ElevateOM Reviews

Name: ElevateOM
Rating: 4.67

4.7 Rating 1,256 Reviews

94 %

of reviewers recommend ElevateOM

Company Reviews

Metrics

Info

4.7

Based on 1,256 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 69 06 009

Location:

Court Hall, Trowbridge, Wiltshire, United Kingdom
BA14 8AR

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ElevateOM 5 star review on 24th November 2023

Doris Okundaye

ElevateOM 5 star review on 17th February 2022

Peter Alan Bodnar

ElevateOM 5 star review on 7th February 2022

Andrew Korn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After some very difficult conversations over the last 2 years with a previous developer who paid little attention to my requests, I spoke with a new chap at the customer services, named Angelito. What an absolute delight! In retrospect, I wish I had dealt with from day one. I have absolutely no doubt I would have had a better experience developing my site. Angelito was so patient and spent hours on the phone with me, correcting and amending many of the mistakes that should have been checked before the site had gone live. He is definitely a credit to any company. Very grateful for his help and amazing chap.”

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Posted 4 years ago

“Aimee has been amazingly helpful, very Perfesonal, the best part she’s brilliant at her job it’s always reassuring to know that you have some one who really understands your vision and can add to it and help you bring it to life thank q Aimee and the guys at ElevateOM your all awesome.”

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Posted 4 years ago

“The chat was amazing with the staff and very friendly and helpful”

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Posted 4 years ago

“Very good at their job, they know what they are doing.”

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Posted 4 years ago

“The best website in uk. Thank you very much ElevateOM”

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Posted 4 years ago

“Professional service, absolutely happy... Strongly recommending...”

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Posted 4 years ago

“Very on hand and great response to any potential problems”

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Posted 4 years ago

“I'd particularly like to thank Dan Avery who has been helpful and supportive throughout.”

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Posted 4 years ago

“I had a few issues with my email account which led to me missing vital enquires but Sarah Responded to my cry for help super quick and gave me the information that I needed to resolve the problem and I managed to respond to the enquiries and get my issue resolved within hours of the initial problem. So I won’t have to worry about missing anymore enquires.”

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Posted 4 years ago

“We have completed the initial design phase of our website project and I must confess we were dreading it, but it's proven to be a very speedy, simple and pleasurable process! Amy and Sandra have been great to work with, Sandra nailed the design from our brief and we just made one minor tweak which she turned around in super quick time - and she even got that spot on! We're looking forward to starting the next stage and thanks Sandra and Amy for getting us off to a fantastic start.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“My overall experience working with ElevateOM was good and I am happy with the outcome. Unfortunately, I found it hard work and the whole process took a long while to actually get moving. I think this was partly due to the fact that the process seemed disjointed so, for some parts it moved quickly, for others, it was very slow. I think perhaps they need to improve their forms that request information from the client as, clearly, their content writer initially had no idea about my 'product'. I think a bit of transparency would have helped on both sides as I was quite happy to provide more information. This part of the work really slowed things down. I personally would have preferred the opportunity to have an actual conversation rather than the constant back and forth with emails, although I appreciate the present situation (i.e. Covid-19) may have affected their working patterns. The final stage I cannot fault. The member of staff I worked with was extremely patient with my numerous questions and answered everything I queried quickly and concisely. He was like the last person carrying the baton in a relay and he managed to make up the time lost previously! I am hoping working with them going forward, is a positive experience.”

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Posted 4 years ago

“A very professional and responsive team. All timelines were adhered too. Avinash did all that I asked and never once disappointed me. 1 star short because I would off appreciated some more guidance in regards to my contents and suggestions in keeping people engaged.”

Helpful Report

Posted 4 years ago

“Very responsive from start to finish. Every one I had spoke / wrote to, was on a professional level. Time lines was adhered to. Avinash did all that I asked and not once disappointed me. Only reason for not having a 5 is I would off appreciated some feedback and or advice in regards to the contents and recommendations to make it better.”

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Posted 4 years ago

“Good company / responsive / professional finished product”

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Posted 4 years ago

“it's worth for fees”

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Posted 4 years ago

“My content was excellent. Eleanor really understood my business and what I wanted to say to my clients. When I made amendments she made recommendations to how I could say what I wanted in a more succinct way to keep people's attention. We only had 2 versions before I was happy with the content.”

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Posted 4 years ago

“Fantastic from start to finish - Darren, Ben & Anuj were such a pleasure to deal with, thankyou to all 3 of you for such a professional job.”

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Posted 4 years ago

“I would highly recommend this company - in particular, Katie, my account manager, a true professional and eager to help in anyway possible a massive thank you to you and Avinash”

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Posted 4 years ago

“Great services and workmanship, very attentive to my needs and my regular changes, extremely calm and friendly. Regular interactions with key personnels at every stages of the process. Take a look at website to see what quality look like! donovanmilleranewfoundation.co.uk For spiritual/ life coaching”

Helpful Report

Posted 4 years ago

ElevateOM is rated 4.7 based on 1,256 reviews