ElevateOM Reviews

Name: ElevateOM
Rating: 4.67

4.7 Rating 1,252 Reviews

94 %

of reviewers recommend ElevateOM

Company Reviews

Metrics

Info

4.7

Based on 1,252 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 69 06 009

Location:

Court Hall, Trowbridge, Wiltshire, United Kingdom
BA14 8AR

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ElevateOM 5 star review on 24th November 2023

Doris Okundaye

ElevateOM 5 star review on 17th February 2022

Peter Alan Bodnar

ElevateOM 5 star review on 7th February 2022

Andrew Korn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We would like to say thank you Chris and Avinash for actioning prompt amendments when asked .You & the team continue to provide us with an excellent after service , Elevate go out and beyond , which is very much appreciated :) Kind regards Ruth & Sam @BAV Logistics ltd”

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Posted 1 year ago

“ElevateOM have given fantastic service and would highly recommend. Anuj and Chris could not have done anymore to help develop my new website, they have been fantastic.”

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Posted 1 year ago

Thank you for your positive review! We're glad to have provided great service and thrilled to hear that you're happy with the final product!

Posted 1 year ago

“Once again excellent customer service from Gianni customer support and Sunil my Web developer. Thank you for your continued help and support always very much appreciated.”

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Posted 1 year ago

Thank you so much for your review, Anna! Gianni and Sunil really are the dream team!

Posted 1 year ago

“Great communication and above all very reliable My number one requirement in any business Christopher shellis owner HOUSE OF BORGEZIE Fashion brand & sculpture ANGEL OF LONDON”

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Posted 1 year ago

Thank you so much, Chris - that is fantastic to hear!

Posted 1 year ago

“Your customer service is wonderful. I am encouraged to do more business with your company. Thank you so much.”

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Posted 1 year ago

Thank you for taking the time to leave your 5 star rating for ElevateOM. We truly appreciate your support as a loyal and repeat customer.

Posted 1 year ago

“The development team have made such great efforts to get the website looking good and functioning really well. Anuj and Chris are a great team and have been very supportive during the whole process.”

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Posted 1 year ago

Thank you, Lianne, for your 4 star rating of ElevateOM! We appreciate your feedback and continued support as a customer.

Posted 1 year ago

“Corey dealt with my homepage design.. and he nailed it 😊. Corey kept me updated and really took on board what I wanted 😊”

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Posted 1 year ago

Thanks so much for the 5 star rating! We're delighted to hear that Corey was able to help you with your homepage design & we really appreciate your feedback.

Posted 1 year ago

“Corey was great, start to finish and had a unique insight into what we were after as a company”

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Posted 1 year ago

“Corey was great, start to finish and had a unique insight into what we were after as a company”

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Posted 1 year ago

Thank you for your great feedback, Ollie!

Posted 1 year ago

“Really communicative and worked efficiently to get the website up and running. Chris aNd Anju were great and supportive every step of the way. The only slight thing I would raise is that you are initially told to pay a 50% deposit and then you would pay the remaining amount 6-8 weeks later. Within a week I was being asked to pay the remaining amount which I felt put me under quite a bit of pressure I was wasn’t expecting to have to pay it so soon. I think your fine as long as you have the means to pay the balance and I would use them again”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback about your experience with Chris and Anuj. We're glad to hear that they were communicative and efficient in getting your website up and running. We're sorry to hear that you felt pressured to pay the remaining balance sooner than expected. Our goal is always to provide a clear and transparent payment process, and we apologise if this was not communicated effectively. We appreciate your feedback as we strive to improve our processes and communication. We're thrilled to hear that you would use our services again, and we look forward to working with you in the future. If you have any further concerns or questions, please don't hesitate to reach out to us.

Posted 1 year ago

“You have Brech Data protection Act 2018. Because you have put my private email address online. My website has never worked. Its cost me £3000. I have informed ICO Because I'm a member . So your company is going to be suing. Thanks Malcolm West”

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Posted 1 year ago

“Very happy that I was able to put all my design ideas, create my own logo, colour scheme & photos but also know that all of this could have been done on my behalf too. I have been able to work at my own pace with a little persuasion 🤣 but it meant that I’m totally happy with end result. I’m also very happy to be in complete control with adding new stock items & categories. The website is even better than I had imagined!”

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Posted 1 year ago

Thank you for your positive feedback about our services! We're glad to hear that you were able to bring your design ideas to life and create a website that exceeded your expectations. We appreciate your business and wish you all the best with your website and business endeavours.

Posted 1 year ago

“Very happy with the service very professional & overly friendly Positive feedback from me Thanks Candice Hull”

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Posted 1 year ago

Thank you for your positive feedback! We're glad that you found our service to be professional and friendly. We appreciate your business and wish you all the best.

Posted 1 year ago

“Excellent service. Very attentive. High quality and professional. Great value for money, I am glad I selected ElevateOM to work with. I highly recommend them.”

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Posted 1 year ago

Thank you for your positive review! We really appreciate your business and recommendation. All the best with your new website.

Posted 1 year ago

“Aaron responded to our website issue and fixed the problem immediately. - most helpful ! Great service. !!!”

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Posted 1 year ago

Thank you for your positive feedback! We're glad to hear that Aaron was able to respond to your website issue promptly and provide great service. We appreciate your business and are here to assist you if you have any further queries.

Posted 1 year ago

“You need to trust them and allowed your vulnerability so they advice you well based on what you looking for”

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Posted 1 year ago

“When I started this website I did not have much knowledge on how it functions and what is involved. Because of this I would send email in frustration but they would reply in a polite manner and explain things again. They never got tired of my unprofessional emails. Avinash Shama and Chris Ibinairo have incredible patience.”

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Posted 1 year ago

Thank you for your positive feedback! We're glad to hear that our team were patient and understanding with you as you learned about your website's functions. We appreciate your business and are here to assist if you have any further queries.

Posted 1 year ago

“Just like to say thanks to all staff working for the elevateom company specially Chris she is very good in customer handling”

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Posted 1 year ago

Thank you for your review! We're glad to hear that you had a good experience with ElevateOM, and we appreciate your business.

Posted 1 year ago

“Elevate om is a stylish cost effective marketing agency that provide a great and friendly service . Cristine and Avinash have been so creative , patient and really produced the service and look I wanted for the white water hotel . They are friendly and have done an outstanding job on the website and have been a pleasure to work with .”

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Posted 1 year ago

Thank you for the positive review! We're glad that Christine and Avinash were able to provide you with a great service for your website. We appreciate your business and look forward to working with you again.

Posted 1 year ago

ElevateOM is rated 4.7 based on 1,252 reviews