Name: ElevateOM
Rating: 4.67

“they provide great service”

Posted 4 years ago

“The whole process of putting my website together has been good. I have a dedicated team member who inputs all the info I send keeping the site updated. Avinash responds quickly and efficiently and I am very pleased with the results.”

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Posted 4 years ago

“I have a website built by ElevateOM 3 years ago, what a fantastic service. Avinash Sharma is my main support he built my website and gives me ongoing support throughout the year any problems I encounter I just e mail him and he is on stand by right away, I must say he is the best person I have had to help me as I am not good with technology. Eleanor Mabon”

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Posted 4 years ago

“Avinash is great! Always very quick and efficient at responding to our queries. Thank you!”

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Posted 4 years ago

“Have always been happy with the service I've received”

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Posted 4 years ago

“I decided to go with ElevateOM, as it was UK based company, only to find that my project was being outsourced to India, (I have had bad experience with developers from outside UK). I was offered a complete website package with content writing from ElevateOM, paid in full £600 (which I regret) back in Dec 2019, with an agreement of a complete handover in 4 weeks. Not a single piece of coding was delivered, the communication from the chap in India and the so-called Project Manager leading my website creation was non-existent. At the initial stage I was requested to complete a “Creative Briefing” detailing the look and feel of my new website, honestly, the results were awful.. the lack of colour and creativeness, it was dull and an eyesore. The negative reviews are 100% accurate, I do suspect the “5-star” reviews found here are fabricated, as there appears to be pattern. Save yourself the head pain and stress, otherwise you’ll be in the position I’m in recalling a FULL refund.. to summarise, please avoid this company, if you still decide to go ahead, I would request you thoroughly check the Agreement they make you sign, this whole “Deposit” paid seems a scam, but that’s something I’m raising on a legal call. To summarise, guys, big hint, research research research this company inside out, review all the negative and then compare the positives, you’ll get the idea of what this companies about. This is my second time writing this review.”

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Posted 4 years ago

It is a shame to see this review. Mr Ahmed was assigned in January this year and paid for a simple brochure website. The 1st design was given to him within a week. He even said that he really liked the design and was ready to move on, just awaiting the logo. He then went out of contact until April. In April he came back and asked to speak with the Customer Service Manager. He then again said that he liked the design and was ready to move in to the coding stage. He then went quiet until July and asked for a refund as he didn't like his design. We would usually have re-quoted the client both times due to unauthorised absence of leave from the project (we can't keep sites or designs lingering on our servers as we have other sites to create), but agreed to carry on with the work free of charge. Our developers and designers come from all over the world, from South Africa, Serbia, Japan, India, literally almost everywhere! We take lots of pride in our work and even have Project Managers to oversee everything and to give ideas when needed. This ensures a high level of service and a speedy process, .... providing you don't disappear for two months at a time!

Posted 4 years ago

“The website looks great, its very professional is what we envisaged. Only thing I would have found helpful is to have, when needed, a conversation with designer as opposed to all communications via email. But great job - thank you :)”

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Posted 4 years ago

“Kapil my developer was extremely professional and guided me at each process of my website design. I am more than happy with my website and others have commented how great it looks. Keep up the good work Kapil thankyou again.”

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Posted 4 years ago

“It was excellent with Avinash Sharma. His response and follow-up to understand clearly what I needed as a client, to enable him do the right thing was very impressive. I had desired to see him in person because I believe he mus be a person of favourable disposition. It was nice to work with someone like him. I don't know yet if he had become a true Christian because that is the best I could offer him - to lead him to know Christ. Such a person need to know the only TRUTH and WAY to Heaven and the LIFE Giver Himself, Jesus Christ the Son of God. John 3: 16 - 17, Acts 4: 12; It is unfortunate that millions of people are born into false man-made religions and philosophies that have nothing to do with the TRUE God John 17: 3 (please no offence intended). One day I may come across him, Avinash. Meanwhile I encourage him to take time to watch the clips on my Home page and also read the Holy Bible for himself. I can recommend ElevateOM to someone else because of him..God bless you Avinash. Thanks”

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Posted 4 years ago

“I decided to go with ElevateOM, as it was UK based company, only to find that my project was being dealt by a developer in India, this is the very same developer that you can find on services like Fiverr (which I have had bad experience). I was offered a complete website package with content writing from ElevateOM, paid in full (which I regret) back in Dec 2019, with an agreement of a complete handover in 4 weeks. Its Aug 2020, and not a single piece of tangible work has been produced or delivered, I received the most awful design draft that appeared to look like a design from early-2000, the logo concept was awful. Just like the other chap in the reviews, I totally agree with his comments, the excuses and trying to get in touch with them over the telephone is now more than ever centred around COVID-19. I'm currently proceeding with a money claim and also speaking to my bank, the have held me to ransom of my money for a service they failed to deliver. I have spoken to a solicitor regarding this, and the threats to refuse a refund as I've apparently signed a pdf document that states "We don’t offer refund for service ElevateOM fail to deliver", I’m escalating this all the way, not something I have time for,, but I wanted to make sure I get back my hard earned money that I worked hard for,. please avoid this company like plague, save yourself from the stress and trouble.. honestly, pay that little extra and get your website done by real professionals, from what I understand so far, this look like all their design work is outsourced to India with a poorly run call centre in UK.”

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Posted 4 years ago

It is a shame to see this review. Mr Ahmed was assigned in January this year and paid for a simple brochure website. The 1st design was given to him within a week. He even said that he really liked the design and was ready to move on, just awaiting the logo. He then went out of contact until April. In April he came back and asked to speak with the Customer Service Manager. He then again said that he liked the design and was ready to move in to the coding stage. He then went quiet until July and asked for a refund as he didn't like his design. We would usually have re-quoted the client both times due to unauthorised absence of leave from the project (we can't keep sites or designs lingering on our servers as we have other sites to create), but agreed to carry on with the work free of charge. Our developers and designers come from all over the world, from South Africa, Serbia, Japan, India, literally almost everywhere! We take lots of pride in our work and even have Project Managers to oversee everything and to give ideas when needed. This ensures a high level of service and a speedy process, .... providing you don't disappear for two months at a time!

Posted 4 years ago

“Outstanding services; affordable prices, Great customer service and top notch quality of work”

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Posted 4 years ago

“I don't understand how people are giving them these raving reviews. Does ElevateOMsuk give customers prefential treatments? I don't know about their design but their seo is extremely poor. If you are looking for seo, stay away from ElevateOMs. They took my money and didn't do anything for my site. When I asked them to send me a report, they couldn't produce anything. I have explicitly asked for any proof of content they have written for my site or any backlinks they have created and they couldn't show me anything. I was working with a lady called Agata and she was very incompetent and horrible to be honest. In short, stay away.”

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Posted 4 years ago

Hamze initially signed up for discounted 12 months to run the SEO campaign after speaking to our specialist web consultants as we have realistic expectations when it comes to marketing. Unfortunately expectations from this client were extremely high and unrealistic especially within the travel and tourism sector (which is a high demanding and very competitive field). The delivery of SEO does require time to reflect long term results, especially with a site that is only a few weeks/months old. Throughout the 2 months the campaign was active, we successfully optimised the website with our on-page SEO strategy and we produced new niche related backlinks in order to build an online presence and domain authority with Search engines. Our link building strategies are completely unique, to protect our “secret recipe” we do not disclose links and this is standard practice across many SEO agencies. We have a dashboard to access on-page reports, keyword tracking, traffic reports and plenty more information that the client has access to 24/7 throughout the campaign, there’s also a request call back button and helpdesk support section to contact our specialised support team. Our SEO technical team have performed unique SEO strategies with over 10 years’ experience with plenty of successful campaigns and will continue to do so. As a goodwill gesture we ended the contract earlier and waived the remainder 10 months of the contracted 12 month term as the client broke our terms due not willing to work together within a professional manner.

Posted 4 years ago

“Teh people at ElevateOM do what they say they will do. Not many businesses do what they say, let alone doing itin a timely manner.”

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Posted 4 years ago

“A responsive team with a wide range of expertise. 5/5 to Kashyap.”

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Posted 4 years ago

“Hemant did justice to the website.”

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Posted 4 years ago

“Andrei has been helping me with my social media campaign and has done a great job. I would recommend him highly to anyone. Thanks Andrei”

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Posted 4 years ago

“Fantastic from start to finish highly recommend. Great teamwork from a great team.”

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Posted 4 years ago

“Very efficient service in uploading something for my website which I was having problems with. Oliver Naranjo was very helpful.”

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Posted 4 years ago

“The team at ElevateOM UK understood what I wanted immediately, even though it was a bit unusual. Their initial designs for the home page were excellent, it was difficult to choose between them. We then worked together on my favourite design, and all work was done extremely quickly. Full marks!”

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Posted 4 years ago

“Love my new website. Looks just like I imagined. Nick was great from start to finish. Thank you.”

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Posted 4 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

ElevateOM Reviews