ElevateOM Reviews

Name: ElevateOM
Rating: 4.67

4.7 Rating 1,256 Reviews

94 %

of reviewers recommend ElevateOM

Company Reviews

Metrics

Info

4.7

Based on 1,256 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 69 06 009

Location:

Court Hall, Trowbridge, Wiltshire, United Kingdom
BA14 8AR

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ElevateOM 5 star review on 24th November 2023

Doris Okundaye

ElevateOM 5 star review on 17th February 2022

Peter Alan Bodnar

ElevateOM 5 star review on 7th February 2022

Andrew Korn

Anonymous

Anonymous // 01/01/2019

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“Earnest, knowledgeable, yet very professional and innovative, special commendations for Mr. Christian Parrot who like myself avoid professional knowledge being bombarded with high sounding professional phraseology, this actually clinched the business deal, establishing the rapport matters!”

Helpful Report

Posted 3 years ago

“Amazing experience working with this company they were responsive, respectful and professional, always available to discuss any issues and built me an amazing website for my new business. Good value for money would definitely use them again. Thabkyou Anupama and Maria you did a great job and I am looking forward to working with the ElevateOMs team throughout my online presence.”

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Posted 3 years ago

“This has helped me a lot , I am very impressed and I will suggest it to others Thank you to, Dennis and Sally They helped me a lot”

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Posted 3 years ago

“Best team to work with especially the lovely Sally.”

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Posted 3 years ago

“really helpful and done in good time.always willing to help.”

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Posted 3 years ago

“SUCH A TERRIBLE AND STRESSFUL EXPERIENCE WITH THIS COMPANY. AVOID LIKE THE PLAGUE All I can say is wow. My experience with ElevateOM has been completely unbelievable and I mean that in the worst possible way. I have paid ElevateOM exactly £4,566 to date for a fully functional website and app which they have yet to deliver even though the project started in August 2020. They also expect me to pay another £1,350 when this laughable experience finishes. Please avoid this company like the plague! You will only ever hear from them when it is time to collect payment for the deposit and the second payment to move on to the development stage (you will also hear from them when they make contact to offer you the add-ons such as the content writing service) . You will receive little to no communication from them after that point. This company will use their salesmen and women to offer you the world, yet they will deliver peanuts. ElevateOM cares only about the money, they do not care about customer satisfaction or building a healthy reputation. My project is probably one of the larger sums of money they have been able to get hold of and they are not letting go without a fight, even though they have not been able to show me any updates since the homepage, login and the bare minimum/skeleton of a site. There has also been no mention at all of the app I was quoted for. All of this and yet the company insists they have delivered what I asked for. This company needs to be held accountable for their actions and work. They answer to no one except their Del Boy of a senior manager, which is why they operate in this shoddy way. Once they start on your project, they will not let go of the funds you have paid. They will dance around the issue and bully you into continuing to work with them, even when the trust and communication has completely broken down. I am in complete disbelief as to how and why the company operates in this way - I am undoubtedly facing a long and hard battle to get my money back. Please save yourselves the sleepless nights and stress by finding another company or Web developer to build your site. I made a deal with the devil the day I decided to allow ElevateOM to work on my project. The senior manager is the worst, as he is so far removed from the projects and yet thinks he is an expert on them (he also handles the complaints, so you really have no way of escalating your case if you are not happy). I will update this review as this really has only just begun. I finally became fed up of waiting for updates and asked to cancel the project after 7 months. I think 7 months is long enough to be able to deliver some sort of tangible results. This has been a complete nightmare and I wouldn't wish this on anyone. ElevateOM is a complete shambles and they are extremely dishonest. Update: I have just noticed a review below from someone named 'Samuel' and his review is eerily similar to mine. It seems as though this company has a history of doing this. Samuel's review was written it February of this year, it still would have been too late for me at that point. SAVE YOURSELF AND RUN AWAY FROM ElevateOM ! Update 12th July..,, After running around in circles with this company for over a year, we are still no closer to finishing and I have just been told that the project manager I have worked with from the start has been pulled from my project (no reason given as to why). The company keeps asking for details I have already provided them with, and it seems like my project is on the scrap heap. I really regret working with this company. UPDATE 26/07/2021 I am now seeking legal advice on this matter and will be reporting this company to Trading Standards. They should not be allowed to carry out such shoddy work and take people's hard earned money in this way. Daylight robbery! I would have been better off sourcing my own developer in India and cutting out the middlemen (ElevateOM) because that's all they are - really expensive middlemen. To make matters worse, ElevateOM recently asked me to provide content for the site, even though I purchased a content writing service from THEM months ago and had already sent them the final version. This is where we are a year after starting the project - a disgrace really. ElevateOM say they are almost complete, but the project started A YEAR AGO. Why are they still needing approval and confirmation after an entire year???????? What have they been doing for all this time? I emailed ElevateOM on Friday (30th July 2021) and again today (3rd August) and still no reply. Update 06/08/21 This matter will be going to court. Will be nice to finally have some clarity on the matter and understand why my project has taken over a year when other projects have been completed in that time. I refuse to accept a childsplay version of what I asked for!”

Helpful Report

Posted 3 years ago

We have been working on this site for some time and do require feedback. Regrettably, she has not provided any for quite some time. We are very close to completion and do hope to have the site live soon.

Posted 3 years ago

“Great service from start to finish. Shaun helped us get everything lined up and then we had Maria, our project manager, keeping us informed along the way. Avinash the developer has also been very helpfull with any tweeks we have had to make along the way. We have a second website being built from them now and i have requested the same team.”

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Posted 3 years ago

“Jay and Sandra responded promptly and creatively to my brief and were sensitive to the challenges of the subject. I was extremely pleased with the logo design and the overall layout and presentation of the design presented to me.”

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Posted 3 years ago

“Nilanjay, your post is the best. Any time I look at them I’m always happy. U are too good. You are 100%. God bless you. Elizabethambek.com”

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Posted 3 years ago

“I used the content writing package for my website, this was completed by Miguel. Miguel used the information I had provided but also took time to research about my business as he had details and information which I had not supplied but which greatly improved the content that was going into the website. I would definitely recommend this service to anyone who is setting up a website and not sure about the content they wish to include.”

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Posted 3 years ago

“Great service, I’m really happy with the website they have designed and launched for Positively Pilates.”

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Posted 3 years ago

“Reasonable price, responsible, good service and very patient.”

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Posted 3 years ago

“Nilanjay makes me happy because all his post are excellent and unique. I really love ❤️ his post. Nilanjay is the best.”

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Posted 3 years ago

“Still waiting for the money back after 3 years waiting unfinished my website. This company is unprofessional and take an advantage of Indian Web developers.”

Helpful Report

Posted 3 years ago

We have already been in touch with this client and explained that we cannot provide what has not been agreed at point of sale. It has been over a year since we last heard from the client.

Posted 3 years ago

“Miguel, Content Writer, has done a Marvellous job with my 'About Us' page on my website. Very professional and polite. Communicates and responds quickly to queries. Very happy with his work. 😊 Shall send more work his way.”

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Posted 3 years ago

“This has been a great experience for me from start to finish the team have been splendid good to work with and made it a lovely experience with a special thank you to Joyce, Aruniva and Alexandra. Best regards Jim”

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Posted 3 years ago

“They were very helpful and helped me create my website for my brand. Kept in contact and made sure the website was up to my expectations. Showed me the layout and let me be in charge of what was going to be put on the website. Would recommend.”

Helpful Report

Posted 3 years ago

“Right from our initial contact and throughout the whole process of creating the web page to final delivery and beyond the ElevateOM team have demonstrated true professionalism. Sally, the project manager has kept me informed at every stage and has answered all of my questions. Anupama, the web site developer has worked amazingly quickly and has created the perfect web site for our needs. All in all it has been a good experience working with everyone at ElevateOM and I would not hesitate to recommend their services to others.”

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Posted 3 years ago

“Excellent service, always up beat, pleasant and kind. Really listened to what it was I was looking forward and offered inspiring advice. Fully recommended”

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Posted 3 years ago

“Great Communication and fast design by Ardee and Corey”

Helpful Report

Posted 3 years ago

ElevateOM is rated 4.7 based on 1,256 reviews