ElevateOM Reviews

Name: ElevateOM
Rating: 4.67

4.7 Rating 1,266 Reviews

94 %

of reviewers recommend ElevateOM

Company Reviews

Metrics

Info

4.7

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 69 06 009

Location:

Court Hall, Trowbridge, Wiltshire, United Kingdom
BA14 8AR

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ElevateOM 5 star review on 24th November 2023

Doris Okundaye

ElevateOM 5 star review on 17th February 2022

Peter Alan Bodnar

ElevateOM 5 star review on 7th February 2022

Andrew Korn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was doubtful at first not knowing how things work. Thankfully The Team at Elevate sorted me out keeping me informed all the way to achieve a first class website.”

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Posted 7 months ago

“Excellent service from Mark David”

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Posted 8 months ago

“Cristine and Anuj have been excellent in helping my website. Always quick and helpful with any issues. . Highly recommended!”

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Posted 8 months ago

“I'm really pleased with my website from ElevateOM. Having no knowledge of web design things felt a bit daunting at first, but Avinash and Cristine guided me through the process. The customer service has been amazing. Highly recommend.”

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Posted 8 months ago

“Project still ongoing, but so far all great with good communication.”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“They have some good customer caring staff such as Jay and Hayley Thanks Chris”

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Posted 9 months ago

“Job well done appreciated thx”

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Posted 9 months ago

“Amazing company ! Gets the job done. They take their time and listen to you and totally understand the criteria. Particularly Gianni, he gets the job done fast 💨”

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Posted 9 months ago

“Beware of Deceptive Practices- Extremely Disappointing Experience I am compelled to share my harrowing experience with Elevate Online Marketing Ltd (ElevateOM UK) in the hope of sparing others from falling victim to their deceitful practices. My engagement with this company proved to be nothing short of a nightmare, characterized by gross negligence, incompetence, and a complete disregard for customer satisfaction. Despite providing detailed requirements and expectations for my website design project, I was met with a shocking level of ineptitude from the onset. Promises were made, assurances given, but at every turn, they failed to deliver even a semblance of the quality service they purported to offer. Communication was a constant battle, with my concerns consistently brushed aside and my feedback ignored. It became painfully evident that my business needs were of little concern to them, as they prioritized their own agenda over delivering on their contractual obligations. What truly astounded me was the utter lack of accountability displayed by this company. When confronted with the glaring deficiencies in their work, they resorted to evasive tactics, deflecting blame and refusing to take responsibility for their failures. In sum, my experience with Elevate Online Marketing Ltd (ElevateOM UK) was nothing short of a complete disaster. Not only did they waste my time and money, but they also keep my domain with them to force me pay them more money without any serious work so they took my money without any received service or product as per the agreed requirements over and over. I urge anyone considering their services to proceed with extreme caution, as they have proven themselves to be untrustworthy and incapable of delivering on their promises. In conclusion, save yourself the headache and avoid Elevate Online Marketing Ltd (ElevateOM UK) at all costs. They are nothing more than a sham masquerading as a reputable business, and I would strongly advise against entrusting them with any aspect of your project.”

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Posted 9 months ago

It's a shame to see this. Khaled has been very demanding from the beginning and sending a lot of rather abusive emails to various members of staff. He was asked to stop this and to send detailed instructions, however, regrettably he continued to send very complex instructions of which we had extract the actual requests. He now wishes to break the contract of which we do need to be paid for.

Posted 9 months ago

“Gianni has been quick and efficient with all jobs!”

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Posted 9 months ago

“Fast and efficient response re getting my website back online. Great price for hosting/assistance too”

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Posted 9 months ago

“ElevateOM created a superb website for me in 2023, which has worked extremely smoothly for the past year and was within my budget. When it came around to renewal of their Web Care package, I had no hesitation in staying with this professional company, due to great service and a reasonable renewal price. Executive Mark David answered my renewal queries with knowledge and decisiveness and on my request provided a new email for my website - all set up and working within 24 hours. Thanks to a great team which I highly recommend.”

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Posted 9 months ago

“Great service. Efficient and very prompt. Every question answered and a great website designed. Very pleased with the final outcome≥. Thank you”

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Posted 9 months ago

“Good help from Mark to launch my website back”

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Posted 9 months ago

“I had the pleasure to work with Anuj and Jay for the construction of my website. This was for my new business and all the team at Elevate Om was receptive to my vision and ideas for the site. Everything was turned around quickly, Anuj was very responsive and flexible with the various requests I had and iterations that were needed. I'm very happy with the final output and grateful for the work they put in.”

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Posted 9 months ago

“I would just like to say a big thank you to Mark and Hayley for helping me with my webcare renewal. They made it so simple to understand and responded to my questions so quickly. Thank you!”

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Posted 9 months ago

“I Highly recommend ElevateOM and Mark David,I was so happy with he's professionalism and customer service. TEN - TEN”

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Posted 9 months ago

“Very happy with the service provided, will definitely recommend ElevateOM”

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Posted 9 months ago

“Excellent, helpful people”

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Posted 9 months ago

ElevateOM is rated 4.7 based on 1,266 reviews