ElevateOM Reviews

Name: ElevateOM
Rating: 4.67

4.7 Rating 1,270 Reviews

94 %

of reviewers recommend ElevateOM

Company Reviews

Metrics

Info

4.7

Based on 1,270 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 69 06 009

Location:

Court Hall, Trowbridge, Wiltshire, United Kingdom
BA14 8AR

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ElevateOM 5 star review on 24th November 2023

Doris Okundaye

ElevateOM 5 star review on 17th February 2022

Peter Alan Bodnar

ElevateOM 5 star review on 7th February 2022

Andrew Korn

Anonymous

Anonymous // 01/01/2019

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“The sales guy, Nathan I think, was attentive and we quickly negotiated a good deal to do our smallish site. Small, but my dream. I paid 100% up front. The designer Saqib followed my ideas well and made a very good first draft visually speaking. We then got into detail and gradually knocked it into the optimal shape. I was pretty excited so I got a bit impatient but they responded to my pushiness professionally. There were a number of issues up to the wire but I listed them and Saqib sorted them in an hour or two. Maria followed things closely which was re-assuring. All in all, recommended.”

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Posted 3 years ago

“Website designed by ElevateOM.com”

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Posted 3 years ago

“ElevateOM provide a great service for good value. They are flexible and responsive. Customer service and onboarding very helpful - guiding me through different stages, when my technical knowledge is minimal. Have had occasional delays with tech support and some email service issues, but generally the service has been solid with little down time.”

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Posted 3 years ago

“Do not waste your time or money .. sales team make them sound amazing . Poor communication , not help to you , constant battle with them till the end .. just discoved all our key words are American so been wandering why our website wasn’t coming up . Absolute night mare waste caused us nothing but stress and I absolute hate my website but haven’t got the energy to communicate anymore !!!! DO NOT USE”

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Posted 3 years ago

“Saqib and his team have built a very good website for me. He has accepted my changes and completed them very promptly indeed. There were some teething issues along the way and I had to challenge the Project Manager to give me regular updates. It should have been completed a little quicker I thought but in the end very much worth the wait”

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Posted 3 years ago

“I am so pleased we chose ElevateOM to create our new website. The process was very slick following our initial brief and any areas that needed to be addressed were done so quickly and efficiently by the team and my web developer Saqib, who is a star. Amy Grace as initial point of contact was great and Luca and Aaron continue to provide superb support. The overall finished website is exactly what we were looking for. Thank you the whole team.”

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Posted 3 years ago

“In all the work undertaken by the people from ElevateOM on our web site .Have to say more than satisfied . And will be using their service again in the future .”

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Posted 3 years ago

“Good and efficient communication with some great ideas throughout. An individual mention to Miguel who exceeded expectations and was great to work with for final result”

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Posted 3 years ago

“Good and efficient communication with some great ideas throughout. An individual mention to Miguel who exceeded expectations and was great to work with for final result”

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Posted 3 years ago

“Great professionals and friendly staff. All very informed and willing to go beyond and above. Very good experience in dealing with Oscar, Amy, Sunil, Hayley, Miguel. Our website is under work and ElevateOM is keeping us informed and involved every step of the way. Thank you all and wish you all the best!”

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Posted 3 years ago

“I am delighted to have my website developed by ElevateOM. All I needed was done through very good support and patience. Thanks Anupama ( Developper) and Maria ( project manager)”

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Posted 3 years ago

“Always keeping me on my toes, sending new ElevateOM feeds regularly and keeping me up to date along the way, great service.”

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Posted 4 years ago

“I have to repeat my reviews. Terrible work and terrible services. They replied to my reviews last week, saying they do not have records of us being their customer. That is even worrying! That is why, no reports and no calls for the last four five months no results! But they took our payments regardless (by direct debit of course). If this industry is at all regulated, they have got to be reported.”

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Posted 4 years ago

Thank you for your feedback in regards to our SEO campaign. We are always striving to do our best and seeing a negative review does concern us. We are happy to have your SEO Account Manager to give you a call to go through everything. We extensively research the best keywords for you and check the content on your site to ensure the keyword chosen will rank. Throughout the campaign there are a number of factors to consider such as the creation of the search console, google analytics and schema mark-up to mention but a few. To see real results it is important to understand the SEO is not a quick thing to success. It does require time and effort to reach good page rankings. Our unique dashboard is available 24/7 for you to see everything.

Posted 4 years ago

“All I can say is wow. My experience with ElevateOM has been completely unbelievable and I mean that in the worst possible way. I have paid ElevateOM exactly £4,562 to date for a fully functional website and app which they have yet to deliver even though the project started in August 2020. Please avoid this company like the plague! You will only ever hear from them when it is time to collect payment for the deposit and the second payment to move on to the development stage (you will also hear from them when they make contact to offer you the add-ons such as the content writing service) . You will receive little to no communication from them after that point. This company will use their salesmen and women to offer you the world, yet they will deliver peanuts. ElevateOM cares only about the money, they do not care about customer satisfaction or building a healthy reputation. My project is probably one of the larger sums of money they have been able to get hold of and they are not letting go without a fight, even though they have not been able to show me any updates since the homepage and login. I am in complete disbelief as to how and why the company operates in this way - I am undoubtedly facing a long and hard battle to get my money back. Please save yourselves the sleepless nights and stress by finding another company or Web developer to build your site. I made a deal with the devil the day I decided to allow ElevateOM to work on my project. The senior manager is the worst as he is so far removed from the projects and yet thinks he is an expert on them (he also handles the complaints, so you really have no way of escalating your case if you are not happy). I will update this review as this really has only just begun. I finally became fed up of waiting for updates and asked to cancel the project after 7 months. I think 7 months is long enough to be able to deliver some sort of tangible results. This has been a complete nightmare and I wouldn't wish this on anyone. ElevateOM is a complete shambles and they are extremely dishonest.”

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Posted 4 years ago

We are very disappointed with this review. We have worked on a bespoke site for Sel and are almost complete. Sel requested a refund saying she has seen no work, however her development link has been sent to her numerous times. We have resent this again requesting feedback. She also has a dedicated Project Manager of whom has been in regular contact and helping to get the site complete. Sel has been refused a refund due to the agreed work being carried out.

Posted 4 years ago

“I would have given “poor” as a rating.. the only reason I didn’t is because we seem to get there in the end. I’m running a business, when I ask for a change on my website, it takes a week before anything is done. If this continues, I’m not sure that I will continue my subscription next year! I have to chase up my request constantly! This is affecting my business also! I’m quite disappointed because when I started the subscription 4 years ago, the service was excellent. I hope things improve rapidly as soon as possible!”

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Posted 4 years ago

“We have used to ElevateOM.com for our webpage design and content writing. We have felt supported through the whole process and look forward to seeing our website live in the very near future”

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Posted 4 years ago

“Very satisfied with they way they operate and would recommend them to anyone.”

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Posted 4 years ago

“Great service so far, from Linzi the Sales Executive, Jay my Project Manager and Sandra on homepage Web Design. Can't wait to see the finished product.”

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Posted 4 years ago

“The website is amazing. Thank you”

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Posted 4 years ago

“I would even add no star on this company. Truly. Do NOT hire this company. How any businesses takes away others’ money without delivering their services. A lot of flaws in services and most importantly zero performance. I had repeatedly told them and have asked them to remedy the various mistakes, non-delivery of service and poor execution of services; not to mention, the unprofessional manners the people I had to deal with from ElevateOM.com Our business was treated like a widget; just simply another data and number! If you are from ElevateOM.com and are reading this, please may I remind you that one size doesn’t fit all and you ought to consider to at least follow up the various useless data analysis with calls! at least to explain any action forwards which you could suggest your client to take to improve or not to improve based on the data. It is no good only sending these useless graphs and factual analysis without the accompanying advice we pay you to do! My business was with you for longer than should (Oct until February, inclusive) and only found two backlinks; and my business isn’t at all ranked anywhere.”

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Posted 4 years ago

Hello, we don't have any client in our system with your email address or company name. Please do get back to us letting us know who you are so that we can assist

Posted 4 years ago

ElevateOM is rated 4.7 based on 1,270 reviews