ElevateOM Reviews

Name: ElevateOM
Rating: 4.67

4.7 Rating 1,256 Reviews

94 %

of reviewers recommend ElevateOM

Company Reviews

Metrics

Info

4.7

Based on 1,256 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 69 06 009

Location:

Court Hall, Trowbridge, Wiltshire, United Kingdom
BA14 8AR

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ElevateOM 5 star review on 24th November 2023

Doris Okundaye

ElevateOM 5 star review on 17th February 2022

Peter Alan Bodnar

ElevateOM 5 star review on 7th February 2022

Andrew Korn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you ElevateOM teams for the efficiently transfer our mail to their own server.Hassle free smooth transitions all done within 24hr.Now no more spam mail. And also I would like to thank Maria to solved our SMS problems within short period of time. We have been used ElevateOM service for the past 10 years.We confidence this will carry one for many more years to come.”

Helpful Report

Posted 4 years ago

“Very bad experience Spock to a sales person told me pay the money and we do all the work I paid everything was ok first few week after that there started to ask fore more money try to call them not taking my call no email them not answering very bad I won’t recommend them to no one thanks”

Helpful Report

Posted 4 years ago

Kurt currently is in the development stage having a theme brochure website produced for his company, here at WebCreationUK we give our clients the option of either providing their own content for the website or they can use one of our highly skilled content writers to produce content that is keyword rich meaning it would help their SEO ranking. At no point did we demand Kurt pay more for his website once he went into development, we only needed him to either choose between providing his own written content for the website or the option of using our content writing service. We are working with Kurt now to have his website completed and we are sure any misunderstanding will be resolved promptly.

Posted 4 years ago

“Extremely professional and helpful company with patient, visionary and dedicated staff. Takes care of their clients in a very professional manner. Have received add-ons being a charity. Honestly speaking, never had such a great experience with any other company so far. I strongly recommend Web-creation UK.”

Helpful Report

Posted 4 years ago

“Pros: Customer service have been fantastic but lack of understanding and communication. Cons: Where to start, well, this October will be 2 years since ElevateOM have developed me a broken website, in fact when they try to fix 1 error another 2 or more appears from nowhere, it's taken 3 months to fix uploading images on my website, a month now to solve the email server, I've paid £300 to have ad ons only to be broken and is now errors, the software seems old and outdated yet my quotation states new updates and on top of all this I can't even promote or advertise my website due to it being broken. Support after support and it seems noone can communicate with the amateur developers based in India which is handle by email only, I have also given image instructions on the errors but not a word, now I understand with the covid19 work will be slow but these errors were present well before the pandemic, it has gotten to the point now where I am seeking legal advice because this is ridiculous and ongoing for 2 years is mind blowing. I will keep this post open for editing because believe it or not most 5* given on here are edited from 1* to 5*. My personal advice would be seek a developer in the UK that are close to you as these guy's are none existence once they recieve payment, don't believe me check the other 1* rating and you'll get the outcome and pattern.”

Helpful Report

Posted 4 years ago

Clive has left multiple 1 stars and 5 stars for us. He leaves a 1 star every time he doesn't get a reply as soon as he would like. Clive also hasn't once paid us for hosting so in theory shouldn't have a live site or any support. We will email Clive to pass on site files.

Posted 4 years ago

“Do not trust them they have lost me miney and customers Have still not finished building my website and its over run from Contract now 6 weeks They have tried extracting more money out of me for services i already paid for Taking to trading standards in a word DISGUSTED”

Helpful Report

Posted 4 years ago

We have been in touch with Darren. He claims that the contact form does not work. We have conducted many tests and provided evidence that this does indeed work. He in fact replied to us saying this didn't work with the actual enquiry attached. He keeps asking for his admin details (CMS) which have been sent numerous times and tested every time. There are some products he wants to be added of which we have asked for the images and descriptions, he doesn't send these and then just emails very angry messages. We have gone way above and beyond for him, it is a shame that he cannot see this. He really needs to help himself and send over what we ask for.

Posted 4 years ago

“I have found this company to be very helpful. When we encountered a problem Harry, in particular, sorted the problem out with much grace and exceptional service. He listened to the problem and with web creator Kapil sorted the problems out to my satisfaction whilst brining ideas and solutions to the table that I hadn't imagined. Mention must be made of two excellent web creators - Sandra and Kapil - who have done all they could to make sure my website was as I wanted it. I would recommend the company without hesitation if you require a website building for whatever purpose, ElevateOM are a truly excellent company with equally excellent staff. Thankyou.”

Helpful Report

Posted 4 years ago

“I had some technical issues with my website so I contacted customer support at ElevateOMs. I was allocated Maria to assist and all my issues were resolved with her help. I felt very confident in her ability and although I was initially worried that I may have been made to feel a nuisance, my worries were alleviated and was very pleased with the service I received.”

Helpful Report

Posted 4 years ago

“Great service from a professional team, ask for Maria and Peter, they are very helpful and responsive! Top notch service from a top notch !”

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Posted 4 years ago

“Brilliant service no problems at all. Helped with all the questions I had. Super happy thank you”

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Posted 4 years ago

“I needed help logging back into my email site as was new and hadnt used it very much during lockdown. I sent my request on Saturday and had a reply first thing the following Monday morning. All sorted, very pleased.”

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Posted 4 years ago

“Amizing services”

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Posted 4 years ago

“Peter Fitchen is helpful in addressing the problems I have encountered through the course of dealing with various teams in the company.”

Helpful Report

Posted 4 years ago

“In response to feedback from ElevateOM UK, I showed the original email communication with their marketing staff to multiple people in their company, and it clearly says that it will be multi language package. If you prefer I can post the original email here some everybody can view it. Please let me know.”

Helpful Report

Posted 4 years ago

We have been speaking with the client and saw the email and honored this at our end

Posted 4 years ago

“Alexandra and Hayley have done a tremendous job on my content worth more than 5 stars”

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Posted 4 years ago

“ElevateOMs have been fantastic. Katie Seals Accounts Manager has been very professional, making sure everything is moving forward with my website. Making sure I receive regular updates to insure I am happy and if I would like any changes to be made.”

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Posted 4 years ago

“The content produced was fantastic. I didn't have to do anything. no back and forth emails very stress free loved it Thank you very much Alexandra for the fabulous work Cheers Priscilla”

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Posted 4 years ago

“very nice people”

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Posted 4 years ago

“The content writing services was very good.”

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Posted 4 years ago

“Really pleased with the website. Our developer Shikha couldn't have been more helpful and Jaqueline held our hand all the way through. Now we have a site to be proud of and which reflects the way we want to present the company.”

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Posted 4 years ago

“The overall experience was very good. Katie was extremely helpful along with my designer Kapil overall a great experience thankyou muchly for your support and advice.”

Helpful Report

Posted 4 years ago

ElevateOM is rated 4.7 based on 1,256 reviews