ElevateOM Reviews

Name: ElevateOM
Rating: 4.67

4.7 Rating 1,257 Reviews

94 %

of reviewers recommend ElevateOM

Company Reviews

Metrics

Info

4.7

Based on 1,257 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 69 06 009

Location:

Court Hall, Trowbridge, Wiltshire, United Kingdom
BA14 8AR

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ElevateOM 5 star review on 24th November 2023

Doris Okundaye

ElevateOM 5 star review on 17th February 2022

Peter Alan Bodnar

ElevateOM 5 star review on 7th February 2022

Andrew Korn

Anonymous

Anonymous // 01/01/2019

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“Once again, Sunil and the team did a brilliant job by updating my website so quickly and perfectly. Nothing is too much trouble for these guys, and that's why I chose Elevate for my website. Thank you for your help! Ben”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback! We're glad to hear that Sunil and the team were able to update your website quickly and perfectly. We appreciate your business and are here to help if you have any queries.

Posted 1 year ago

“I decided to use ElevateOM for my website. I have regretted using this service. I have been trucking with communication. Everyone contacts you at the beginning for their business and payment. Communication has been a nightmare, agreed for my website to go live on the 29th and then out of nowhere, it goes live 3 weeks before agreed date! Still so much work needs to be done but it went live. When I first called, an email address was created for my business, ever since they keep asking me what email would you like to use. They ended up sticking my personal email address on the website and made it live! When I sent a long email expressing dissatisfaction, I get a response sr don’t worry we will de activate the website for now! No answers to questions asked, how did this go do wrong!”

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Posted 14 hours ago

“I would not recommend to anyone thinking about using this service, they lure you in and then the reality is far from this you end up speaking to a robot for the customer care its such a joke! It was such hard work trying to send everything over by emails, it took forever to actually complete and the end result was rubbish. I wish I hadn't bothered for the money I paid I am really so disappointed. I made a complaint and there was no help. Seems to me like they get your money and then they no longer care.”

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Posted 1 day ago

“Fantastic customer service. Very quick to respond to any queries. Really pleased with my website. Just signed up for the SEO package”

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Posted 4 days ago

“I have absolutely no hesitation in recommending this company, I have been given guidance and assistance at regular intervals throughout the process of creating a new website for my business. I am delighted with the end result and look forward to continued support from them in the future. I consider the services used good value for money and a good investment.”

Helpful Report

Posted 2 weeks ago

“The developers were in contact throughout the process and were quick to tackle any queries which I had. A very professional team. Thank you very much.”

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Posted 2 weeks ago

“ElevateOM guided me from start to finish with the whole process of setting up a new website for my old established business. They were patient enough to answer all my silly qestions and always ready to suggest better options for a creative website that will stand out well with other competitors. A big thank you to Avinash, Cristine and Linz. Highly recommend them for any website needs.”

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Posted 2 weeks ago

“Fantastic work! I’m absolutely happy with my website. The team was incredible, and the final product exceeded my expectations. While we’re still fine-tuning a few things, it’s up and running smoothly. Amazing job—highly recommended! 👏🏽👏🏽”

Helpful Report

Posted 1 month ago

“Brilliant service always, can't fault them. They know their stuffs.”

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Posted 1 month ago

“Thank you Elevate OM for working with me to create my Music Blog. Doing this for the first time it was just brilliant to have a completely hands on and timely approach and the end result I absolutely love!”

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Posted 1 month ago

“Elevate worked at our pace without pressure, always ready to take information on board without criticism. Developer was exremly patient and are very helpful with creativity and design. I would definately recommend.”

Helpful Report

Posted 1 month ago

“Working with Sarah & Agata has been a game changer for our business! Their expertise is incredible! From Day one they have been supportive, pro active, knowledgeable in every way. I would highly recommend elevateOM thank you for everything! Tracy Griffiths - Head of Marketing & Online”

Helpful Report

Posted 1 month ago

“Elevate customer service is 100% excellent the reason is staff are customer friendly treating g customers with diginity and respect I personally advise everyone wanting a good website and professional do not hesitate to contact Elevate online thanks Augustin”

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Posted 1 month ago

“great customer service and always willing to help with an issue”

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Posted 1 month ago

“Issue resolved”

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Posted 1 month ago

“Elivate care support exelent , but not happy being chased for payment begining of NOVEMBER when payment renewal was not due until 28/11/2024 and having demand letters for payment 8 November 2024 and tex message 15/11/2024 reminder my account was overdue. and from sales team more interested in review of self before payment made, In my opinon the way I think this matter should have been ,for establist customer sending email just reminding them of renewal date in my case 28/11/2024 and deyails what is covered. Just thought to let you know abount this for inprovement , otherwise 5 star.”

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Posted 1 month ago

“Great value Great service at the most competitive price I could find in the Nottingham area 👍🏼 would definitely recommend 🏡”

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Posted 1 month ago

“Thank you to Mark David for sorting out an issue we had with our domain & hosting. Pleased to say we are in the processs of transferring across to you.”

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Posted 1 month ago

“Thank you ElevateOM . UK Branded Fashion”

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Posted 1 month ago

“The team at Elevate OM have been phenominal helping me create a website on behalf of a family member. Jackie and Avinash are very organised, great to work with and fabulous communicators. Can highly recommend this team and company, very professional.”

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Posted 2 months ago

“helpful, friendly company, swift responses and helps deal with queries efficiently.”

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Posted 2 months ago

ElevateOM is rated 4.7 based on 1,257 reviews