ElevateOM Reviews

Name: ElevateOM
Rating: 4.67

4.7 Rating 1,256 Reviews

94 %

of reviewers recommend ElevateOM

Company Reviews

Metrics

Info

4.7

Based on 1,256 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 69 06 009

Location:

Court Hall, Trowbridge, Wiltshire, United Kingdom
BA14 8AR

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ElevateOM 5 star review on 24th November 2023

Doris Okundaye

ElevateOM 5 star review on 17th February 2022

Peter Alan Bodnar

ElevateOM 5 star review on 7th February 2022

Andrew Korn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My best advice if you employ ElevateOM is to understand that the actual developers are mainly based in India and rely solely on email communication which is fine but make sure early on that you get a good developer. The support team are based near Bristol I think and we dealt with a chap called Brett who was very good and assigned us with a very good developer called Vishal. Another bit of advice would be to familiarise yourself with WordPress as they will more than likely develop your site using this programme. Vishal was really helpful and sent me videos of how to upload content and edit text on the WordPress site so we were very involved in the whole set up of our site which in the long run means we are now in complete control of our site. Overall we are very happy with the outcome thanks to Brett and Vishal”

Helpful Report

Posted 4 years ago

“Worst customer service by far from a business we have dealt with it. Existing customer for 2 years.”

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Posted 4 years ago

Our client had recently had some work done with us. This is all logged through emails. We can see that the work is complete to the clients specifications. There was some confusion due to cached data issues, but this was resolved. It's a shame to see a review like this due to cached data.

Posted 4 years ago

“The content was written as requested.”

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Posted 4 years ago

“There content writing service is so useless it is more akin to taking money under false pretences.”

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Posted 4 years ago

We have been in touch with Michael about his content and offered to revise this for him as it can naturally be quite subjective.

Posted 4 years ago

“We creation have hosted my small website for 3 years and always been really helpful. Recently the site was hacked and the team worked really hard to sort it out for me. Special thanks to Amy for keeping me up to date throughout!”

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Posted 4 years ago

“Katie at Customer Service was a great help to the ignorant. I am almost up and running and she fully explained the process. She is very considerate to those less aware.”

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Posted 4 years ago

“Not much experience but Harry was very helpful and supplied more than I asked for - thank you!”

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Posted 4 years ago

“I spoke with Harry today he was very kind, patient and helpful.”

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Posted 4 years ago

“Really good service and staff”

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Posted 4 years ago

“I would give them minus stars if I could. They quoted 6 weeks and took 6 months with me constantly chasing. The designers only replied to emails he wanted too and you have no way of calling a designer as they are in India. They never followed my instructions and now that I have lost all my money have only offered my 6 months hosting and said that is all they could do. PLEASE PLEASE PLEASE don’t use them”

Helpful Report

Posted 4 years ago

Josh has been in contact with us and his issues are being looked at. We have offered 6 months on our MAX package and he has refused this.

Posted 4 years ago

“Prompt service from Esme. I am glad that they are looking after my site.”

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Posted 4 years ago

“I contacted the company twice without reviving a satisfactory response. In frustration I then called a third time. This time I got to deal with Harry. He restored my confidence in the company again. He was honest, direct and said what he does and does what he says. Excellent service Harry very well done Mate.”

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Posted 4 years ago

“Very professional in approach. Highly recommend!!”

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Posted 4 years ago

“First class service. Highly recommended.”

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Posted 4 years ago

“From the very start I have been very impressed with the punctual service I have received from the web designer to the support team, amazing job, well worth the money and would definitely recommend ElevateOM Uk to anyone looking to have a new website designed”

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Posted 4 years ago

“Excellent, great work”

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Posted 4 years ago

“Friendly, efficient and responsive service”

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Posted 4 years ago

“The patience and general professionalism from this company and specifically the lady I’ve dealt with today Jodi has been absolutely outstanding I have already recommended this company and will carry on to do so because they are absolutely brilliant in many aspects of the industry. Somebody like me that is a complete nervous wreck when it comes to social media and I’ve been put at ease today and been given the confidence that Web ElevateOMs are the people that are going to look after my business going forward”

Helpful Report

Posted 4 years ago

“Very efficient and professional, listened to our design requirements and everything was completed on time.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

ElevateOM is rated 4.7 based on 1,256 reviews