ElevateOM Reviews

Name: ElevateOM
Rating: 4.67

4.7 Rating 1,253 Reviews

94 %

of reviewers recommend ElevateOM

Company Reviews

Metrics

Info

4.7

Based on 1,253 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 69 06 009

Location:

Court Hall, Trowbridge, Wiltshire, United Kingdom
BA14 8AR

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ElevateOM 5 star review on 24th November 2023

Doris Okundaye

ElevateOM 5 star review on 17th February 2022

Peter Alan Bodnar

ElevateOM 5 star review on 7th February 2022

Andrew Korn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm really pleased how Elevate have helped me with my content for my website, professional, helpful & friendly. I could have asked for more. Many thanks.”

Helpful Report

Posted 2 years ago

“Very helpful, quick and efficient for Ashish the webdeveloper and especially Chris the project manager!”

Helpful Report

Posted 2 years ago

“ElevateOm is the best website developer out there. Avinash and Chris are very professional. They are an expert in their fields. We 100% recommend these guys and their company. We are rating them A++++++. If you want a website with a peace of mind, reach out to Avinash and Chris. Thanks guys.”

Helpful Report

Posted 2 years ago

“I have had many changes done on the website. The developers understand what I need & acted quickly every time I have contacted. This has been invaluable for me.”

Helpful Report

Posted 2 years ago

“Cristine and Anuj was so attentive throughout the the process of building my website . I can not thank them enough . Highly recommend 👌 I am very happy with my new website”

Helpful Report

Posted 2 years ago

“As usual, this company is prompt in responding to requests for assistance and they sort out my issues rapidly. In the early stages of my setting up my website I contacted them frequently and they were always patient and helpful with my clear lack of knowledge about Wordpress and website creation! I can't recommend them highly enough!”

Helpful Report

Posted 2 years ago

“We are in the early days of setting up a new business and Elevate have been so helpful, swift and easy to understand responses to any questions and guided us step by step for the website creation. I cannot wait to see the website up and running.”

Helpful Report

Posted 2 years ago

“They were very communicative via the main contact held, However, I found there were things sometimes missed a few things and not being able to communicate with the admin support invoicing office caused delays and concern when there are deadlines to adhere to. overall satisfactory but could improve in a couple of areas to be excellent. phone system would also be good if there were people to take calls when they are being made to any department.”

Helpful Report

Posted 2 years ago

“Gianni was extremely helpful and procative”

Helpful Report

Posted 2 years ago

“A great company who really go the extra mile. Helping to explain things with regards to the new website and also the design. I felt they had taken the time to understand our product which really helped. Fantastic and would highly recommend”

Helpful Report

Posted 2 years ago

“All went well with Corey. No problems!”

Helpful Report

Posted 2 years ago

“Website ready to go live In a month from start to finish I did next to nothing all done for me by the Elevate om team very efficient and eager to help”

Helpful Report

Posted 2 years ago

“Very efficient, communicative and responsive. Our site was up and running within a few days, once some requested amendments were completed.”

Helpful Report

Posted 2 years ago

“Very poor customer service and technical support. I have been without emails for a week, all emails seemingly blocked - my business has effectively ground to a halt. No urgency, understanding from Elevateom all week - 'We will contact you with an update in due course - apologies for the inconvenience - - have a nice day'. I was told that the technical supervisor would phone me back with an update, but received a standard email reply instead. 10+ years as a paying customer and this is what I have to experience. The only available telephone/email contacts have a poor grasp of both my issue and have English as a second language. Communication is poor. Impossible to speak to a senior member of staff.”

Helpful Report

Posted 2 years ago

Thank you for your review. Yes, we do have a number of foreign and UK based staff. Covid hit a lot of companies hard and we have undergone many changes to better suit the current UK climate and are constantly making improvements where we can. Sorry about your email issue. We are currently migrating all accounts to a more reliable, secure server, though naturally, this does take time as we need to reset SMTP for all sites that have emails of which are affected. We are doing our best to rectify this as soon as possible.

Posted 2 years ago

“Avinash and Cristine have been brilliant and really taken the time to realise our vision. Thank you”

Helpful Report

Posted 2 years ago

“Chris and Avinash have been amazing throughout. They pay great attention to detail and listen to what we want as a client, they are very responsive and successfully complete every task we ask them to do. I'd recommend ElevateOM to anyone looking for a new website or an upgrade on their current one. The level of service is outstanding. Thanks again Chris and Avinash!”

Helpful Report

Posted 2 years ago

“seems nice people , but only issue is alot of the time theyre talking to me as if im a web designere myselfor an expert in IT, so i do struggle understanding some of the information they send me, but generally a decent company”

Helpful Report

Posted 2 years ago

“Must Recommended! Best customer service. Thanks to the entire team especially Kuldeep and Chris Obinario.”

Helpful Report

Posted 2 years ago

“Friendly nice and quality work”

Helpful Report

Posted 2 years ago

“Always polite and try to help to do a professional service Nothing to much trouble for customers trying to achieve a quality web page Many thanks Calm Sea Guesthouse Weymouth”

Helpful Report

Posted 2 years ago

ElevateOM is rated 4.7 based on 1,253 reviews