only enhance my current Hi-fi system but, also not break the Bank! Mark ( CEO ) steps in and tells me about these Audio Solutions Speakers. I was intrigued and after viewing their Website.....I decided to choose a Speaker ( can configure to one's Own Specifications and finish too.....amazing ! ) So, with Mark's help I made my final choices. Please note: I purchased on the strength of Mark's comments and recommendations! I had a wait of over 2 months as all ' made to order ' . It was arranged by mutual agreement to have them personally delivered , installed at my residence and my old trust worthy Speakers (10 years young ) taken back to their HQ ( it was a Trade in ) The Service Overall was and has been nothing but - "First Class!" I totally Recommend anyone interested in purchasing Hi-fi to check this Super Duper Company from Scotland post-haste!! As Tina Turner once famously sang : " Simply the Best ! "”

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Posted 5 months ago

“What a pleasure it was going to Eliteaudio for my recent two purchases consisting of a streamer and a cartridge for my turntable and installing it for me. On my first visit I met Mark who made me feel very welcome on my arrival with my trade in which may I add I got a fantastic price on, and before leaving offered me back to the store anytime for a coffee and to listen to some music on there amazing range of products. On my second visit I met Barry who also made me feel welcome he installed the cartridge on my turntable for me as I wasn't confident in installing myself as I wanted the best from the cartridge and on my return home it sounded perfect. Thank you to Mark, Barry and the Eliteaudio team, I look forward to returning to the store for some coffee and good music in the future. Many thanks Dave.”

Elite Audio Ltd 5 star review on 27th August 2024

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Posted 5 months ago

“Elite Audio offer Oustanding service! Everyone I dealt with terrfic.Just terrific.West Dorset is a fair distance away but ,phone conversations, and emails were promptly answered.How Cathy put up with me, God knows....Big Thanks To ALL, William”

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Posted 6 months ago

“The moment I contacted Elite Audio, I had the feeling that I was going to get service and attention. Mark Cargill arranged to come through to discuss my concerns for an intended upgrade to my speakers and possible new cartridge for my record deck. After a listen in my living room to the narrow soundstage from the previous speakers with concern to room size etc, he had no hesitation in reccomending a speaker from the Paradigm range which he assured me would make a huge difference in sound /depth with new inter connecting cables and an upgrade to an MC cartridge for the record deck. Mark even emailed me from the Munich HiFi Exhitition to apologise for a customs hold-up and arranged a delivery date. Barry Duff deivered and patiently set up the speakers, connecting new inerconnecting speaker cable and the new Cartridge. I have now been enjoying the Paradigm 100s for nearly six weeks and the difference in soundstage & depth is certainly stunning. Elite Audio sorted out my system problem and are to be reccomended for their knowledge and expertise in their field. They deserve their 5 stars.”

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Posted 6 months ago

“I was seeking to upgrade my speakers and contacted Elite Audio via their online trade-in request form. Mark Cargill was quick in responding to my trade-in enquiry and, following a brief telephone conversation, I arranged to audition 3 sets of speakers at their showroom in Fife. Upon arrival, I was greeted with a warm welcome and shown to a listening room where Mark asked some questions about my current hifi setup. Mark then proceeded to show me the first set of speakers and how to operate the hifi system in the listening room. Mark explained there were no time constraints, that I could play music as loud as I liked and to let him know when I was ready to audition the next set of speakers. Mark then left the room and I began listening to the speakers. Once I had listened to all 3 sets of speakers, I was keen to listen to the first set again. Mark insisted this wasn’t too much trouble and both he and one of his team moved the heavy speakers in and out of the listening room. I then made my decision and Mark offered me a great deal to upgrade my current speakers. I was unable to fit the large boxes in my car; however, Mark offered to deliver the speakers the next day free of charge. The following morning, one of the Elite Audio team delivered my new speakers and even placed the boxes in the room they were to be sited. They also offered to unbox them and set them up for me; however, I opted to do this myself. Overall, Mark was friendly, enthusiastic, knowledgeable, and gave me a great deal. Mark and his team went over and above what I expected, and have experienced at other hifi dealers. Highly recommended and I will definitely be using Elite Audio for my future hifi needs.”

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Posted 7 months ago

“Review: Revival Atalante 3 Speakers When the Rega Aya speakers were released in October ‘23, I eagerly purchased a pair. While they’re undeniably excellent, they just didn’t quite hit the mark for me. I’ve been following Elite Audio on YouTube for about a year now. Mark’s reviews are both entertaining and informative, and he’s been raving about Revival speakers the entire time. Intrigued, I decided to reach out to Mark, who quickly convinced me to try the Atalante 3s. My listening room is fairly small (3m x 3m), so I was initially concerned that these speakers might overwhelm the space. How wrong I was! For the price, I feel like I’ve practically stolen these speakers and stands. The Atalante 3s combine exceptional sound quality with a beautifully crafted design. They deliver a truly immersive listening experience, characterised by rich, full-bodied sound across all frequencies. The bass is deep and powerful without being overwhelming, providing a solid foundation for any genre of music. The mids are clear and detailed, allowing vocals and instruments to shine with natural warmth. The highs are crisp and precise, adding a layer of brilliance to the overall soundstage. The stereo imaging is also excellent, creating a wide and realistic soundscape that truly brings music to life. In terms of build quality, the Atalante 3 speakers are a work of art. The craftsmanship is evident in every detail, from the premium materials used to the elegant finish. They not only sound great but also add a touch of sophistication to any room. Overall, the Revival Atalante 3 speakers are an exceptional choice for anyone seeking high-fidelity audio performance. They offer a perfect blend of superior sound quality, aesthetic appeal, and robust build, making them a worthy investment and an incredible value for money. Please note I have only had these speakers for three days, so this is how they sound straight out of the box. Can they possibly sound even better after they have been burned in? I guess only time will tell. The only other thing to say is that I would give both the Atalante 3s and Elite Audio 5 stars. I will definitely be purchasing more from Elite Audio, and if you don’t follow them on YouTube, I highly recommend you rectify that immediately.”

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Posted 7 months ago

“I part exchanged an Eversolo A6 for an A8. Elite gave me a fair part exchange price and the entire process was absolutely top class including timely communication and customer service. I have seen a lot of their utube videos and they are genuinely excellent people who maintain top class customer service and advice. Pleasure to deal with Elite.”

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Posted 7 months ago

“Elite LTD Mark and all team Excellent Top Services Recommendations and Ultimate Experience Cant fail in Choosing there Advice in Directing onto the very best in Hi Fi Purchasing Highly recommend and I return again and again My System has become Stunningly Awsome Massive Thanks”

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Posted 8 months ago

“Friendly survive from reception to shop floor. Would easily recommend.”

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Posted 8 months ago

“Great people to deal with.”

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Posted 8 months ago

“Elite Audio Ltd is my new go to dealer, even that they are at the other end of the country. Excellent service and turnaround . Living in Southampton! Thanks again.”

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Posted 8 months ago

“Very friendly guys, always eager to help and respond promptly. Shipping is fast and secure.”

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Posted 8 months ago

“Great company they really believe in personal care with top quality products, excellent service.”

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Posted 8 months ago

“I've worked in the HiFi Trade as a distributor and as a retailer and can say that Elite Audios approach to selling HiFi and its Customer Service ethos is exceptional and unique. They work harder than any other retailer l know of, both in the services they offer and the brands they stock. I have simply never been listened to and taken care of in such a complete manner as by this Shop and can't recommend them highly enough. Jonathan.”

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Posted 8 months ago

“Bought an Aurender N100 via a promotional email sent to me by elite Audio. This was a special offer for their subscribers. The item price was significantly lower than I had seen elsewhere, so after a short phone call to Elite Audio I bought the tiem. The item arrived within two days, well packaged and via a reputable courier. The item was exactly as described and in mint condition. This is the second high value item I have bought from this company, and i wouldn't hesitate to recommend them for value and service.”

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Posted 8 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Elite Audio Ltd Reviews