ElevateOM Reviews

Name: ElevateOM
Rating: 4.67

4.7 Rating 1,270 Reviews

94 %

of reviewers recommend ElevateOM

Company Reviews

Metrics

Info

4.7

Based on 1,270 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 69 06 009

Location:

Court Hall, Trowbridge, Wiltshire, United Kingdom
BA14 8AR

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ElevateOM 5 star review on 24th November 2023

Doris Okundaye

ElevateOM 5 star review on 17th February 2022

Peter Alan Bodnar

ElevateOM 5 star review on 7th February 2022

Andrew Korn

Anonymous

Anonymous // 01/01/2019

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“Very professional , friendly and understanding.”

Helpful Report

Posted 3 years ago

“This is the second time I have had ElevateOM create a website for my business and having worked closely with Sally Villar and Anuj as a team I would highly recommend them. As with all new designs there will be hiccups, these were overcome very quickly. HIGHLY RECOMMENDED.”

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Posted 3 years ago

“The people from this team are very professional, they answer to your questions, quick and on time. Lovely to work with them”

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Posted 3 years ago

“Christine & Sanchit are experts in their work. They are working hard to establish a charming website for us. We are happy with the draft design so far. Mr Darren Earney has been very helpful & cooperative and he knows how to make his customers happy and retained.”

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Posted 3 years ago

“Had a query with a webpage. The response from customer support was very quick and professional, with the issue being corrected in no time at all. You can’t get better than that. Many thanks once again.”

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Posted 3 years ago

“Website went down but was fixed and back up within the hour. Gianni was very good as she was contactable straight away, sent me an email to highlight her actions and then another to confirm when it was fixed (within the hour). Excellent service.”

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Posted 3 years ago

“Sally Villar, the client services executive and Abdul, head of web development have been outstanding for me.”

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Posted 3 years ago

“Always a pleasure working with Nilanjay - his support and advice is exceptional and he understands the needs of our business.”

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Posted 3 years ago

“With no experience of website development,I found this company on Google, and from my first conversation to the present, all communications have guided me through the process with personal attention, high expertise, professional ethic, advice and knowledge. Highly recommended.”

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Posted 3 years ago

“Fantastic customer support and the website development process was extremely efficient and professional. I was more than happy with the service throughout the project. 5 star.”

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Posted 3 years ago

“Excellent team and service. They are always ready to help and provide responses promptly. I am glad I chose ElevateOM for our website. They are very reliable!”

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Posted 3 years ago

“Really happy with the service I got from Sally and Dennis , even though its been difficult for them (due to work commitments) to get in touch with me they really have helped all along the web building process and I'm really happy with what they have done ,”

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Posted 3 years ago

“The team at ElevateOM Ltd deserve a huge praise for their hard work and very quick service. They answer all enquiries efficiently and have assisted us with our website needs, I would highly recommend.”

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Posted 3 years ago

“Such a great experience so far working with ElevateOM. Friendly, responsive and professional. Home page and logo created swiftly. Very happy so far and looking forward to seeing our finished site!”

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Posted 3 years ago

“Earnest, knowledgeable, yet very professional and innovative, special commendations for Mr. Christian Parrot who like myself avoid professional knowledge being bombarded with high sounding professional phraseology, this actually clinched the business deal, establishing the rapport matters!”

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Posted 3 years ago

“Amazing experience working with this company they were responsive, respectful and professional, always available to discuss any issues and built me an amazing website for my new business. Good value for money would definitely use them again. Thabkyou Anupama and Maria you did a great job and I am looking forward to working with the ElevateOMs team throughout my online presence.”

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Posted 3 years ago

“This has helped me a lot , I am very impressed and I will suggest it to others Thank you to, Dennis and Sally They helped me a lot”

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Posted 3 years ago

“Best team to work with especially the lovely Sally.”

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Posted 3 years ago

“really helpful and done in good time.always willing to help.”

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Posted 3 years ago

“SUCH A TERRIBLE AND STRESSFUL EXPERIENCE WITH THIS COMPANY. AVOID LIKE THE PLAGUE All I can say is wow. My experience with ElevateOM has been completely unbelievable and I mean that in the worst possible way. I have paid ElevateOM exactly £4,566 to date for a fully functional website and app which they have yet to deliver even though the project started in August 2020. They also expect me to pay another £1,350 when this laughable experience finishes. Please avoid this company like the plague! You will only ever hear from them when it is time to collect payment for the deposit and the second payment to move on to the development stage (you will also hear from them when they make contact to offer you the add-ons such as the content writing service) . You will receive little to no communication from them after that point. This company will use their salesmen and women to offer you the world, yet they will deliver peanuts. ElevateOM cares only about the money, they do not care about customer satisfaction or building a healthy reputation. My project is probably one of the larger sums of money they have been able to get hold of and they are not letting go without a fight, even though they have not been able to show me any updates since the homepage, login and the bare minimum/skeleton of a site. There has also been no mention at all of the app I was quoted for. All of this and yet the company insists they have delivered what I asked for. This company needs to be held accountable for their actions and work. They answer to no one except their Del Boy of a senior manager, which is why they operate in this shoddy way. Once they start on your project, they will not let go of the funds you have paid. They will dance around the issue and bully you into continuing to work with them, even when the trust and communication has completely broken down. I am in complete disbelief as to how and why the company operates in this way - I am undoubtedly facing a long and hard battle to get my money back. Please save yourselves the sleepless nights and stress by finding another company or Web developer to build your site. I made a deal with the devil the day I decided to allow ElevateOM to work on my project. The senior manager is the worst, as he is so far removed from the projects and yet thinks he is an expert on them (he also handles the complaints, so you really have no way of escalating your case if you are not happy). I will update this review as this really has only just begun. I finally became fed up of waiting for updates and asked to cancel the project after 7 months. I think 7 months is long enough to be able to deliver some sort of tangible results. This has been a complete nightmare and I wouldn't wish this on anyone. ElevateOM is a complete shambles and they are extremely dishonest. Update: I have just noticed a review below from someone named 'Samuel' and his review is eerily similar to mine. It seems as though this company has a history of doing this. Samuel's review was written it February of this year, it still would have been too late for me at that point. SAVE YOURSELF AND RUN AWAY FROM ElevateOM ! Update 12th July..,, After running around in circles with this company for over a year, we are still no closer to finishing and I have just been told that the project manager I have worked with from the start has been pulled from my project (no reason given as to why). The company keeps asking for details I have already provided them with, and it seems like my project is on the scrap heap. I really regret working with this company. UPDATE 26/07/2021 I am now seeking legal advice on this matter and will be reporting this company to Trading Standards. They should not be allowed to carry out such shoddy work and take people's hard earned money in this way. Daylight robbery! I would have been better off sourcing my own developer in India and cutting out the middlemen (ElevateOM) because that's all they are - really expensive middlemen. To make matters worse, ElevateOM recently asked me to provide content for the site, even though I purchased a content writing service from THEM months ago and had already sent them the final version. This is where we are a year after starting the project - a disgrace really. ElevateOM say they are almost complete, but the project started A YEAR AGO. Why are they still needing approval and confirmation after an entire year???????? What have they been doing for all this time? I emailed ElevateOM on Friday (30th July 2021) and again today (3rd August) and still no reply. Update 06/08/21 This matter will be going to court. Will be nice to finally have some clarity on the matter and understand why my project has taken over a year when other projects have been completed in that time. I refuse to accept a childsplay version of what I asked for!”

Helpful Report

Posted 3 years ago

We have been working on this site for some time and do require feedback. Regrettably, she has not provided any for quite some time. We are very close to completion and do hope to have the site live soon.

Posted 3 years ago

ElevateOM is rated 4.7 based on 1,270 reviews